Nursing Homes
Poet's Seat Healthcare Center
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UPDATED JUL 2026
Nursing Homes · Medicare certified
Charlene Manor Extended Care Facility
130 Colrain Road · Greenfield, MA 01301 · 123 certified beds
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Public record
CMS Care Compare · Updated Jul 2026
Certification
- Medicare-certified (CMS Certification Number on file)
Ratings
2.0(CMS Care Compare)Source: CMS Care Compare · Updated 2026-06-01.GOV
Staffing rating
3.0Quality-measure rating
2.0Inspections on record
2
Cited deficiencies
35
Not yet ratedSource: CMS Care Compare · Updated 2025Q4.GOV
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
Not published
Cited deficiencies
Not published
Inspection history (47)
February 26, 2026 · G
Citation F0688Federal surveyors cited this nursing home on 2026-02-26 under CMS tag F0688 (CMS scope/severity G: isolated, actual harm) for Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. The deficiency was recorded as corrected on 2026-03-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2026-02-26.GOVMay 6, 2025 · D
Citation F0656Federal surveyors cited this nursing home on 2025-05-06 under CMS tag F0656 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. The deficiency was recorded as corrected on 2025-05-30. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-05-06.GOVMarch 12, 2025 · D
Citation F0842Federal surveyors cited this nursing home on 2025-03-12 under CMS tag F0842 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. The deficiency was recorded as corrected on 2025-04-11. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-03-12.GOVNovember 6, 2024 · D
Citation F0550Federal surveyors cited this nursing home on 2024-11-06 under CMS tag F0550 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. The deficiency was recorded as corrected on 2024-12-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-11-06.GOVNovember 6, 2024 · B
Citation F0637Federal surveyors cited this nursing home on 2024-11-06 under CMS tag F0637 (CMS scope/severity B: pattern, no actual harm, potential for minimal harm) for Assess the resident when there is a significant change in condition. The deficiency was recorded as corrected on 2024-12-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-11-06.GOVNovember 6, 2024 · D
Citation F0684Federal surveyors cited this nursing home on 2024-11-06 under CMS tag F0684 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide appropriate treatment and care according to orders, resident’s preferences and goals. The deficiency was recorded as corrected on 2024-12-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-11-06.GOVNovember 6, 2024 · C
Citation F0732Federal surveyors cited this nursing home on 2024-11-06 under CMS tag F0732 (CMS scope/severity C: widespread, no actual harm, potential for minimal harm) for Post nurse staffing information every day. The deficiency was recorded as corrected on 2024-12-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-11-06.GOVNovember 6, 2024 · D
Citation F0687Federal surveyors cited this nursing home on 2024-11-06 under CMS tag F0687 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide appropriate foot care. The deficiency was recorded as corrected on 2024-12-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-11-06.GOVNovember 6, 2024 · D
Citation F0604Federal surveyors cited this nursing home on 2024-11-06 under CMS tag F0604 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. The deficiency was recorded as corrected on 2024-12-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-11-06.GOVNovember 6, 2024 · D
Citation F0689Federal surveyors cited this nursing home on 2024-11-06 under CMS tag F0689 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. The deficiency was recorded as corrected on 2024-12-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-11-06.GOVNovember 6, 2024 · D
Citation F0692Federal surveyors cited this nursing home on 2024-11-06 under CMS tag F0692 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide enough food/fluids to maintain a resident's health. The deficiency was recorded as corrected on 2024-12-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-11-06.GOVNovember 6, 2024 · D
Citation F0760Federal surveyors cited this nursing home on 2024-11-06 under CMS tag F0760 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure that residents are free from significant medication errors. The deficiency was recorded as corrected on 2024-12-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-11-06.GOVNovember 6, 2024 · E
Citation F0558Federal surveyors cited this nursing home on 2024-11-06 under CMS tag F0558 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Reasonably accommodate the needs and preferences of each resident. The deficiency was recorded as corrected on 2024-12-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-11-06.GOVNovember 6, 2024 · B
Citation F0641Federal surveyors cited this nursing home on 2024-11-06 under CMS tag F0641 (CMS scope/severity B: pattern, no actual harm, potential for minimal harm) for Ensure each resident receives an accurate assessment. The deficiency was recorded as corrected on 2024-12-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-11-06.GOVNovember 6, 2024 · D
Citation F0700Federal surveyors cited this nursing home on 2024-11-06 under CMS tag F0700 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. The deficiency was recorded as corrected on 2024-12-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-11-06.GOVNovember 6, 2024 · D
Citation F0726Federal surveyors cited this nursing home on 2024-11-06 under CMS tag F0726 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. The deficiency was recorded as corrected on 2024-12-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-11-06.GOVNovember 6, 2024 · D
Citation F0655Federal surveyors cited this nursing home on 2024-11-06 under CMS tag F0655 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted. The deficiency was recorded as corrected on 2024-12-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-11-06.GOVNovember 6, 2024 · G
Citation F0686Federal surveyors cited this nursing home on 2024-11-06 under CMS tag F0686 (CMS scope/severity G: isolated, actual harm) for Provide appropriate pressure ulcer care and prevent new ulcers from developing. The deficiency was recorded as corrected on 2024-12-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-11-06.GOVNovember 6, 2024 · D
Citation F0880Federal surveyors cited this nursing home on 2024-11-06 under CMS tag F0880 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide and implement an infection prevention and control program. The deficiency was recorded as corrected on 2024-12-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-11-06.GOVNovember 6, 2024 · D
Citation F0791Federal surveyors cited this nursing home on 2024-11-06 under CMS tag F0791 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide or obtain dental services for each resident. The deficiency was recorded as corrected on 2024-12-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-11-06.GOV
Penalties
Total fines on file: $99,366
Staffing
Latest: 3.65 nurse staffing hours per resident per day (2026-06-01)
Staffing trend (2 periods)
- 2025Q43.65 hrs/resident/day
- 2026-06-013.65 hrs/resident/day
Most recent period is about the same as 2025Q4. Figures are CMS-reported nurse staffing hours, not our estimate.
Ownership
Non profit - Corporation
CMS Care Compare chain: Integritus Healthcare
Chain ID 603 · 15 facilities in chain (CMS)
- Chain average overall rating: 3
- Chain average health inspection rating: 3.1
- Chain average staffing rating: 3.3
- Chain average quality measure rating: 2.6
Chain averages are CMS-published figures for facilities sharing this Chain ID (formerly Affiliated Entity). They are not ElderCareCosts scores.
Parent organization: Integritus Healthcare Management Services INC
chain · PAC 1759538614
Ratings, inspections, and penalties are public records, reproduced in plain English without edits to their substance. View source records · What these measures mean.
Typical cost
Genworth Cost of Care Survey · 2024
This provider doesn't publish a specific price to us. Below is the typical MA range for the care type(s) it offers. Use it as context, not a quote.
Nursing Homes
Median · MA$15,098/moSee full MA cost breakdownSource: Genworth Cost of Care Survey · Updated 2024
Nursing Homes
Median · MA$14,448/moSee full MA cost breakdownSource: Genworth CareScout Cost of Care Survey · Updated 2025
Nearby alternatives
Other licensed providers in Greenfield, with their own public records.
Nursing Homes
Regalcare At Greenfield
Cost data not yet available
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