Nursing Homes · Greenfield, MA
Poet's Seat Healthcare Center
Cost data not yet available
SOURCE DATA AUG 2026
Nursing Homes · Medicare certified
Charlene Manor Extended Care Facility
130 Colrain Road · Greenfield, MA 01301 · 123 certified beds
License number not yet on file. We only publish license numbers we can source from an official registry.
NPI 1992419485. Look this up in the CMS NPPES registry (opens in a new tab)
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About Charlene Manor Extended Care Facility
In Greenfield, Massachusetts, Charlene Manor Extended Care Facility is listed as a nursing home. Public records list 123 beds. It is Medicare certified. Ownership records list a nonprofit operator and tie the listing to Integritus Healthcare. We hold 47 inspection citations for this listing, the most recent dated 26 February 2026. CMS also lists 4 fine or payment denial actions against it. Reported staffing works out to 3.75 nurse hours per resident per day. Every fact above comes from the public records listed in the sources section on this page. The newest source file we hold for this listing is dated August 2026.
Public record
CMS Care Compare · Source data August 2026
Certification
- Medicare-certified (CMS Certification Number on file)
Ratings
2.0(CMS Care Compare)Source: CMS Care Compare · Updated 2026-06-01.GOV
Staffing rating
3.0Quality-measure rating
2.0Inspections on record
2
Cited deficiencies
35
2.0(CMS Care Compare)Source: CMS Care Compare · Updated 2026-08-01.GOV
Staffing rating
3.0Quality-measure rating
3.0Inspections on record
2
Cited deficiencies
35
2.0(CMS Care Compare)Source: CMS Care Compare · Updated 2026-07-01.GOV
Staffing rating
3.0Quality-measure rating
3.0Inspections on record
2
Cited deficiencies
35
Not yet ratedSource: CMS Care Compare · Updated 2026Q1.GOV
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
Not published
Cited deficiencies
Not published
Not yet ratedSource: CMS Care Compare · Updated 2025Q4.GOV
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
Not published
Cited deficiencies
Not published
Inspection history (47)
Records from September 2023 to February 2026.
February 26, 2026 · G
Citation F0688Federal surveyors cited this nursing home on 2026-02-26 under CMS tag F0688 (CMS scope/severity G: isolated, actual harm) for Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. The deficiency was recorded as corrected on 2026-03-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2026-02-26.GOVMay 6, 2025 · D
Citation F0656Federal surveyors cited this nursing home on 2025-05-06 under CMS tag F0656 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. The deficiency was recorded as corrected on 2025-05-30. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-05-06.GOVMarch 12, 2025 · D
Citation F0842Federal surveyors cited this nursing home on 2025-03-12 under CMS tag F0842 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. The deficiency was recorded as corrected on 2025-04-11. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-03-12.GOVNovember 6, 2024 · E
Citation F0812Federal surveyors cited this nursing home on 2024-11-06 under CMS tag F0812 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. The deficiency was recorded as corrected on 2024-12-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-11-06.GOVNovember 6, 2024 · D
Citation F0687Federal surveyors cited this nursing home on 2024-11-06 under CMS tag F0687 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide appropriate foot care. The deficiency was recorded as corrected on 2024-12-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-11-06.GOVNovember 6, 2024 · E
Citation F0725Federal surveyors cited this nursing home on 2024-11-06 under CMS tag F0725 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. The deficiency was recorded as corrected on 2024-12-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-11-06.GOVNovember 6, 2024 · D
Citation F0684Federal surveyors cited this nursing home on 2024-11-06 under CMS tag F0684 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide appropriate treatment and care according to orders, resident’s preferences and goals. The deficiency was recorded as corrected on 2024-12-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-11-06.GOVNovember 6, 2024 · D
Citation F0657Federal surveyors cited this nursing home on 2024-11-06 under CMS tag F0657 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. The deficiency was recorded as corrected on 2024-12-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-11-06.GOVNovember 6, 2024 · D
Citation F0690Federal surveyors cited this nursing home on 2024-11-06 under CMS tag F0690 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. The deficiency was recorded as corrected on 2024-12-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-11-06.GOVNovember 6, 2024 · D
Citation F0887Federal surveyors cited this nursing home on 2024-11-06 under CMS tag F0887 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. The deficiency was recorded as corrected on 2024-12-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-11-06.GOVNovember 6, 2024 · D
Citation F0550Federal surveyors cited this nursing home on 2024-11-06 under CMS tag F0550 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. The deficiency was recorded as corrected on 2024-12-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-11-06.GOVNovember 6, 2024 · D
Citation F0622Federal surveyors cited this nursing home on 2024-11-06 under CMS tag F0622 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. The deficiency was recorded as corrected on 2024-12-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-11-06.GOVNovember 6, 2024 · D
Citation F0677Federal surveyors cited this nursing home on 2024-11-06 under CMS tag F0677 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide care and assistance to perform activities of daily living for any resident who is unable. The deficiency was recorded as corrected on 2024-12-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-11-06.GOVNovember 6, 2024 · D
Citation F0757Federal surveyors cited this nursing home on 2024-11-06 under CMS tag F0757 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure each resident’s drug regimen must be free from unnecessary drugs. The deficiency was recorded as corrected on 2024-12-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-11-06.GOVNovember 6, 2024 · B
Citation F0637Federal surveyors cited this nursing home on 2024-11-06 under CMS tag F0637 (CMS scope/severity B: pattern, no actual harm, potential for minimal harm) for Assess the resident when there is a significant change in condition. The deficiency was recorded as corrected on 2024-12-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-11-06.GOVNovember 6, 2024 · C
Citation F0732Federal surveyors cited this nursing home on 2024-11-06 under CMS tag F0732 (CMS scope/severity C: widespread, no actual harm, potential for minimal harm) for Post nurse staffing information every day. The deficiency was recorded as corrected on 2024-12-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-11-06.GOVNovember 6, 2024 · D
Citation F0580Federal surveyors cited this nursing home on 2024-11-06 under CMS tag F0580 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. The deficiency was recorded as corrected on 2024-12-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-11-06.GOVNovember 6, 2024 · D
Citation F0582Federal surveyors cited this nursing home on 2024-11-06 under CMS tag F0582 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. The deficiency was recorded as corrected on 2024-12-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-11-06.GOVNovember 6, 2024 · D
Citation F0692Federal surveyors cited this nursing home on 2024-11-06 under CMS tag F0692 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide enough food/fluids to maintain a resident's health. The deficiency was recorded as corrected on 2024-12-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-11-06.GOVNovember 6, 2024 · D
Citation F0760Federal surveyors cited this nursing home on 2024-11-06 under CMS tag F0760 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure that residents are free from significant medication errors. The deficiency was recorded as corrected on 2024-12-26. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-11-06.GOV
Penalties (4)
Total fines on file: $99,366
February 26, 2026 · Fine
Citation FINE-140356CMS recorded a civil money penalty of $28,560 against this nursing home on 2026-02-26 (Fine ID: 140356). Source: CMS Care Compare Penalties (as of 2026-08-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2026-02-26.GOVNovember 6, 2024 · Fine
Citation FINE-3861CMS recorded a civil money penalty of $52,192 against this nursing home on 2024-11-06 (Fine ID: 3861). Source: CMS Care Compare Penalties (as of 2026-07-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-11-06.GOVJune 28, 2024 · Fine
Citation FINE-3822CMS recorded a civil money penalty of $37,001 against this nursing home on 2024-06-28 (Fine ID: 3822). Source: CMS Care Compare Penalties (as of 2026-07-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-06-28.GOVSeptember 18, 2023 · Fine
Citation FINE-3608CMS recorded a civil money penalty of $10,173 against this nursing home on 2023-09-18 (Fine ID: 3608). Source: CMS Care Compare Penalties (as of 2026-07-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-09-18.GOV
Staffing
Latest: 3.75 nurse staffing hours per resident per day (2026Q1)
Staffing trend (5 periods)
- 2025Q43.65 hrs/resident/day
- 2026-06-013.65 hrs/resident/day
- 2026-07-013.75 hrs/resident/day
- 2026-08-013.75 hrs/resident/day
- 2026Q13.75 hrs/resident/day
Most recent period is higher than 2025Q4 (+0.10 hrs/resident/day). Figures are CMS-reported nurse staffing hours, not our estimate.
Ownership
Non profit
CMS Care Compare chain: Integritus Healthcare
Chain ID 603 · 14 facilities in chain (CMS)
- Chain average overall rating: 2.8
- Chain average health inspection rating: 2.9
- Chain average staffing rating: 3.4
- Chain average quality measure rating: 2.7
Chain averages are CMS-published figures for facilities sharing this Chain ID (formerly Affiliated Entity). They are not ElderCareCosts scores.
Parent organization: Integritus Healthcare Management Services INC
chain · PAC 1759538614
Recent changes to this listing
Watch this facility: new record changes publish to an RSS feed any feed reader can follow. No signup.
Each line is a difference between two readings of a government file. It says what the source reported, not what the provider did.
Sep 1, 2026Ownership changed
The source now records ownership as "Non profit".
Reported by CMS nursing homes (ownership)
Sep 1, 2026Ownership changed
The source now records ownership as "Non profit - Corporation".
Reported by CMS nursing homes (provider info)
Aug 6, 2026Ownership changed
The source now records ownership as "Non profit".
Reported by CMS nursing homes (ownership)
Jul 24, 2026Ownership changed
The source now records ownership as "Non profit - Corporation".
Reported by CMS nursing homes (provider info)
Jul 24, 2026Ownership changed
The source now records ownership as "Non profit".
Reported by CMS nursing homes (ownership)
Ratings, inspections, and penalties are public records, reproduced in plain English without edits to their substance. View source records · What these measures mean.
Typical cost
Genworth CareScout Cost of Care Survey · 2025
This provider doesn't publish a specific price to us. Below is the typical MA range for the care type(s) it offers. Use it as context, not a quote.
Nursing Homes
Median · MA$14,448/moSee full MA cost breakdownSource: Genworth CareScout Cost of Care Survey · Updated 2025
Nearby alternatives
Other licensed providers in Greenfield, with their own public records.
Nursing Homes · Greenfield, MA
Regalcare at Greenfield
Cost data not yet available
A comparison puts both public records in one view and marks any measure the two are not held to alike, so a blank never reads as a bad score.
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
Check availability and pricing at Charlene Manor Extended Care Facility
Request info and we'll pass it directly to Charlene Manor Extended Care Facility, or call them at 4137743724 if you'd rather talk now.
Trust & methodology
Where this information came from
Each block below is one file we read, the date on that file, and the fields on this page that came from it. The date is when the source published or we retrieved it, not the day we last looked at this listing.
- CMS nursing homes (provider info)as of August 2026
- Chain identifier, Chain name, City, CMS Special Focus status, County, Licensed capacity, Map location, Medicare certification number, Name, Phone number, State, Street address, ZIP code
- CMS nursing homes (ownership)as of July 2026
- Ownership type, Parent organization
- CMS enrollmentas of July 2026
- NPI
- CMS nursing homes (payroll-based journal staffing)as of June 2026
- Staffing hours per resident day
Read how we handle every file on the data sources page.