Nursing Homes · Greenfield, MA
Nursing Homes · Medicare certified
Charlene Manor Extended Care Facility
130 Colrain Road · Greenfield, MA 01301 · 123 certified beds
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About Charlene Manor Extended Care Facility
Charlene Manor Extended Care Facility is a nursing home in Greenfield, Massachusetts. Its capacity is 123 beds, the same as the Massachusetts median for nursing homes. It is run by a nonprofit operator and is part of Integritus Healthcare. It is Medicare certified. Its public inspection record shows 47 citations, the most recent on February 26, 2026. CMS also lists 4 fines or payment denials against it. Nurse staffing averages 3.62 hours per resident per day. It is one of 3 nursing homes listed in Greenfield. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
2.0Staffing
3.0Quality measures
3.0CMS Care Compare, October 2026.
Inspection history (47)
Records from September 2023 to February 2026.
February 26, 2026
Tag F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity G: isolated, actual harm. Corrected March 13, 2026.
May 6, 2025
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 30, 2025.
March 12, 2025
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 11, 2025.
November 6, 2024
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 26, 2024.
November 6, 2024
Tag F0687Provide appropriate foot care.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 26, 2024.
November 6, 2024
Tag F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 26, 2024.
November 6, 2024
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 26, 2024.
November 6, 2024
Tag F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 26, 2024.
November 6, 2024
Tag F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 26, 2024.
November 6, 2024
Tag F0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 26, 2024.
November 6, 2024
Tag F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 26, 2024.
November 6, 2024
Tag F0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 26, 2024.
November 6, 2024
Tag F0677Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 26, 2024.
November 6, 2024
Tag F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 26, 2024.
November 6, 2024
Tag F0637Assess the resident when there is a significant change in condition.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected December 26, 2024.
November 6, 2024
Tag F0732Post nurse staffing information every day.
Severity C: widespread, no actual harm, potential for minimal harm. Corrected December 26, 2024.
November 6, 2024
Tag F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 26, 2024.
November 6, 2024
Tag F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 26, 2024.
November 6, 2024
Tag F0692Provide enough food/fluids to maintain a resident's health.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 26, 2024.
November 6, 2024
Tag F0760Ensure that residents are free from significant medication errors.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 26, 2024.
Penalties (4)
Total fines: $99,366
February 26, 2026 · Fine
CMS recorded a civil money penalty of $28,560 against this nursing home on February 26, 2026.
November 6, 2024 · Fine
CMS recorded a civil money penalty of $52,192 against this nursing home on November 6, 2024.
June 28, 2024 · Fine
CMS recorded a civil money penalty of $37,001 against this nursing home on June 28, 2024.
September 18, 2023 · Fine
CMS recorded a civil money penalty of $10,173 against this nursing home on September 18, 2023.
Staffing
3.62 nurse hours per resident per day in Q2 2026, about the same as in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
Non profit
Part of Integritus Healthcare, a chain of 14 nursing homes.
Average CMS star ratings across the chain: 2.9 overall, 3.0 for health inspections, 3.3 for staffing, 2.7 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Massachusetts.
Nearby alternatives
Other licensed providers in Greenfield.
Nursing Homes · Greenfield, MA
Regalcare at Greenfield
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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