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SOURCE DATA JUL 2026

Assisted Living, Memory Care

Arbor Hills Memory Care Community

2625 W. Plano Parkway · Plano, TX 75075 · Lic. #148812 (TX) · 69 certified beds

(972) 509-8905

LICENSED · Verify on official state lookup (opens in a new tab)

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About Arbor Hills Memory Care Community

In Plano, Texas, Arbor Hills Memory Care Community is listed as an assisted living community. The TX licensing record lists its status as "LICENSED". Public records list 69 beds. We hold 15 inspection citations for this listing, the most recent dated 10 April 2025. CMS also lists 1 fine or payment denial action against it. Every fact above comes from the public records listed in the sources section on this page. The newest source file we hold for this listing is dated July 2026.

Public record

State licensing agency · Source data August 2026

Ratings

Not yet ratedSource: State licensing agency · Updated 2026-08-07.GOV

Staffing rating

Not published

Quality-measure rating

Not published

Inspections on record

16

Cited deficiencies

16

Not yet ratedSource: State licensing agency · Updated 2026-08-28.GOV

Staffing rating

Not published

Quality-measure rating

Not published

Inspections on record

16

Cited deficiencies

16

Inspection history (15)

All records are from April 2025.

  • April 10, 2025 · Health Visit

    Citation TXV-HLT-20250410-a2e11eba2e

    Texas Health and Human Services cited this facility following an inspection completed on 2025-04-10. The state's finding, as published: "The facility failed to establish and maintain an infection control policy and procedure designated to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of disease and infection." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-07).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2025-04-10.GOV
  • April 10, 2025 · Health Visit

    Citation TXV-HLT-20250410-90b325256f

    Texas Health and Human Services cited this facility following an inspection completed on 2025-04-10. The state's finding, as published: "The facility failed to ensure direct care staff completed 12 hours of annual in- service education regarding Alzheimer's disease." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-07).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2025-04-10.GOV
  • April 10, 2025 · Health Visit

    Citation TXV-HLT-20250410-df8e82c71a

    Texas Health and Human Services cited this facility following an inspection completed on 2025-04-10. The state's finding, as published: "The facility failed to ensure that all employees providing services were screened for tuberculosis within two weeks of employment and annually." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-07).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2025-04-10.GOV
  • April 10, 2025 · Health Visit

    Citation TXV-HLT-20250410-f77b9dc98e

    Texas Health and Human Services cited this facility following an inspection completed on 2025-04-10. The state's finding, as published: "The facility failed to document any reviews and updates made to the plan." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-07).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2025-04-10.GOV
  • April 10, 2025 · Health Visit

    Citation TXV-HLT-20250410-786e22c248

    Texas Health and Human Services cited this facility following an inspection completed on 2025-04-10. The state's finding, as published: "The facility failed to employ a qualified activity director for a minimum of 20 hours weekly." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-07).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2025-04-10.GOV
  • April 10, 2025 · Health Visit

    Citation TXV-HLT-20250410-76956b310d

    Texas Health and Human Services cited this facility following an inspection completed on 2025-04-10. The state's finding, as published: "The facility failed to conduct required fire drills and document fire drills on the required form." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-07).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2025-04-10.GOV
  • April 10, 2025 · Health Visit

    Citation TXV-HLT-20250410-f2402fc464

    Texas Health and Human Services cited this facility following an inspection completed on 2025-04-10. The state's finding, as published: "The facility failed to ensure each resident was free from abuse, neglect, and exploitation." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-07).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2025-04-10.GOV
  • April 10, 2025 · Health Visit

    Citation TXV-HLT-20250410-3e4963ab5e

    Texas Health and Human Services cited this facility following an inspection completed on 2025-04-10. The state's finding, as published: "The facility failed to search the employee misconduct registry and nurse aide registry before hiring to determine if the individual is unemployable." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-07).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2025-04-10.GOV
  • April 10, 2025 · Health Visit

    Citation TXV-HLT-20250410-e191a59eff

    Texas Health and Human Services cited this facility following an inspection completed on 2025-04-10. The state's finding, as published: "The facility failed to have staff sign a statement indicating an employee may be criminally liable for the failure to report abuse, neglect, or exploitation." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-07).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2025-04-10.GOV
  • April 10, 2025 · Health Visit

    Citation TXV-HLT-20250410-77a7d7ee4a

    Texas Health and Human Services cited this facility following an inspection completed on 2025-04-10. The state's finding, as published: "The facility failed to ensure the activity director or designee attended at least six hours of continuing education annually." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-07).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2025-04-10.GOV
  • April 10, 2025 · Health Visit

    Citation TXV-HLT-20250410-0067da7276

    Texas Health and Human Services cited this facility following an inspection completed on 2025-04-10. The state's finding, as published: "The facility failed to conduct and document a risk assessment for potential emergencies or disasters." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-07).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2025-04-10.GOV
  • April 10, 2025 · Health Visit

    Citation TXV-HLT-20250410-841a5ef53d

    Texas Health and Human Services cited this facility following an inspection completed on 2025-04-10. The state's finding, as published: "The facility failed to follow its internal policies regarding the prevention, detection, and reporting of abuse, neglect, or exploitation." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-07).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2025-04-10.GOV
  • April 10, 2025 · Health Visit

    Citation TXV-HLT-20250410-fc77577825

    Texas Health and Human Services cited this facility following an inspection completed on 2025-04-10. The state's finding, as published: "The facility failed to search the NAR and EMR annually." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-07).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2025-04-10.GOV
  • April 10, 2025 · Health Visit

    Citation TXV-HLT-20250410-4f83a0364e

    Texas Health and Human Services cited this facility following an inspection completed on 2025-04-10. The state's finding, as published: "The facility failed to immediately make an oral report of alleged ANE or send a written report of the investigation to HHSC when required." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-07).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2025-04-10.GOV
  • April 10, 2025 · Health Visit

    Citation TXV-HLT-20250410-284835abab

    Texas Health and Human Services cited this facility following an inspection completed on 2025-04-10. The state's finding, as published: "The facility failed to conduct criminal history checks of employees and applicants." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-07).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2025-04-10.GOV

Penalties (1)

  • September 30, 2024 · Fine

    Citation FINE-TX-EVT-0000456987

    Texas Health and Human Services assessed an administrative penalty of $2,250 against this facility on 2024-09-30. The state cited Texas Administrative Code 553.267(a)(3)(E)(ii). The state's finding, as published: "The facility failed to ensure each resident was free from abuse, neglect, and exploitation." Source: Texas HHSC long-term care provider search (as of 2026-08-07).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2024-09-30.GOV

Staffing

Staffing hours are published for nursing homes and for no other kind of provider. Federal law requires Medicare- and Medicaid-certified nursing homes to file payroll-based nurse hours with CMS every quarter, and no agency collects the same return from assisted living communities.

Ownership

Ownership information not yet on file.

Recent changes to this listing

Watch this facility: new record changes publish to an RSS feed any feed reader can follow. No signup.

Each line is a difference between two readings of a government file. It says what the source reported, not what the provider did.

  1. Jul 23, 2026First appeared in our data

    This listing first appeared in the government file we read. That is usually when it entered the file, not the day it opened.

    Reported by Texas HHSC

Ratings, inspections, and penalties are public records, reproduced in plain English without edits to their substance. View source records · What these measures mean.

Typical cost

Genworth CareScout Cost of Care Survey · 2025

This provider doesn't publish a specific price to us. Below is the typical TX range for the care type(s) it offers. Use it as context, not a quote.

Assisted Living

Median · TX$5,666/mo
See full TX cost breakdownSource: Genworth CareScout Cost of Care Survey · Updated 2025

Memory Care

Median · TX$7,083/mo
See full TX cost breakdownSource: Genworth CareScout Cost of Care Survey · Updated 2025

Nearby alternatives

Other licensed providers in Plano, with their own public records.

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A comparison puts both public records in one view and marks any measure the two are not held to alike, so a blank never reads as a bad score.

Deciding between options? Complete Guide to Assisted Living (2026)

Check availability and pricing at Arbor Hills Memory Care Community

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Trust & methodology

Where this information came from

Each block below is one file we read, the date on that file, and the fields on this page that came from it. The date is when the source published or we retrieved it, not the day we last looked at this listing.

Census Geocode Backfillas of August 2026
Map location
Texas HHSCas of July 2026
Care types, City, County, License lookup link, License number, License status, Licensed capacity, Licensing state, Name, Phone number, State, Street address, ZIP code

Read how we handle every file on the data sources page.

Arbor Hills Memory Care Community in Plano, TX · ElderCareCosts