Assisted Living · Plano, TX
Assisted Living, Memory Care
Arbor Hills Memory Care Community
2625 W. Plano Parkway · Plano, TX 75075 · Lic. #148812 (TX) · 69 beds
Licensed · Verify with the state (opens in a new tab)
Are you the operator? Claim this profile.
About Arbor Hills Memory Care Community
Arbor Hills Memory Care Community is an assisted living community in Plano, Texas. Its capacity is 69 beds, above the Collin County median of 16 for assisted living communities. The TX licensing record lists its status as "LICENSED". Its public inspection record shows 15 citations, the most recent on April 10, 2025. CMS also lists 1 fine or payment denial against it. It is one of 44 assisted living communities listed in Plano. Residents and families can raise concerns with the Texas Long-Term Care Ombudsman Program at 1-800-252-2412. Its public records were last updated in July 2026.
Public record
State licensing agency, updated November 2026
Inspection history (15)
All records are from April 2025.
April 10, 2025 · Health Visit
Citation TXV-HLT-20250410-a2e11eba2eTexas Health and Human Services cited this facility following an inspection completed on April 10, 2025. The state's finding, as published: "The facility failed to establish and maintain an infection control policy and procedure designated to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of disease and infection." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations.
April 10, 2025 · Health Visit
Citation TXV-HLT-20250410-90b325256fTexas Health and Human Services cited this facility following an inspection completed on April 10, 2025. The state's finding, as published: "The facility failed to ensure direct care staff completed 12 hours of annual in- service education regarding Alzheimer's disease." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations.
April 10, 2025 · Health Visit
Citation TXV-HLT-20250410-df8e82c71aTexas Health and Human Services cited this facility following an inspection completed on April 10, 2025. The state's finding, as published: "The facility failed to ensure that all employees providing services were screened for tuberculosis within two weeks of employment and annually." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations.
April 10, 2025 · Health Visit
Citation TXV-HLT-20250410-f77b9dc98eTexas Health and Human Services cited this facility following an inspection completed on April 10, 2025. The state's finding, as published: "The facility failed to document any reviews and updates made to the plan." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations.
April 10, 2025 · Health Visit
Citation TXV-HLT-20250410-786e22c248Texas Health and Human Services cited this facility following an inspection completed on April 10, 2025. The state's finding, as published: "The facility failed to employ a qualified activity director for a minimum of 20 hours weekly." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations.
April 10, 2025 · Health Visit
Citation TXV-HLT-20250410-76956b310dTexas Health and Human Services cited this facility following an inspection completed on April 10, 2025. The state's finding, as published: "The facility failed to conduct required fire drills and document fire drills on the required form." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations.
April 10, 2025 · Health Visit
Citation TXV-HLT-20250410-f2402fc464Texas Health and Human Services cited this facility following an inspection completed on April 10, 2025. The state's finding, as published: "The facility failed to ensure each resident was free from abuse, neglect, and exploitation." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations.
April 10, 2025 · Health Visit
Citation TXV-HLT-20250410-3e4963ab5eTexas Health and Human Services cited this facility following an inspection completed on April 10, 2025. The state's finding, as published: "The facility failed to search the employee misconduct registry and nurse aide registry before hiring to determine if the individual is unemployable." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations.
April 10, 2025 · Health Visit
Citation TXV-HLT-20250410-e191a59effTexas Health and Human Services cited this facility following an inspection completed on April 10, 2025. The state's finding, as published: "The facility failed to have staff sign a statement indicating an employee may be criminally liable for the failure to report abuse, neglect, or exploitation." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations.
April 10, 2025 · Health Visit
Citation TXV-HLT-20250410-77a7d7ee4aTexas Health and Human Services cited this facility following an inspection completed on April 10, 2025. The state's finding, as published: "The facility failed to ensure the activity director or designee attended at least six hours of continuing education annually." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations.
April 10, 2025 · Health Visit
Citation TXV-HLT-20250410-0067da7276Texas Health and Human Services cited this facility following an inspection completed on April 10, 2025. The state's finding, as published: "The facility failed to conduct and document a risk assessment for potential emergencies or disasters." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations.
April 10, 2025 · Health Visit
Citation TXV-HLT-20250410-841a5ef53dTexas Health and Human Services cited this facility following an inspection completed on April 10, 2025. The state's finding, as published: "The facility failed to follow its internal policies regarding the prevention, detection, and reporting of abuse, neglect, or exploitation." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations.
April 10, 2025 · Health Visit
Citation TXV-HLT-20250410-fc77577825Texas Health and Human Services cited this facility following an inspection completed on April 10, 2025. The state's finding, as published: "The facility failed to search the NAR and EMR annually." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations.
April 10, 2025 · Health Visit
Citation TXV-HLT-20250410-4f83a0364eTexas Health and Human Services cited this facility following an inspection completed on April 10, 2025. The state's finding, as published: "The facility failed to immediately make an oral report of alleged ANE or send a written report of the investigation to HHSC when required." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations.
April 10, 2025 · Health Visit
Citation TXV-HLT-20250410-284835ababTexas Health and Human Services cited this facility following an inspection completed on April 10, 2025. The state's finding, as published: "The facility failed to conduct criminal history checks of employees and applicants." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations.
Penalties (1)
September 30, 2024 · Fine
Texas Health and Human Services assessed an administrative penalty of $2,250 against this facility on September 30, 2024. The state cited Texas Administrative Code 553.267(a)(3)(E)(ii). The state's finding, as published: "The facility failed to ensure each resident was free from abuse, neglect, and exploitation."
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Texas.
Nearby alternatives
Other licensed providers in Plano.
Assisted Living · Plano, TX
Arms Of Hope Residential Care Home
Assisted Living · Plano, TX
Avalon Memory Care Sparrows Point
Deciding between options? Complete Guide to Assisted Living (2026)
Advertisement
Check availability and pricing at Arbor Hills Memory Care Community
We'll email you Arbor Hills Memory Care Community and similar options nearby, with local costs. You can also ask them to contact you, or call (972) 509-8905.
Sponsored
Talk to an advisor at no cost