In-Home Care · New Braunfels, TX
In-Home Care
Actikare
1026 Terlan Dr · New Braunfels, TX 78130 · Lic. #021079 (TX)
License status: Licensed facility · Verify with the state (opens in a new tab)
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About Actikare
Actikare is an in-home care agency based in New Braunfels, Texas. The TX licensing record lists its status as "LICENSED FACILITY". Its public inspection record shows 31 citations, the most recent on March 26, 2025. Enforcement records show no fine or payment denial against it. It is one of 15 in-home care agencies listed in New Braunfels. Complaints about in-home care agencies in Texas go to the Texas Health and Human Services Commission at 1-800-458-9858. Its public records were last updated in July 2026.
Public record
State licensing agency, updated November 2026
Inspection history (31)
All records are from March 2025.
March 26, 2025 · Health Visit
Citation TXV-HLT-20250326-3a9a6e2430Texas Health and Human Services cited this agency after an inspection completed on March 26, 2025. The state's finding, as published: "The agency failed to make sure its quality assessment and performance improvement committee met at least twice a year to address identified problems and concerns in service delivery." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
March 26, 2025 · Health Visit
Citation TXV-HLT-20250326-208fdbaefcTexas Health and Human Services cited this agency after an inspection completed on March 26, 2025. The state's finding, as published: "The agency failed to establish and maintain a client record system needed for the proper documentation of client care and services and to facilitate the retrieval of information." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
March 26, 2025 · Health Visit
Citation TXV-HLT-20250326-64116ca1a0Texas Health and Human Services cited this agency after an inspection completed on March 26, 2025. The state's finding, as published: "The agency failed to have or enforce a written policy that identified its operating hours." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
March 26, 2025 · Health Visit
Citation TXV-HLT-20250326-a10f27dc87Texas Health and Human Services cited this agency after an inspection completed on March 26, 2025. The state's finding, as published: "The administrator failed to designate an employee in writing who could allow HHSC staff to enter the agency to begin a survey if the administrator and alternate administrator were not available." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
March 26, 2025 · Health Visit
Citation TXV-HLT-20250326-2bdc044a12Texas Health and Human Services cited this agency after an inspection completed on March 26, 2025. The state's finding, as published: "The agency failed to have, implement, and review a quality assessment and performance improvement program consistent with state requirements." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
March 26, 2025 · Health Visit
Citation TXV-HLT-20250326-38b6cabbb3Texas Health and Human Services cited this agency after an inspection completed on March 26, 2025. The state's finding, as published: "A person considered in charge of the agency failed to post a notice and electronic message providing instructions for contacting the person in charge when the agency closed during its operating hours." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
March 26, 2025 · Health Visit
Citation TXV-HLT-20250326-24ec79524aTexas Health and Human Services cited this agency after an inspection completed on March 26, 2025. The state's finding, as published: "The agency failed to enforce a written policy that detailed its client care practices for start of care, transfer, and discharge of a client." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
March 26, 2025 · Health Visit
Citation TXV-HLT-20250326-5d6bc396a9Texas Health and Human Services cited this agency after an inspection completed on March 26, 2025. The state's finding, as published: "The administrator failed to supervise to ensure implementation of agency policy and procedures." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
March 26, 2025 · Health Visit
Citation TXV-HLT-20250326-4552ab6fadTexas Health and Human Services cited this agency after an inspection completed on March 26, 2025. The state's finding, as published: "The agency failed to immediately report within 24 hours, knowledge of an alleged act of abuse, neglect, or exploitation of a client by an agency employee, contractor, or volunteer to the Department of Family and Protective Services and to HHSC." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
March 26, 2025 · Health Visit
Citation TXV-HLT-20250326-2e8bcd54cfTexas Health and Human Services cited this agency after an inspection completed on March 26, 2025. The state's finding, as published: "The agency failed to provide or discuss information about emergency preparedness with each client that included materials that describe survival tips and plans for evacuation and sheltering in place." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
March 26, 2025 · Health Visit
Citation TXV-HLT-20250326-deb9d04c1fTexas Health and Human Services cited this agency after an inspection completed on March 26, 2025. The state's finding, as published: "The agency failed to have and enforce written policies for the annual evaluation of employee and volunteer performance." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
March 26, 2025 · Health Visit
Citation TXV-HLT-20250326-0e0eac6cbfTexas Health and Human Services cited this agency after an inspection completed on March 26, 2025. The state's finding, as published: "The agency failed to have or enforce a policy to ensure compliance with the rules of the Texas Board of Nursing regarding the delegation of nursing tasks." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
March 26, 2025 · Health Visit
Citation TXV-HLT-20250326-9cdcd35206Texas Health and Human Services cited this agency after an inspection completed on March 26, 2025. The state's finding, as published: "The agency failed to enforce written staffing policies that included orientation requirements for staff to learn the policies, procedures and objectives of the agency." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
March 26, 2025 · Health Visit
Citation TXV-HLT-20250326-63a3d537a0Texas Health and Human Services cited this agency after an inspection completed on March 26, 2025. The state's finding, as published: "The administrator failed to ensure the accuracy of public information materials and activities." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
March 26, 2025 · Health Visit
Citation TXV-HLT-20250326-4c96d0416cTexas Health and Human Services cited this agency after an inspection completed on March 26, 2025. The state's finding, as published: "The agency failed to include or use procedures in its written emergency preparedness and response plan to identify a client who may need evacuation assistance." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
March 26, 2025 · Health Visit
Citation TXV-HLT-20250326-84ad038e74Texas Health and Human Services cited this agency after an inspection completed on March 26, 2025. The state's finding, as published: "The agency failed to have or enforce a written policy that detailed its client care practices for triaging clients in the event of a disaster." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
March 26, 2025 · Health Visit
Citation TXV-HLT-20250326-e1e7b1db2dTexas Health and Human Services cited this agency after an inspection completed on March 26, 2025. The state's finding, as published: "The agency provided services in areas outside of what the agency identified as its licensed service area." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
March 26, 2025 · Health Visit
Citation TXV-HLT-20250326-3ed3c128c2Texas Health and Human Services cited this agency after an inspection completed on March 26, 2025. The state's finding, as published: "The agency employed an unlicensed person with face-to-face client contact before it searched the nurse aide and employee misconduct registries or employed an unlicensed person who was listed in either registry as unemployable." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
March 26, 2025 · Health Visit
Citation TXV-HLT-20250326-af6f73af80Texas Health and Human Services cited this agency after an inspection completed on March 26, 2025. The state's finding, as published: "The agency failed to have a written policy to make sure client care was coordinated among all service providers to promote optimal client outcomes." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
March 26, 2025 · Health Visit
Citation TXV-HLT-20250326-d030cdf2d5Texas Health and Human Services cited this agency after an inspection completed on March 26, 2025. The state's finding, as published: "The agency failed to review its written emergency preparedness and response plan at least once a year or after an actual emergency response to decide if the plan works and to update it if needed." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
Penalties
Texas HHSC lists no administrative penalties or other enforcement actions for this agency in its TULIP licensing record.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Texas.
Nearby alternatives
Other licensed providers in New Braunfels.
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Deciding between options? In-Home Care Guide: Help at Home for Seniors
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