In-Home Care
Actikare
1026 Terlan Dr · New Braunfels, TX 78130 · Lic. #021079 (TX)
License status: Licensed facility · Verify with the state (opens in a new tab)
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About Actikare
Actikare is an in-home care agency based in New Braunfels, Texas. The TX licensing record lists its status as "LICENSED FACILITY". Its public inspection record shows 31 citations, the most recent on March 26, 2025. Enforcement records show no fine or payment denial against it. It is one of 15 in-home care agencies listed in New Braunfels. Complaints about in-home care agencies in Texas go to the Texas Health and Human Services Commission at 1-800-458-9858. Its public records were last updated in July 2026.
Public record
State licensing agency, updated November 2026
Inspection history (31)
All records are from March 2025.
March 26, 2025 · Health Visit
Citation TXV-HLT-20250326-ff74371141Texas Health and Human Services cited this agency after an inspection completed on March 26, 2025. The state's finding, as published: "The agency failed to orient and train employees, volunteers, or contract staff about their responsibilities in the agency's emergency preparedness and response plan." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
March 26, 2025 · Health Visit
Citation TXV-HLT-20250326-08881ec590Texas Health and Human Services cited this agency after an inspection completed on March 26, 2025. The state's finding, as published: "The agency failed to have records of supervisory visits in each client record." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
March 26, 2025 · Health Visit
Citation TXV-HLT-20250326-4bc2a357e3Texas Health and Human Services cited this agency after an inspection completed on March 26, 2025. The state's finding, as published: "The agency failed to provide written notice that the agency expanded area by the 60th day to HHSC." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
March 26, 2025 · Health Visit
Citation TXV-HLT-20250326-245a7c3cbaTexas Health and Human Services cited this agency after an inspection completed on March 26, 2025. The state's finding, as published: "The agency failed to test the response phase of its emergency preparedness and response plan by conducting a planned drill consistent with state licensing rules as part of its annual review of the plan." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
March 26, 2025 · Health Visit
Citation TXV-HLT-20250326-3c1cdf60b1Texas Health and Human Services cited this agency after an inspection completed on March 26, 2025. The state's finding, as published: "The agency failed to include or use in its emergency preparedness and response plan procedures to triage clients to allow the agency to put clients into groups based on services provided; the client's need for the services; and having someone available if needed by the client to be responsible for the client's emergency response plan." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
March 26, 2025 · Health Visit
Citation TXV-HLT-20250326-84675c63d1Texas Health and Human Services cited this agency after an inspection completed on March 26, 2025. The state's finding, as published: "The agency failed to include in its personnel records, a job description, or a signed statement from each person that they read the job description and required qualifications for the position they accepted." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
March 26, 2025 · Health Visit
Citation TXV-HLT-20250326-3a0d08173fTexas Health and Human Services cited this agency after an inspection completed on March 26, 2025. The state's finding, as published: "The agency failed to have and enforce written policies that include a requirement for all personnel who have direct client contact to sign a statement that they had read, understood and will follow all applicable policies." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
March 26, 2025 · Health Visit
Citation TXV-HLT-20250326-d03394c581Texas Health and Human Services cited this agency after an inspection completed on March 26, 2025. The state's finding, as published: "The agency failed to have a written emergency preparedness and response plan based on a risk assessment that thoroughly described its approach to dealing with a disaster that could or did affect its services." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
March 26, 2025 · Health Visit
Citation TXV-HLT-20250326-523157cf34Texas Health and Human Services cited this agency after an inspection completed on March 26, 2025. The state's finding, as published: "The agency license holder failed to make sure the agency's written policies met licensure requirements, are enforced, and are monitored to provide safe, professional, quality health care." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
March 26, 2025 · Health Visit
Citation TXV-HLT-20250326-9beca4de92Texas Health and Human Services cited this agency after an inspection completed on March 26, 2025. The state's finding, as published: "The agency's administrator or alternate administrator did not complete the eight hours of initial educational training in the required subjects before working as the administrator or alternate administrator of the agency." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
March 26, 2025 · Health Visit
Citation TXV-HLT-20250326-da68dc08feTexas Health and Human Services cited this agency after an inspection completed on March 26, 2025. The state's finding, as published: "The administrator failed to carry out, organize, and supervise ongoing work under the agency's administrative policies." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
Penalties
Texas HHSC lists no administrative penalties or other enforcement actions for this agency in its TULIP licensing record.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Texas.
Nearby alternatives
Other licensed providers in New Braunfels.
Blue Star Home Care
Caring Senior Service New Braunfels Plus
Deciding between options? In-Home Care Guide: Help at Home for Seniors
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