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Nursing Homes · Medicare certified

Willows of Richmond

2070 Chester BLVD · Richmond, IN 47374 · 87 certified beds

(765) 962-3543

NPI 1306117197 (opens in a new tab)

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About Willows of Richmond

Willows of Richmond is a nursing home in Richmond, Indiana. Its capacity is 87 beds, the same as the Wayne County median for nursing homes. It is run by a nonprofit operator. It is Medicare certified. Its public inspection record shows 21 citations, the most recent on October 15, 2025. Enforcement records show no fine or payment denial against it. Nurse staffing averages 3.07 hours per resident per day. It is one of 7 nursing homes listed in Richmond. Its public records were last updated in October 2026.

Public record

CMS Care Compare, updated October 2026

Certification

Medicare-certified.

Ratings

Overall

2.0

Staffing

2.0

Quality measures

3.0

CMS Care Compare, October 2026.

Inspection history (21)

Records from March 2023 to October 2025.

  • October 15, 2025

    Tag F0585

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 21, 2025.

  • May 30, 2025

    Tag F0677

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 12, 2025.

  • May 30, 2025

    Tag F0921

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected June 11, 2025.

  • May 30, 2025

    Tag F0558

    Reasonably accommodate the needs and preferences of each resident.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 12, 2025.

  • May 30, 2025

    Tag F0684

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 12, 2025.

  • May 30, 2025

    Tag F0695

    Provide safe and appropriate respiratory care for a resident when needed.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 12, 2025.

  • January 3, 2025

    Tag F0760

    Ensure that residents are free from significant medication errors.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 17, 2025.

  • June 18, 2024

    Tag F0842

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 1, 2024.

  • April 19, 2024

    Tag F0641

    Ensure each resident receives an accurate assessment.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected May 8, 2024.

  • April 19, 2024

    Tag F0640

    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 8, 2024.

  • April 19, 2024

    Tag F0688

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 8, 2024.

  • April 19, 2024

    Tag F0656

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 8, 2024.

  • April 19, 2024

    Tag F0684

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 8, 2024.

  • January 18, 2024

    Tag F0925

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected January 29, 2024.

  • January 18, 2024

    Tag F0584

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 29, 2024.

  • January 18, 2024

    Tag F0814

    Dispose of garbage and refuse properly.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 29, 2024.

  • January 18, 2024

    Tag F0812

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected January 29, 2024.

  • March 17, 2023

    Tag F0677

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 21, 2023.

  • March 17, 2023

    Tag F0558

    Reasonably accommodate the needs and preferences of each resident.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 21, 2023.

  • March 17, 2023

    Tag F0732

    Post nurse staffing information every day.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 21, 2023.

See the source data on data.cms.gov (opens in a new tab)

Penalties

CMS lists no fines or payment denials for this nursing home in the last three years.

Staffing

3.07 nurse hours per resident per day in Q2 2026, down from 3.27 in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

Non profit

Typical cost

CareScout Cost of Care Survey, 2025

This provider's prices aren't public. Here is what the same care typically costs in Indiana.

Nursing Homes

Indiana median$8,943/mo

Nearby alternatives

Other licensed providers in Richmond.

Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care

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