Willows of New Castle

Certification

Medicare-certified.

Ratings

Inspection history (22)

Records from January 2024 to March 2026.

• March 6, 2026

  Tag F0755

  Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 23, 2026.

• March 6, 2026

  Tag F0812

  Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected March 23, 2026.

• March 6, 2026

  Tag F0688

  Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 23, 2026.

• March 6, 2026

  Tag F0684

  Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 23, 2026.

• March 6, 2026

  Tag F0744

  Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 23, 2026.

• July 28, 2025

  Tag F0689

  Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  Severity D: isolated, no actual harm, potential for more than minimal harm.

• March 14, 2025

  Tag F0791

  Provide or obtain dental services for each resident.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 4, 2025.

• March 14, 2025

  Tag F0677

  Provide care and assistance to perform activities of daily living for any resident who is unable.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 4, 2025.

• March 14, 2025

  Tag F0550

  Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 4, 2025.

• January 9, 2025

  Tag F0690

  Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 7, 2025.

• January 9, 2025

  Tag F0684

  Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 7, 2025.

• January 29, 2024

  Tag F0909

  Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 9, 2024.

• January 29, 2024

  Tag F0561

  Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 9, 2024.

• January 29, 2024

  Tag F0584

  Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 9, 2024.

• January 29, 2024

  Tag F0684

  Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 9, 2024.

• January 29, 2024

  Tag F0657

  Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 9, 2024.

• January 29, 2024

  Tag F0554

  Allow residents to self-administer drugs if determined clinically appropriate.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 9, 2024.

• January 29, 2024

  Tag F0656

  Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 9, 2024.

• January 29, 2024

  Tag F0641

  Ensure each resident receives an accurate assessment.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 9, 2024.

• January 29, 2024

  Tag F0689

  Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  Severity G: isolated, actual harm. Corrected February 9, 2024.

Penalties

CMS lists no fines or payment denials for this nursing home in the last three years.

Staffing

3.93 nurse hours per resident per day in Q2 2026, about the same as in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

Non profit

• Parent company: New Castle in Opco, LLC