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Nursing Homes · Medicare certified

Willows Center

723 Summers Street · Parkersburg, WV 26101 · 97 certified beds

(304) 428-5573

NPI 1720262918 (opens in a new tab)

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About Willows Center

Willows Center is a nursing home in Parkersburg, West Virginia. Its capacity is 97 beds, the same as the Wood County median for nursing homes. It is run by a for-profit operator and is part of Genesis Healthcare. It is Medicare certified. Its public inspection record shows 72 citations, the most recent on March 10, 2026. Enforcement records show no fine or payment denial against it. Nurse staffing averages 3.38 hours per resident per day. It is one of 5 nursing homes listed in Parkersburg. Its public records were last updated in October 2026.

Public record

CMS Care Compare, updated October 2026

Special Focus Facility candidate

CMS lists this nursing home as a candidate for its Special Focus Facility program, which is for nursing homes with a history of serious quality issues. About the program.

Certification

Medicare-certified.

Ratings

Overall

1.0

Staffing

2.0

Quality measures

2.0

CMS Care Compare, October 2026.

Inspection history (72)

Records from June 2022 to March 2026.

  • August 31, 2023

    Tag F0580

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 13, 2023.

  • August 31, 2023

    Tag F0585

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 13, 2023.

  • August 31, 2023

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 13, 2023.

  • June 8, 2022

    Tag F0692

    Provide enough food/fluids to maintain a resident's health.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 15, 2022.

  • June 8, 2022

    Tag F0641

    Ensure each resident receives an accurate assessment.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 15, 2022.

  • June 8, 2022

    Tag F0689

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 15, 2022.

  • June 8, 2022

    Tag F0695

    Provide safe and appropriate respiratory care for a resident when needed.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 15, 2022.

  • June 8, 2022

    Tag F0758

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is l….

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 15, 2022.

  • June 8, 2022

    Tag F0812

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 15, 2022.

  • June 8, 2022

    Tag F0730

    Observe each nurse aide's job performance and give regular training.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 15, 2022.

  • June 8, 2022

    Tag F0657

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 15, 2022.

  • June 8, 2022

    Tag F0842

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 15, 2022.

See the source data on data.cms.gov (opens in a new tab)

Penalties

CMS lists no fines or payment denials for this nursing home in the last three years.

Staffing

3.38 nurse hours per resident per day in Q2 2026, down from 3.52 in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

For profit

Part of Genesis Healthcare, a chain of 183 nursing homes.

Average CMS star ratings across the chain: 2.4 overall, 2.3 for health inspections, 2.6 for staffing, 3.6 for quality measures.

  • Parent company: Genesis WV Holdings LLC

Typical cost

CareScout Cost of Care Survey, 2025

This provider's prices aren't public. Here is what the same care typically costs in West Virginia.

Nursing Homes

West Virginia median$12,836/mo

Nearby alternatives

Other licensed providers in Parkersburg.

Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care

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