Willows Center

Certification

Medicare-certified.

Ratings

Inspection history (72)

Records from June 2022 to March 2026.

• March 10, 2026

  Tag F0584

  Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 8, 2026.

• December 22, 2025

  Tag F0849

  Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 29, 2026.

• December 22, 2025

  Tag F0814

  Dispose of garbage and refuse properly.

  Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected January 29, 2026.

• December 22, 2025

  Tag F0657

  Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 29, 2026.

• December 22, 2025

  Tag F0656

  Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected January 29, 2026.

• December 22, 2025

  Tag F0842

  Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected January 29, 2026.

• December 22, 2025

  Tag F0550

  Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 29, 2026.

• December 22, 2025

  Tag F0698

  Provide safe, appropriate dialysis care/services for a resident who requires such services.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected January 29, 2026.

• December 22, 2025

  Tag F0812

  Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected January 29, 2026.

• December 22, 2025

  Tag F0644

  Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 29, 2026.

• December 22, 2025

  Tag F0684

  Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected March 6, 2026.

• December 22, 2025

  Tag F0880

  Provide and implement an infection prevention and control program.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected January 29, 2026.

• December 22, 2025

  Tag F0582

  Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 29, 2026.

• December 22, 2025

  Tag F0609

  Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected January 29, 2026.

• December 22, 2025

  Tag F0584

  Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 6, 2026.

• December 22, 2025

  Tag F0685

  Assist a resident in gaining access to vision and hearing services.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 29, 2026.

• December 22, 2025

  Tag F0761

  Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected January 29, 2026.

• December 22, 2025

  Tag F0868

  Have the Quality Assessment and Assurance group have the required members and meet at least quarterly.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected January 29, 2026.

• December 22, 2025

  Tag F0610

  Respond appropriately to all alleged violations.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected January 29, 2026.

• December 22, 2025

  Tag F0686

  Provide appropriate pressure ulcer care and prevent new ulcers from developing.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 29, 2026.

Penalties

CMS lists no fines or payment denials for this nursing home in the last three years.

Staffing

3.38 nurse hours per resident per day in Q2 2026, down from 3.52 in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

For profit

• Parent company: Genesis WV Holdings LLC