Willowbrook Manor

Certification

Medicare-certified.

Ratings

Inspection history (48)

Records from June 2023 to March 2026.

• June 16, 2023

  Tag F0625

  Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 1, 2023.

• June 16, 2023

  Tag F0550

  Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 1, 2023.

• June 16, 2023

  Tag F0686

  Provide appropriate pressure ulcer care and prevent new ulcers from developing.

  Severity G: isolated, actual harm. Corrected August 1, 2023.

• June 16, 2023

  Tag F0656

  Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 1, 2023.

• June 16, 2023

  Tag F0689

  Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 1, 2023.

• June 16, 2023

  Tag F0657

  Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 1, 2023.

• June 16, 2023

  Tag F0584

  Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 1, 2023.

• June 16, 2023

  Tag F0690

  Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 1, 2023.

Penalties (3)

Total fines: $89,021

• May 23, 2024 · Payment Denial

  CMS recorded a Medicare/Medicaid payment denial for new admissions starting June 22, 2024, lasting 10 days (triggered by inspection on May 23, 2024).

• May 23, 2024 · Fine

  CMS recorded a civil money penalty of $58,422 against this nursing home on May 23, 2024.

• December 20, 2023 · Fine

  CMS recorded a civil money penalty of $30,599 against this nursing home on December 20, 2023.

Staffing

3.96 nurse hours per resident per day in Q2 2026, down from 4.23 in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

For profit

• Parent company: Ciena Healthcare Management INC