Willow Ridge of NC

Certification

Medicare-certified.

Ratings

Inspection history (27)

Records from November 2023 to March 2026.

• March 19, 2026

  Tag F0692

  Provide enough food/fluids to maintain a resident's health.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 6, 2026.

• March 19, 2026

  Tag F0644

  Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 6, 2026.

• March 19, 2026

  Tag F0583

  Keep residents' personal and medical records private and confidential.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 6, 2026.

• March 19, 2026

  Tag F0687

  Provide appropriate foot care.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 6, 2026.

• March 19, 2026

  Tag F0656

  Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 6, 2026.

• February 4, 2025

  Tag F0558

  Reasonably accommodate the needs and preferences of each resident.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 21, 2025.

• February 4, 2025

  Tag F0551

  Give the resident's representative the ability to exercise the resident's rights.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 21, 2025.

• February 4, 2025

  Tag F0623

  Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 21, 2025.

• February 4, 2025

  Tag F0758

  Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is l….

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 21, 2025.

• February 4, 2025

  Tag F0609

  Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 21, 2025.

• February 4, 2025

  Tag F0756

  Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 21, 2025.

• February 4, 2025

  Tag F0626

  Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

  Severity G: isolated, actual harm. Corrected February 21, 2025.

• February 4, 2025

  Tag F0732

  Post nurse staffing information every day.

  Severity C: widespread, no actual harm, potential for minimal harm. Corrected February 21, 2025.

• February 4, 2025

  Tag F0600

  Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

  Severity J: isolated, immediate jeopardy. Corrected December 20, 2024.

• February 4, 2025

  Tag F0636

  Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 21, 2025.

• February 4, 2025

  Tag F0761

  Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 21, 2025.

• February 4, 2025

  Tag F0610

  Respond appropriately to all alleged violations.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 21, 2025.

• January 16, 2024

  Tag F0867

  Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 17, 2024.

• January 16, 2024

  Tag F0689

  Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  Severity J: isolated, immediate jeopardy. Corrected January 17, 2024.

• November 3, 2023

  Tag F0641

  Ensure each resident receives an accurate assessment.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 16, 2024.

Penalties (5)

Total fines: $146,939

• February 4, 2025 · Fine

  CMS recorded a civil money penalty of $7,262 against this nursing home on February 4, 2025.

• February 4, 2025 · Fine

  CMS recorded a civil money penalty of $7,262 against this nursing home on February 4, 2025.

• November 3, 2023 · Fine

  CMS recorded a civil money penalty of $118,908 against this nursing home on November 3, 2023.

• November 3, 2023 · Payment Denial

  CMS recorded a Medicare/Medicaid payment denial for new admissions starting December 6, 2023, lasting 42 days (triggered by inspection on November 3, 2023).

• November 3, 2023 · Fine

  CMS recorded a civil money penalty of $13,507 against this nursing home on November 3, 2023.

Staffing

3.57 nurse hours per resident per day in Q2 2026, up from 3.47 in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

For profit