Nursing Homes · Medicare certified
Willow Pass Healthcare Center
3318 Willow Pass Road · Concord, CA 94519 · 81 certified beds
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About Willow Pass Healthcare Center
Willow Pass Healthcare Center is a nursing home in Concord, California. Its capacity is 81 beds, below the Contra Costa County median of 96 for nursing homes. It is run by a for-profit operator and is part of Pratap Poddatoori. It is Medicare certified. Its public inspection record shows 51 citations, the most recent on March 26, 2026. CMS also lists 2 fines or payment denials against it. Nurse staffing averages 3.94 hours per resident per day. It is one of 5 nursing homes listed in Concord. Residents and families can raise concerns with the Office of the State Long-Term Care Ombudsman at 1-800-231-4024. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
3.0Staffing
4.0Quality measures
5.0CMS Care Compare, October 2026.
Inspection history (51)
Records from January 2019 to March 2026.
February 7, 2020
Tag F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 27, 2020.
February 7, 2020
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected March 27, 2020.
February 7, 2020
Tag F0880Provide and implement an infection prevention and control program.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected March 27, 2020.
February 7, 2020
Tag F0583Keep residents' personal and medical records private and confidential.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected March 27, 2020.
February 7, 2020
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 27, 2020.
February 7, 2020
Tag F0677Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 27, 2020.
January 9, 2019
Tag F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected February 9, 2019.
January 9, 2019
Tag F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 9, 2019.
January 9, 2019
Tag F0638Assure that each resident’s assessment is updated at least once every 3 months.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 9, 2019.
January 9, 2019
Tag F0637Assess the resident when there is a significant change in condition.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 9, 2019.
January 9, 2019
Tag F0745Provide medically-related social services to help each resident achieve the highest possible quality of life.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 9, 2019.
Penalties (2)
Total fines: $45,702
April 11, 2024 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting May 3, 2024, lasting 27 days (triggered by inspection on April 11, 2024).
April 11, 2024 · Fine
CMS recorded a civil money penalty of $45,702 against this nursing home on April 11, 2024.
Staffing
3.94 nurse hours per resident per day in Q2 2026, about the same as in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Pratap Poddatoori, a chain of 6 nursing homes.
Average CMS star ratings across the chain: 3.7 overall, 3.2 for health inspections, 4.2 for staffing, 4.2 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in California.
Nearby alternatives
Other licensed providers in Concord.
Concord Post Acute
Diablo Valley Post Acute
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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