Nursing Homes · Medicare certified
Willow Creek Lodge
11830 Northpointe Boulevard · Tomball, TX 77377 · 135 certified beds
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About Willow Creek Lodge
Willow Creek Lodge is a nursing home in Tomball, Texas. Its capacity is 135 beds, above the Harris County median of 124 for nursing homes. It is run by a nonprofit operator and is part of Cross Healthcare Management. It is Medicare certified. Its public inspection record shows 23 citations, the most recent on November 19, 2025. Enforcement records show no fine or payment denial against it. Nurse staffing averages 3.28 hours per resident per day. It is one of 5 nursing homes listed in Tomball. Residents and families can raise concerns with the Texas Long-Term Care Ombudsman Program at 1-800-252-2412. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
3.0Staffing
1.0Quality measures
3.0CMS Care Compare, October 2026.
Inspection history (23)
Records from March 2023 to November 2025.
November 19, 2025
Tag F0732Post nurse staffing information every day.
Severity C: widespread, no actual harm, potential for minimal harm. Corrected November 20, 2025.
July 17, 2025
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 29, 2025.
July 17, 2025
Tag F0880Provide and implement an infection prevention and control program.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 29, 2025.
July 17, 2025
Tag F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 29, 2025.
July 17, 2025
Tag F0645PASARR screening for Mental disorders or Intellectual Disabilities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 29, 2025.
July 17, 2025
Tag F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 29, 2025.
July 17, 2025
Tag F0742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 29, 2025.
July 17, 2025
Tag F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 29, 2025.
July 17, 2025
Tag F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 29, 2025.
July 17, 2025
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 29, 2025.
July 17, 2025
Tag F0641Ensure each resident receives an accurate assessment.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 29, 2025.
July 2, 2025
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected July 25, 2025.
June 13, 2024
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected June 20, 2024.
June 13, 2024
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 20, 2024.
June 13, 2024
Tag F0710Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 20, 2024.
September 20, 2023
Tag F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 16, 2023.
September 20, 2023
Tag F0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 16, 2023.
March 24, 2023
Tag F0922Have enough backup water supply for essential areas of the nursing home.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected April 17, 2023.
March 24, 2023
Tag F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 5, 2023.
March 24, 2023
Tag F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 10, 2023.
Penalties
CMS lists no fines or payment denials for this nursing home in the last three years.
Staffing
3.28 nurse hours per resident per day in Q2 2026, down from 3.34 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
Non profit
Part of Cross Healthcare Management, a chain of 6 nursing homes.
Average CMS star ratings across the chain: 2.7 overall, 3.0 for health inspections, 1.5 for staffing, 3.5 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Texas.
Nearby alternatives
Other licensed providers in Tomball.
Park Manor of Tomball
The Heights of Tomball
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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