Nursing Homes · Medicare certified
Willow Creek Healthcare Center
650 W. Alluvial · Clovis, CA 93611 · 159 certified beds
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About Willow Creek Healthcare Center
Willow Creek Healthcare Center is a nursing home in Clovis, California. Its capacity is 159 beds, above the Fresno County median of 99 for nursing homes. It is run by a for-profit operator and is part of Pacs Group. It is Medicare certified. Its public inspection record shows 62 citations, the most recent on May 14, 2026. CMS also lists 3 fines or payment denials against it. Nurse staffing averages 4.06 hours per resident per day. It is one of 2 nursing homes listed in Clovis. Residents and families can raise concerns with the Office of the State Long-Term Care Ombudsman at 1-800-231-4024. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
3.0Staffing
3.0Quality measures
5.0CMS Care Compare, October 2026.
Inspection history (62)
Records from May 2019 to May 2026.
December 26, 2024
Tag F0919Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected January 10, 2025.
October 1, 2024
Tag F0880Provide and implement an infection prevention and control program.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 16, 2024.
June 21, 2024
Tag F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 25, 2024.
June 21, 2024
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 25, 2024.
June 7, 2024
Tag F0880Provide and implement an infection prevention and control program.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 31, 2024.
June 7, 2024
Tag F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity G: isolated, actual harm. Corrected July 31, 2024.
May 14, 2024
Tag F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 20, 2024.
April 29, 2024
Tag F0658Ensure services provided by the nursing facility meet professional standards of quality.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 17, 2024.
March 7, 2024
Tag F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 25, 2024.
March 7, 2024
Tag F0645PASARR screening for Mental disorders or Intellectual Disabilities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 25, 2024.
March 7, 2024
Tag F0814Dispose of garbage and refuse properly.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected March 25, 2024.
March 7, 2024
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected March 25, 2024.
March 7, 2024
Tag F0679Provide activities to meet all resident's needs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 25, 2024.
October 6, 2023
Tag F0658Ensure services provided by the nursing facility meet professional standards of quality.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 22, 2023.
August 30, 2023
Tag F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 16, 2023.
August 9, 2023
Tag F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 20, 2023.
August 9, 2023
Tag F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 20, 2023.
August 9, 2023
Tag F0880Provide and implement an infection prevention and control program.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 20, 2023.
May 17, 2019
Tag F0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 7, 2019.
May 17, 2019
Tag F0791Provide or obtain dental services for each resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 7, 2019.
Penalties (3)
Total fines: $25,045
January 5, 2026 · Fine
CMS recorded a civil money penalty of $15,935 against this nursing home on January 5, 2026.
September 24, 2025 · Fine
CMS recorded a civil money penalty of $9,110 against this nursing home on September 24, 2025.
May 7, 2025 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting June 12, 2025, lasting 6 days (triggered by inspection on May 7, 2025).
Staffing
4.06 nurse hours per resident per day in Q2 2026, down from 4.12 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Pacs Group, a chain of 277 nursing homes.
Average CMS star ratings across the chain: 3.0 overall, 2.5 for health inspections, 2.5 for staffing, 4.5 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in California.
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