Assisted Living · Castle Hills, TX
Assisted Living, Memory Care
Wholehearted Care Senior Living at Castle Hills
1207 Jackson Keller Rd · Castle Hills, TX 78213 · Lic. #312230 (TX) · 31 beds
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About Wholehearted Care Senior Living at Castle Hills
Wholehearted Care Senior Living at Castle Hills is an assisted living community in Castle Hills, Texas. Its capacity is 31 beds, above the Bexar County median of 16 for assisted living communities. The TX licensing record lists its status as "LICENSED". Its public inspection record shows 9 citations, the most recent on September 22, 2025. CMS also lists 1 fine or payment denial against it. It is one of 2 assisted living communities listed in Castle Hills. Residents and families can raise concerns with the Texas Long-Term Care Ombudsman Program at 1-800-252-2412. Its public records were last updated in August 2026.
Public record
State licensing agency, updated November 2026
Inspection history (9)
Records from April 2025 to September 2025.
September 22, 2025 · Life Safety Code
Citation TXV-LSC-20250922-5d594459f0Texas Health and Human Services cited this facility following an inspection completed on September 22, 2025. The state's finding, as published: "The facility failed to inspect, test, and maintain fire sprinkler system components." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness.
September 22, 2025 · Life Safety Code
Citation TXV-LSC-20250922-a867bc3b92Texas Health and Human Services cited this facility following an inspection completed on September 22, 2025. The state's finding, as published: "The facility failed to provide the required emergency preparedness and response plan training and conduct drills." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness.
September 22, 2025 · Life Safety Code
Citation TXV-LSC-20250922-78dfb9b140Texas Health and Human Services cited this facility following an inspection completed on September 22, 2025. The state's finding, as published: "The facility failed to provide an approved outdoor area for the segregated unit." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness.
September 22, 2025 · Life Safety Code
Citation TXV-LSC-20250922-76956b310dTexas Health and Human Services cited this facility following an inspection completed on September 22, 2025. The state's finding, as published: "The facility failed to conduct required fire drills and document fire drills on the required form." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness.
September 22, 2025 · Life Safety Code
Citation TXV-LSC-20250922-e07f07aba9Texas Health and Human Services cited this facility following an inspection completed on September 22, 2025. The state's finding, as published: "The facility failed to have a program to inspect, test, and maintain the fire sprinkler system and keep records of inspection, testing, and maintenance of the fire sprinkler system." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness.
September 22, 2025 · Life Safety Code
Citation TXV-LSC-20250922-46ab1a78b9Texas Health and Human Services cited this facility following an inspection completed on September 22, 2025. The state's finding, as published: "The facility failed to provide proper locking devices." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness.
September 22, 2025 · Life Safety Code
Citation TXV-LSC-20250922-0b01988918Texas Health and Human Services cited this facility following an inspection completed on September 22, 2025. The state's finding, as published: "The facility failed to obtain an inspection by the fire marshal every year and to keep documentation showing the outcome of the last inspection." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness.
April 23, 2025 · Health Visit
Citation TXV-HLT-20250423-1b1106155fTexas Health and Human Services cited this facility following an inspection completed on April 23, 2025. The state's finding, as published: "The facility failed to keep discontinued medications separate from current medications or failed to meet requirements for appropriate disposal of discontinued medications." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations.
April 23, 2025 · Health Visit
Citation TXV-HLT-20250423-3e4963ab5eTexas Health and Human Services cited this facility following an inspection completed on April 23, 2025. The state's finding, as published: "The facility failed to search the employee misconduct registry and nurse aide registry before hiring to determine if the individual is unemployable." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations.
Penalties (1)
April 10, 2026 · Fine
Texas Health and Human Services assessed an administrative penalty of $3,000 against this facility on April 10, 2026. The state cited Texas Administrative Code 553.311(a)(9). The state's finding, as published: "The facility failed to provide proper locking devices."
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Texas.
Nearby alternatives
Other licensed providers in Castle Hills.
Deciding between options? Complete Guide to Assisted Living (2026)
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