Mentor Abi, LLC
Cost data not yet available
Assisted Living, Memory Care
1207 Jackson Keller Rd · Castle Hills, TX 78213 · Lic. #312230 (TX) · 31 certified beds
LICENSED · Verify on official state lookup (opens in a new tab)
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In Castle Hills, Texas, Wholehearted Care Senior Living at Castle Hills is listed as an assisted living community. Its reported capacity is 31 beds. The TX licensing record reads "LICENSED" for this listing. Our copy of the inspection record holds 9 citations, the newest dated 22 September 2025. Federal enforcement records add 1 fine or payment denial action. Every fact above comes from the public records listed in the sources section on this page. The newest source file we hold for this listing is dated August 2026.
State licensing agency · Source data August 2026
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
10
Cited deficiencies
10
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
10
Cited deficiencies
10
Records from April 2025 to September 2025.
September 22, 2025 · Life Safety Code
Citation TXV-LSC-20250922-5d594459f0Texas Health and Human Services cited this facility following an inspection completed on 2025-09-22. The state's finding, as published: "The facility failed to inspect, test, and maintain fire sprinkler system components." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
September 22, 2025 · Life Safety Code
Citation TXV-LSC-20250922-a867bc3b92Texas Health and Human Services cited this facility following an inspection completed on 2025-09-22. The state's finding, as published: "The facility failed to provide the required emergency preparedness and response plan training and conduct drills." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
September 22, 2025 · Life Safety Code
Citation TXV-LSC-20250922-78dfb9b140Texas Health and Human Services cited this facility following an inspection completed on 2025-09-22. The state's finding, as published: "The facility failed to provide an approved outdoor area for the segregated unit." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
September 22, 2025 · Life Safety Code
Citation TXV-LSC-20250922-76956b310dTexas Health and Human Services cited this facility following an inspection completed on 2025-09-22. The state's finding, as published: "The facility failed to conduct required fire drills and document fire drills on the required form." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
September 22, 2025 · Life Safety Code
Citation TXV-LSC-20250922-e07f07aba9Texas Health and Human Services cited this facility following an inspection completed on 2025-09-22. The state's finding, as published: "The facility failed to have a program to inspect, test, and maintain the fire sprinkler system and keep records of inspection, testing, and maintenance of the fire sprinkler system." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
September 22, 2025 · Life Safety Code
Citation TXV-LSC-20250922-46ab1a78b9Texas Health and Human Services cited this facility following an inspection completed on 2025-09-22. The state's finding, as published: "The facility failed to provide proper locking devices." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
September 22, 2025 · Life Safety Code
Citation TXV-LSC-20250922-0b01988918Texas Health and Human Services cited this facility following an inspection completed on 2025-09-22. The state's finding, as published: "The facility failed to obtain an inspection by the fire marshal every year and to keep documentation showing the outcome of the last inspection." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
April 23, 2025 · Health Visit
Citation TXV-HLT-20250423-1b1106155fTexas Health and Human Services cited this facility following an inspection completed on 2025-04-23. The state's finding, as published: "The facility failed to keep discontinued medications separate from current medications or failed to meet requirements for appropriate disposal of discontinued medications." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
April 23, 2025 · Health Visit
Citation TXV-HLT-20250423-3e4963ab5eTexas Health and Human Services cited this facility following an inspection completed on 2025-04-23. The state's finding, as published: "The facility failed to search the employee misconduct registry and nurse aide registry before hiring to determine if the individual is unemployable." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
April 10, 2026 · Fine
Citation FINE-TX-EVT-0000511367Texas Health and Human Services assessed an administrative penalty of $3,000 against this facility on 2026-04-10. The state cited Texas Administrative Code 553.311(a)(9). The state's finding, as published: "The facility failed to provide proper locking devices." Source: Texas HHSC long-term care provider search (as of 2026-08-07).
Staffing hours are published for nursing homes and for no other kind of provider. Federal law requires Medicare- and Medicaid-certified nursing homes to file payroll-based nurse hours with CMS every quarter, and no agency collects the same return from assisted living communities.
Ownership information not yet on file.
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Each line is a difference between two readings of a government file. It says what the source reported, not what the provider did.
Jul 23, 2026First appeared in our data
This listing first appeared in the government file we read. That is usually when it entered the file, not the day it opened.
Reported by Texas HHSC
Ratings, inspections, and penalties are public records, reproduced in plain English without edits to their substance. View source records · What these measures mean.
Genworth CareScout Cost of Care Survey · 2025
This provider doesn't publish a specific price to us. Below is the typical TX range for the care type(s) it offers. Use it as context, not a quote.
Assisted Living
Median · TX$5,666/moMemory Care
Median · TX$7,083/moOther licensed providers in Castle Hills, with their own public records.
Cost data not yet available
A comparison puts both public records in one view and marks any measure the two are not held to alike, so a blank never reads as a bad score.
Deciding between options? Complete Guide to Assisted Living (2026)
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