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SOURCE DATA AUG 2026

Assisted Living, Memory Care

Wholehearted Care Senior Living at Castle Hills

1207 Jackson Keller Rd · Castle Hills, TX 78213 · Lic. #312230 (TX) · 31 certified beds

(210) 375-8132

LICENSED · Verify on official state lookup (opens in a new tab)

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About Wholehearted Care Senior Living at Castle Hills

In Castle Hills, Texas, Wholehearted Care Senior Living at Castle Hills is listed as an assisted living community. Its reported capacity is 31 beds. The TX licensing record reads "LICENSED" for this listing. Our copy of the inspection record holds 9 citations, the newest dated 22 September 2025. Federal enforcement records add 1 fine or payment denial action. Every fact above comes from the public records listed in the sources section on this page. The newest source file we hold for this listing is dated August 2026.

Public record

State licensing agency · Source data August 2026

Ratings

Not yet ratedSource: State licensing agency · Updated 2026-08-07.GOV

Staffing rating

Not published

Quality-measure rating

Not published

Inspections on record

10

Cited deficiencies

10

Not yet ratedSource: State licensing agency · Updated 2026-08-28.GOV

Staffing rating

Not published

Quality-measure rating

Not published

Inspections on record

10

Cited deficiencies

10

Inspection history (9)

Records from April 2025 to September 2025.

  • September 22, 2025 · Life Safety Code

    Citation TXV-LSC-20250922-5d594459f0

    Texas Health and Human Services cited this facility following an inspection completed on 2025-09-22. The state's finding, as published: "The facility failed to inspect, test, and maintain fire sprinkler system components." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2025-09-22.GOV
  • September 22, 2025 · Life Safety Code

    Citation TXV-LSC-20250922-a867bc3b92

    Texas Health and Human Services cited this facility following an inspection completed on 2025-09-22. The state's finding, as published: "The facility failed to provide the required emergency preparedness and response plan training and conduct drills." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2025-09-22.GOV
  • September 22, 2025 · Life Safety Code

    Citation TXV-LSC-20250922-78dfb9b140

    Texas Health and Human Services cited this facility following an inspection completed on 2025-09-22. The state's finding, as published: "The facility failed to provide an approved outdoor area for the segregated unit." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2025-09-22.GOV
  • September 22, 2025 · Life Safety Code

    Citation TXV-LSC-20250922-76956b310d

    Texas Health and Human Services cited this facility following an inspection completed on 2025-09-22. The state's finding, as published: "The facility failed to conduct required fire drills and document fire drills on the required form." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2025-09-22.GOV
  • September 22, 2025 · Life Safety Code

    Citation TXV-LSC-20250922-e07f07aba9

    Texas Health and Human Services cited this facility following an inspection completed on 2025-09-22. The state's finding, as published: "The facility failed to have a program to inspect, test, and maintain the fire sprinkler system and keep records of inspection, testing, and maintenance of the fire sprinkler system." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2025-09-22.GOV
  • September 22, 2025 · Life Safety Code

    Citation TXV-LSC-20250922-46ab1a78b9

    Texas Health and Human Services cited this facility following an inspection completed on 2025-09-22. The state's finding, as published: "The facility failed to provide proper locking devices." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2025-09-22.GOV
  • September 22, 2025 · Life Safety Code

    Citation TXV-LSC-20250922-0b01988918

    Texas Health and Human Services cited this facility following an inspection completed on 2025-09-22. The state's finding, as published: "The facility failed to obtain an inspection by the fire marshal every year and to keep documentation showing the outcome of the last inspection." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2025-09-22.GOV
  • April 23, 2025 · Health Visit

    Citation TXV-HLT-20250423-1b1106155f

    Texas Health and Human Services cited this facility following an inspection completed on 2025-04-23. The state's finding, as published: "The facility failed to keep discontinued medications separate from current medications or failed to meet requirements for appropriate disposal of discontinued medications." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-07).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2025-04-23.GOV
  • April 23, 2025 · Health Visit

    Citation TXV-HLT-20250423-3e4963ab5e

    Texas Health and Human Services cited this facility following an inspection completed on 2025-04-23. The state's finding, as published: "The facility failed to search the employee misconduct registry and nurse aide registry before hiring to determine if the individual is unemployable." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-07).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2025-04-23.GOV

Penalties (1)

  • April 10, 2026 · Fine

    Citation FINE-TX-EVT-0000511367

    Texas Health and Human Services assessed an administrative penalty of $3,000 against this facility on 2026-04-10. The state cited Texas Administrative Code 553.311(a)(9). The state's finding, as published: "The facility failed to provide proper locking devices." Source: Texas HHSC long-term care provider search (as of 2026-08-07).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2026-04-10.GOV

Staffing

Staffing hours are published for nursing homes and for no other kind of provider. Federal law requires Medicare- and Medicaid-certified nursing homes to file payroll-based nurse hours with CMS every quarter, and no agency collects the same return from assisted living communities.

Ownership

Ownership information not yet on file.

Recent changes to this listing

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Each line is a difference between two readings of a government file. It says what the source reported, not what the provider did.

  1. Jul 23, 2026First appeared in our data

    This listing first appeared in the government file we read. That is usually when it entered the file, not the day it opened.

    Reported by Texas HHSC

Ratings, inspections, and penalties are public records, reproduced in plain English without edits to their substance. View source records · What these measures mean.

Typical cost

Genworth CareScout Cost of Care Survey · 2025

This provider doesn't publish a specific price to us. Below is the typical TX range for the care type(s) it offers. Use it as context, not a quote.

Assisted Living

Median · TX$5,666/mo
See full TX cost breakdownSource: Genworth CareScout Cost of Care Survey · Updated 2025

Memory Care

Median · TX$7,083/mo
See full TX cost breakdownSource: Genworth CareScout Cost of Care Survey · Updated 2025

Nearby alternatives

Other licensed providers in Castle Hills, with their own public records.

Compare side by side

A comparison puts both public records in one view and marks any measure the two are not held to alike, so a blank never reads as a bad score.

Deciding between options? Complete Guide to Assisted Living (2026)

Check availability and pricing at Wholehearted Care Senior Living at Castle Hills

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Trust & methodology

Where this information came from

Each block below is one file we read, the date on that file, and the fields on this page that came from it. The date is when the source published or we retrieved it, not the day we last looked at this listing.

Texas HHSCas of August 2026
Care types, City, County, License lookup link, License number, License status, Licensed capacity, Licensing state, Name, Phone number, State, Street address, ZIP code
Census Geocode Backfillas of August 2026
Map location

Read how we handle every file on the data sources page.

Wholehearted Care Senior Living at Castle Hills in Castle Hills, TX · ElderCareCosts