Nursing Homes · Medicare certified
Whitehouse Country Manor
11239 Waterville St · Whitehouse, OH 43571 · 90 certified beds
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About Whitehouse Country Manor
Whitehouse Country Manor is a nursing home in Whitehouse, Ohio. Its capacity is 90 beds, above the Lucas County median of 87 for nursing homes. It is run by a for-profit operator and is part of Hillstone Healthcare. It is Medicare certified. Its public inspection record shows 37 citations, the most recent on June 4, 2025. Enforcement records show no fine or payment denial against it. Nurse staffing averages 2.98 hours per resident per day. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
4.0Staffing
2.0Quality measures
5.0CMS Care Compare, October 2026.
Inspection history (37)
Records from November 2019 to June 2025.
October 31, 2022
Tag F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 17, 2022.
October 31, 2022
Tag F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected November 17, 2022.
October 31, 2022
Tag F0677Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 17, 2022.
October 31, 2022
Tag F0692Provide enough food/fluids to maintain a resident's health.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 17, 2022.
October 31, 2022
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected November 17, 2022.
November 26, 2019
Tag F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 19, 2019.
November 26, 2019
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 19, 2019.
November 26, 2019
Tag F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 19, 2019.
November 26, 2019
Tag F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected December 19, 2019.
November 26, 2019
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected December 19, 2019.
November 26, 2019
Tag F0570Assure the security of all personal funds of residents deposited with the facility.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 19, 2019.
November 26, 2019
Tag F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 19, 2019.
November 26, 2019
Tag F0610Respond appropriately to all alleged violations.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 19, 2019.
November 26, 2019
Tag F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 19, 2019.
November 26, 2019
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 19, 2019.
November 26, 2019
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 19, 2019.
November 26, 2019
Tag F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 19, 2019.
Penalties
CMS lists no fines or payment denials for this nursing home in the last three years.
Staffing
2.98 nurse hours per resident per day in Q2 2026, about the same as in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Hillstone Healthcare, a chain of 9 nursing homes.
Average CMS star ratings across the chain: 3.8 overall, 3.4 for health inspections, 1.6 for staffing, 5.0 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Ohio.
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