Nursing Homes · Medicare certified
Whitehouse Country Manor
11239 Waterville St · Whitehouse, OH 43571 · 90 certified beds
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About Whitehouse Country Manor
Whitehouse Country Manor is a nursing home in Whitehouse, Ohio. Its capacity is 90 beds, above the Lucas County median of 87 for nursing homes. It is run by a for-profit operator and is part of Hillstone Healthcare. It is Medicare certified. Its public inspection record shows 37 citations, the most recent on June 4, 2025. Enforcement records show no fine or payment denial against it. Nurse staffing averages 2.98 hours per resident per day. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
4.0Staffing
2.0Quality measures
5.0CMS Care Compare, October 2026.
Inspection history (37)
Records from November 2019 to June 2025.
June 4, 2025
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 12, 2025.
February 18, 2025
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 13, 2025.
February 18, 2025
Tag F0919Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 13, 2025.
February 18, 2025
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 13, 2025.
February 18, 2025
Tag F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 13, 2025.
February 18, 2025
Tag F0880Provide and implement an infection prevention and control program.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected March 13, 2025.
February 18, 2025
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected March 13, 2025.
February 18, 2025
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 13, 2025.
February 18, 2025
Tag F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 13, 2025.
April 11, 2024
Tag F0880Provide and implement an infection prevention and control program.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 3, 2024.
October 5, 2023
Tag F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 31, 2023.
October 5, 2023
Tag F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 31, 2023.
October 31, 2022
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 17, 2022.
October 31, 2022
Tag F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 17, 2022.
October 31, 2022
Tag F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 17, 2022.
October 31, 2022
Tag F0760Ensure that residents are free from significant medication errors.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 17, 2022.
October 31, 2022
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 17, 2022.
October 31, 2022
Tag F0554Allow residents to self-administer drugs if determined clinically appropriate.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 17, 2022.
October 31, 2022
Tag F0730Observe each nurse aide's job performance and give regular training.
Severity C: widespread, no actual harm, potential for minimal harm. Corrected November 17, 2022.
October 31, 2022
Tag F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected November 17, 2022.
Penalties
CMS lists no fines or payment denials for this nursing home in the last three years.
Staffing
2.98 nurse hours per resident per day in Q2 2026, about the same as in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Hillstone Healthcare, a chain of 9 nursing homes.
Average CMS star ratings across the chain: 3.8 overall, 3.4 for health inspections, 1.6 for staffing, 5.0 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Ohio.
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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