Nursing Homes · Shelby, NC
Nursing Homes · Medicare certified
White Oak Manor-Shelby
401 N Morgan Street · Shelby, NC 28150 · 160 certified beds
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About White Oak Manor-Shelby
White Oak Manor-Shelby is a nursing home in Shelby, North Carolina. Its capacity is 160 beds, above the North Carolina median of 102 for nursing homes. It is run by a for-profit operator and is part of National Healthcare Corporation. It is Medicare certified. Its public inspection record shows 18 citations, the most recent on March 12, 2026. CMS also lists 6 fines or payment denials against it. Nurse staffing averages 3.47 hours per resident per day. It is one of 2 nursing homes listed in Shelby. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
2.0Staffing
2.0Quality measures
3.0CMS Care Compare, October 2026.
Inspection history (18)
Records from February 2023 to March 2026.
March 12, 2026
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G: isolated, actual harm.
August 28, 2025
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 17, 2025.
August 28, 2025
Tag F0641Ensure each resident receives an accurate assessment.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 17, 2025.
July 23, 2025
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G: isolated, actual harm. Corrected August 28, 2025.
July 23, 2025
Tag F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 28, 2025.
October 21, 2024
Tag F0880Provide and implement an infection prevention and control program.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected November 15, 2024.
October 21, 2024
Tag F0677Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 15, 2024.
October 21, 2024
Tag F0882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected November 15, 2024.
May 23, 2024
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 21, 2024.
May 23, 2024
Tag F0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 21, 2024.
May 23, 2024
Tag F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 21, 2024.
May 23, 2024
Tag F0679Provide activities to meet all resident's needs.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 21, 2024.
May 23, 2024
Tag F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 21, 2024.
May 23, 2024
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G: isolated, actual harm. Corrected June 21, 2024.
May 23, 2024
Tag F0658Ensure services provided by the nursing facility meet professional standards of quality.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 21, 2024.
February 28, 2023
Tag F0610Respond appropriately to all alleged violations.
Severity J: isolated, immediate jeopardy. Corrected March 24, 2023.
February 28, 2023
Tag F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity J: isolated, immediate jeopardy. Corrected March 24, 2023.
February 28, 2023
Tag F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 24, 2023.
Penalties (6)
Total fines: $42,972
March 12, 2026 · Fine
CMS recorded a civil money penalty of $10,868 against this nursing home on March 12, 2026.
July 23, 2025 · Fine
CMS recorded a civil money penalty of $3,931 against this nursing home on July 23, 2025.
July 23, 2025 · Fine
CMS recorded a civil money penalty of $11,700 against this nursing home on July 23, 2025.
July 23, 2025 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting August 14, 2025, lasting 34 days (triggered by inspection on July 23, 2025).
July 23, 2025 · Fine
CMS recorded a civil money penalty of $3,931 against this nursing home on July 23, 2025.
May 23, 2024 · Fine
CMS recorded a civil money penalty of $12,542 against this nursing home on May 23, 2024.
Staffing
3.47 nurse hours per resident per day in Q2 2026, down from 4.05 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of National Healthcare Corporation, a chain of 72 nursing homes.
Average CMS star ratings across the chain: 4.1 overall, 3.5 for health inspections, 3.5 for staffing, 4.5 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in North Carolina.
Nearby alternatives
Other licensed providers in Shelby.
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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