Skip to content
ElderCareCosts

Nursing Homes · Medicare certified

White Oak Manor - Charlotte

4009 Craig Avenue · Charlotte, NC 28211 · 180 certified beds

(704) 365-2620

NPI 1366577355 (opens in a new tab)

Are you the operator? Claim this profile.

About White Oak Manor - Charlotte

White Oak Manor - Charlotte is a nursing home in Charlotte, North Carolina. Its capacity is 180 beds, above the Mecklenburg County median of 108 for nursing homes. It is run by a for-profit operator and is part of White Oak Manor INC. It is Medicare certified. Its public inspection record shows 21 citations, the most recent on April 13, 2026. CMS also lists 3 fines or payment denials against it. Nurse staffing averages 3.49 hours per resident per day. It is one of 20 nursing homes listed in Charlotte. Its public records were last updated in October 2026.

Public record

CMS Care Compare, updated October 2026

Certification

Medicare-certified.

Ratings

Overall

2.0

Staffing

3.0

Quality measures

5.0

CMS Care Compare, October 2026.

Inspection history (21)

Records from December 2023 to April 2026.

  • April 13, 2026

    Tag F0550

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D: isolated, no actual harm, potential for more than minimal harm.

  • April 13, 2026

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity D: isolated, no actual harm, potential for more than minimal harm.

  • April 13, 2026

    Tag F0689

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J: isolated, immediate jeopardy.

  • April 13, 2026

    Tag F0677

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D: isolated, no actual harm, potential for more than minimal harm.

  • April 13, 2026

    Tag F0812

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E: pattern, no actual harm, potential for more than minimal harm.

  • November 18, 2025

    Tag F0925

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 25, 2025.

  • November 18, 2025

    Tag F0684

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 25, 2025.

  • October 27, 2025

    Tag F0711

    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 22, 2025.

  • October 27, 2025

    Tag F0684

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity J: isolated, immediate jeopardy. Corrected November 22, 2025.

  • October 27, 2025

    Tag F0756

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 22, 2025.

  • March 27, 2025

    Tag F0695

    Provide safe and appropriate respiratory care for a resident when needed.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 24, 2025.

  • March 27, 2025

    Tag F0761

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 24, 2025.

  • March 27, 2025

    Tag F0689

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 24, 2025.

  • March 27, 2025

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 24, 2025.

  • March 27, 2025

    Tag F0812

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 24, 2025.

  • December 8, 2023

    Tag F0626

    Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 5, 2024.

  • December 8, 2023

    Tag F0657

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected January 5, 2024.

  • December 8, 2023

    Tag F0550

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected January 5, 2024.

  • December 8, 2023

    Tag F0808

    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 5, 2024.

  • December 8, 2023

    Tag F0806

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 5, 2024.

See the source data on data.cms.gov (opens in a new tab)

Penalties (3)

Total fines: $69,804

  • April 13, 2026 · Fine

    CMS recorded a civil money penalty of $43,641 against this nursing home on April 13, 2026.

  • October 27, 2025 · Fine

    CMS recorded a civil money penalty of $16,153 against this nursing home on October 27, 2025.

  • October 27, 2025 · Fine

    CMS recorded a civil money penalty of $10,010 against this nursing home on October 27, 2025.

See the source data on data.cms.gov (opens in a new tab)

Staffing

3.49 nurse hours per resident per day in Q2 2026, about the same as in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

For profit

  • Parent company: White Oak Manor INC

Typical cost

CareScout Cost of Care Survey, 2025

This provider's prices aren't public. Here is what the same care typically costs in North Carolina.

Nursing Homes

North Carolina median$9,733/mo

Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care

Advertisement

A Place for Mom advertisement for its senior living advisor service

Check availability and pricing at White Oak Manor - Charlotte

We'll email you White Oak Manor - Charlotte and similar options nearby, with local costs. You can also ask them to contact you, or call (704) 365-2620.

Check availability and pricing