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SOURCE DATA SEP 2026

Assisted Living, Nursing Homes, Memory Care · Medicare certified

Westminster Canterbury - Richmond

1600 Westbrook Avenue · Richmond, VA 23227 · Lic. #8034 (VA) · 214 certified beds

(804) 264-6000

LICENSED (3YR) · Verify on official state lookup (opens in a new tab)

NPI 1679541551. Look this up in the CMS NPPES registry (opens in a new tab)

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About Westminster Canterbury - Richmond

Westminster Canterbury - Richmond is an assisted living community in Richmond, Virginia. The VA licensing record lists its status as "LICENSED (3YR)". Public records list 214 beds. It is Medicare certified. Ownership records list a nonprofit operator and tie the listing to The Bank of New York Mellon Trust Company. We hold 14 inspection citations for this listing, the most recent dated 30 October 2024. Public enforcement records list no fine or payment denial against it. Reported staffing works out to 4.75 nurse hours per resident per day. Every fact above comes from the public records listed in the sources section on this page. The newest source file we hold for this listing is dated September 2026.

Public record

CMS Care Compare · Source data August 2026

Certification

  • Medicare-certified (CMS Certification Number on file)

Ratings

5.0(CMS Care Compare (nursing home rating))Source: CMS Care Compare · Updated 2026-07-01.GOV

Staffing rating

5.0

Quality-measure rating

4.0

Inspections on record

2

Cited deficiencies

10

Not yet ratedSource: CMS Care Compare · Updated 2026Q1.GOV

Staffing rating

Not published

Quality-measure rating

Not published

Inspections on record

Not published

Cited deficiencies

Not published

Not yet ratedSource: CMS Care Compare · Updated 2025Q4.GOV

Staffing rating

Not published

Quality-measure rating

Not published

Inspections on record

Not published

Cited deficiencies

Not published

5.0(CMS Care Compare (nursing home rating))Source: CMS Care Compare · Updated 2026-06-01.GOV

Staffing rating

5.0

Quality-measure rating

4.0

Inspections on record

2

Cited deficiencies

10

5.0(CMS Care Compare (nursing home rating))Source: CMS Care Compare · Updated 2026-08-01.GOV

Staffing rating

5.0

Quality-measure rating

4.0

Inspections on record

2

Cited deficiencies

10

Inspection history (14)

Records from March 2021 to October 2024.

  • October 30, 2024 · D

    Citation F0842

    Federal surveyors cited this nursing home on 2024-10-30 under CMS tag F0842 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. The deficiency was recorded as corrected on 2024-12-08. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-10-30.GOV
  • October 30, 2024 · D

    Citation F0658

    Federal surveyors cited this nursing home on 2024-10-30 under CMS tag F0658 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure services provided by the nursing facility meet professional standards of quality. The deficiency was recorded as corrected on 2024-12-08. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-10-30.GOV
  • June 12, 2024 · D

    Citation F0656

    Federal surveyors cited this nursing home on 2024-06-12 under CMS tag F0656 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. The deficiency was recorded as corrected on 2024-07-27. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-06-12.GOV
  • June 12, 2024 · D

    Citation F0757

    Federal surveyors cited this nursing home on 2024-06-12 under CMS tag F0757 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure each resident’s drug regimen must be free from unnecessary drugs. The deficiency was recorded as corrected on 2024-07-27. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-06-12.GOV
  • June 12, 2024 · D

    Citation F0554

    Federal surveyors cited this nursing home on 2024-06-12 under CMS tag F0554 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Allow residents to self-administer drugs if determined clinically appropriate. The deficiency was recorded as corrected on 2024-07-27. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-06-12.GOV
  • June 12, 2024 · D

    Citation F0684

    Federal surveyors cited this nursing home on 2024-06-12 under CMS tag F0684 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide appropriate treatment and care according to orders, resident’s preferences and goals. The deficiency was recorded as corrected on 2024-07-27. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-06-12.GOV
  • May 25, 2023 · D

    Citation F0842

    Federal surveyors cited this nursing home on 2023-05-25 under CMS tag F0842 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. The deficiency was recorded as corrected on 2023-06-30. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-05-25.GOV
  • May 25, 2023 · B

    Citation F0625

    Federal surveyors cited this nursing home on 2023-05-25 under CMS tag F0625 (CMS scope/severity B: pattern, no actual harm, potential for minimal harm) for Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. The deficiency was recorded as corrected on 2023-06-30. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-05-25.GOV
  • May 25, 2023 · D

    Citation F0688

    Federal surveyors cited this nursing home on 2023-05-25 under CMS tag F0688 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. The deficiency was recorded as corrected on 2023-06-30. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-05-25.GOV
  • May 25, 2023 · B

    Citation F0582

    Federal surveyors cited this nursing home on 2023-05-25 under CMS tag F0582 (CMS scope/severity B: pattern, no actual harm, potential for minimal harm) for Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. The deficiency was recorded as corrected on 2023-06-30. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-05-25.GOV
  • March 25, 2021 · F

    Citation F0625

    Federal surveyors cited this nursing home on 2021-03-25 under CMS tag F0625 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. The deficiency was recorded as corrected on 2021-05-09. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-03-25.GOV
  • March 25, 2021 · F

    Citation F0803

    Federal surveyors cited this nursing home on 2021-03-25 under CMS tag F0803 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. The deficiency was recorded as corrected on 2021-05-09. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-03-25.GOV
  • March 25, 2021 · D

    Citation F0677

    Federal surveyors cited this nursing home on 2021-03-25 under CMS tag F0677 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide care and assistance to perform activities of daily living for any resident who is unable. The deficiency was recorded as corrected on 2021-05-09. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-03-25.GOV
  • March 25, 2021 · F

    Citation F0812

    Federal surveyors cited this nursing home on 2021-03-25 under CMS tag F0812 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. The deficiency was recorded as corrected on 2021-05-09. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2021-03-25.GOV

Penalties

Total fines on file: $0

Staffing

Latest: 4.75 nurse staffing hours per resident per day (2026Q1)

Staffing trend (5 periods)

  1. 2025Q44.58 hrs/resident/day
  2. 2026-06-014.58 hrs/resident/day
  3. 2026-07-014.75 hrs/resident/day
  4. 2026-08-014.75 hrs/resident/day
  5. 2026Q14.75 hrs/resident/day

Most recent period is higher than 2025Q4 (+0.17 hrs/resident/day). Figures are CMS-reported nurse staffing hours, not our estimate.

Ownership

Non profit

  1. Parent organization: The Bank of New York Mellon Trust Company

    parent · PAC 8325215486

Recent changes to this listing

Watch this facility: new record changes publish to an RSS feed any feed reader can follow. No signup.

Each line is a difference between two readings of a government file. It says what the source reported, not what the provider did.

  1. Sep 2, 2026License status changed

    The registry changed this license status from "LICENSED" to "LICENSED (3YR)". That is the registry's own wording, not our judgment.

    Reported by Virginia VDSS

  2. Sep 2, 2026License status changed

    The registry changed this license status from "LICENSED" to "LICENSED (3YR)". That is the registry's own wording, not our judgment.

    Reported by Virginia VDSS

  3. Sep 1, 2026Ownership changed

    The source now records ownership as "Non profit".

    Reported by CMS nursing homes (ownership)

  4. Sep 1, 2026Ownership changed

    The source now records ownership as "Non profit - Corporation".

    Reported by CMS nursing homes (provider info)

  5. Aug 6, 2026Ownership changed

    The source now records ownership as "Non profit".

    Reported by CMS nursing homes (ownership)

Ratings, inspections, and penalties are public records, reproduced in plain English without edits to their substance. View source records · What these measures mean.

Typical cost

Genworth CareScout Cost of Care Survey · 2025

This provider doesn't publish a specific price to us. Below is the typical VA range for the care type(s) it offers. Use it as context, not a quote.

Assisted Living

Median · VA$6,945/mo
See full VA cost breakdownSource: Genworth CareScout Cost of Care Survey · Updated 2025

Memory Care

Median · VA$8,681/mo
See full VA cost breakdownSource: Genworth CareScout Cost of Care Survey · Updated 2025

Nursing Homes

Median · VA$10,250/mo
See full VA cost breakdownSource: Genworth CareScout Cost of Care Survey · Updated 2025

Nearby alternatives

Other licensed providers in Richmond, with their own public records.

Compare side by side

A comparison puts both public records in one view and marks any measure the two are not held to alike, so a blank never reads as a bad score.

Deciding between options? Complete Guide to Assisted Living (2026)

Check availability and pricing at Westminster Canterbury - Richmond

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Trust & methodology

Where this information came from

Each block below is one file we read, the date on that file, and the fields on this page that came from it. The date is when the source published or we retrieved it, not the day we last looked at this listing.

Virginia VDSSas of September 2026
Care types, City, County, License lookup link, License number, License status, Licensed capacity, Licensing state, Name, Phone number, State, Street address, ZIP code
CMS nursing homes (provider info)as of August 2026
Chain identifier, Chain name, CMS Special Focus status, Map location, Medicare certification number
CMS nursing homes (ownership)as of July 2026
Ownership type, Parent organization
CMS enrollmentas of July 2026
NPI
CMS nursing homes (payroll-based journal staffing)as of June 2026
Staffing hours per resident day

Read how we handle every file on the data sources page.