A. L. B. Non Medical Home Care Service LLC
Cost data not yet available
Assisted Living, Nursing Homes, Memory Care · Medicare certified
1600 Westbrook Avenue · Richmond, VA 23227 · Lic. #8034 (VA) · 214 certified beds
LICENSED (3YR) · Verify on official state lookup (opens in a new tab)
NPI 1679541551. Look this up in the CMS NPPES registry (opens in a new tab)
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Westminster Canterbury - Richmond is an assisted living community in Richmond, Virginia. The VA licensing record lists its status as "LICENSED (3YR)". Public records list 214 beds. It is Medicare certified. Ownership records list a nonprofit operator and tie the listing to The Bank of New York Mellon Trust Company. We hold 14 inspection citations for this listing, the most recent dated 30 October 2024. Public enforcement records list no fine or payment denial against it. Reported staffing works out to 4.75 nurse hours per resident per day. Every fact above comes from the public records listed in the sources section on this page. The newest source file we hold for this listing is dated September 2026.
CMS Care Compare · Source data August 2026
Staffing rating
5.0Quality-measure rating
4.0Inspections on record
2
Cited deficiencies
10
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
Not published
Cited deficiencies
Not published
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
Not published
Cited deficiencies
Not published
Staffing rating
5.0Quality-measure rating
4.0Inspections on record
2
Cited deficiencies
10
Staffing rating
5.0Quality-measure rating
4.0Inspections on record
2
Cited deficiencies
10
Records from March 2021 to October 2024.
October 30, 2024 · D
Citation F0842Federal surveyors cited this nursing home on 2024-10-30 under CMS tag F0842 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. The deficiency was recorded as corrected on 2024-12-08. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
October 30, 2024 · D
Citation F0658Federal surveyors cited this nursing home on 2024-10-30 under CMS tag F0658 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure services provided by the nursing facility meet professional standards of quality. The deficiency was recorded as corrected on 2024-12-08. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
June 12, 2024 · D
Citation F0656Federal surveyors cited this nursing home on 2024-06-12 under CMS tag F0656 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. The deficiency was recorded as corrected on 2024-07-27. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
June 12, 2024 · D
Citation F0757Federal surveyors cited this nursing home on 2024-06-12 under CMS tag F0757 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure each resident’s drug regimen must be free from unnecessary drugs. The deficiency was recorded as corrected on 2024-07-27. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
June 12, 2024 · D
Citation F0554Federal surveyors cited this nursing home on 2024-06-12 under CMS tag F0554 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Allow residents to self-administer drugs if determined clinically appropriate. The deficiency was recorded as corrected on 2024-07-27. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
June 12, 2024 · D
Citation F0684Federal surveyors cited this nursing home on 2024-06-12 under CMS tag F0684 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide appropriate treatment and care according to orders, resident’s preferences and goals. The deficiency was recorded as corrected on 2024-07-27. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
May 25, 2023 · D
Citation F0842Federal surveyors cited this nursing home on 2023-05-25 under CMS tag F0842 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. The deficiency was recorded as corrected on 2023-06-30. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
May 25, 2023 · B
Citation F0625Federal surveyors cited this nursing home on 2023-05-25 under CMS tag F0625 (CMS scope/severity B: pattern, no actual harm, potential for minimal harm) for Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. The deficiency was recorded as corrected on 2023-06-30. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
May 25, 2023 · D
Citation F0688Federal surveyors cited this nursing home on 2023-05-25 under CMS tag F0688 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. The deficiency was recorded as corrected on 2023-06-30. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
May 25, 2023 · B
Citation F0582Federal surveyors cited this nursing home on 2023-05-25 under CMS tag F0582 (CMS scope/severity B: pattern, no actual harm, potential for minimal harm) for Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. The deficiency was recorded as corrected on 2023-06-30. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
March 25, 2021 · F
Citation F0625Federal surveyors cited this nursing home on 2021-03-25 under CMS tag F0625 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. The deficiency was recorded as corrected on 2021-05-09. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
March 25, 2021 · F
Citation F0803Federal surveyors cited this nursing home on 2021-03-25 under CMS tag F0803 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. The deficiency was recorded as corrected on 2021-05-09. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
March 25, 2021 · D
Citation F0677Federal surveyors cited this nursing home on 2021-03-25 under CMS tag F0677 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide care and assistance to perform activities of daily living for any resident who is unable. The deficiency was recorded as corrected on 2021-05-09. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
March 25, 2021 · F
Citation F0812Federal surveyors cited this nursing home on 2021-03-25 under CMS tag F0812 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. The deficiency was recorded as corrected on 2021-05-09. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
Total fines on file: $0
Latest: 4.75 nurse staffing hours per resident per day (2026Q1)
Staffing trend (5 periods)
Most recent period is higher than 2025Q4 (+0.17 hrs/resident/day). Figures are CMS-reported nurse staffing hours, not our estimate.
Non profit
Parent organization: The Bank of New York Mellon Trust Company
parent · PAC 8325215486
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Each line is a difference between two readings of a government file. It says what the source reported, not what the provider did.
Sep 2, 2026License status changed
The registry changed this license status from "LICENSED" to "LICENSED (3YR)". That is the registry's own wording, not our judgment.
Reported by Virginia VDSS
Sep 2, 2026License status changed
The registry changed this license status from "LICENSED" to "LICENSED (3YR)". That is the registry's own wording, not our judgment.
Reported by Virginia VDSS
Sep 1, 2026Ownership changed
The source now records ownership as "Non profit".
Reported by CMS nursing homes (ownership)
Sep 1, 2026Ownership changed
The source now records ownership as "Non profit - Corporation".
Reported by CMS nursing homes (provider info)
Aug 6, 2026Ownership changed
The source now records ownership as "Non profit".
Reported by CMS nursing homes (ownership)
Ratings, inspections, and penalties are public records, reproduced in plain English without edits to their substance. View source records · What these measures mean.
Genworth CareScout Cost of Care Survey · 2025
This provider doesn't publish a specific price to us. Below is the typical VA range for the care type(s) it offers. Use it as context, not a quote.
Assisted Living
Median · VA$6,945/moMemory Care
Median · VA$8,681/moNursing Homes
Median · VA$10,250/moOther licensed providers in Richmond, with their own public records.
Cost data not yet available
Cost data not yet available
Cost data not yet available
A comparison puts both public records in one view and marks any measure the two are not held to alike, so a blank never reads as a bad score.
Deciding between options? Complete Guide to Assisted Living (2026)
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