Assisted Living · Richmond, VA
Assisted Living, Nursing Homes, Memory Care · Medicare certified
Westminster-Canterbury Corporation
Also known as Westminster Canterbury - Richmond
1600 Westbrook Avenue · Richmond, VA 23227 · Lic. #8034 (VA) · 214 certified beds
License status: Licensed (2yr) · Verify with the state (opens in a new tab)
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About Westminster-Canterbury Corporation
Westminster-Canterbury Corporation is an assisted living community in Richmond, Virginia. Its capacity is 214 beds, above the Henrico County median of 60 for assisted living communities. The VA licensing record lists its status as "LICENSED (2YR)". It is run by a nonprofit operator and is part of The Bank of New York Mellon Trust Company. It is Medicare certified. Its public inspection record shows 14 citations, the most recent on October 30, 2024. Enforcement records show no fine or payment denial against it. Nurse staffing averages 4.58 hours per resident per day. It is one of 51 assisted living communities listed in Richmond. Complaints about assisted living communities in Virginia go to the Virginia Department of Social Services at 1-800-543-7545. Its public records were last updated in November 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
5.0Staffing
5.0Quality measures
5.0CMS Care Compare (nursing home rating), October 2026.
Inspection history (14)
Records from March 2021 to October 2024.
October 30, 2024
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 8, 2024.
October 30, 2024
Tag F0658Ensure services provided by the nursing facility meet professional standards of quality.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 8, 2024.
June 12, 2024
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 27, 2024.
June 12, 2024
Tag F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 27, 2024.
June 12, 2024
Tag F0554Allow residents to self-administer drugs if determined clinically appropriate.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 27, 2024.
June 12, 2024
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 27, 2024.
May 25, 2023
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 30, 2023.
May 25, 2023
Tag F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected June 30, 2023.
May 25, 2023
Tag F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 30, 2023.
May 25, 2023
Tag F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected June 30, 2023.
March 25, 2021
Tag F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected May 9, 2021.
March 25, 2021
Tag F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected May 9, 2021.
March 25, 2021
Tag F0677Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 9, 2021.
March 25, 2021
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected May 9, 2021.
Penalties
CMS lists no fines or payment denials for this nursing home in the last three years.
Staffing
4.58 nurse hours per resident per day in Q2 2026, about the same as in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
Non profit
- Parent company: The Bank of New York Mellon Trust Company
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Virginia.
Nearby alternatives
Other licensed providers in Richmond.
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Deciding between options? Complete Guide to Assisted Living (2026)
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