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Nursing Homes · Medicare certified

Waterside Health & Rehab Center

249 South Newtown Rd · Norfolk, VA 23502 · 197 certified beds

(757) 892-5500

NPI 1558824227 (opens in a new tab)

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About Waterside Health & Rehab Center

Waterside Health & Rehab Center is a nursing home in Norfolk, Virginia. Its capacity is 197 beds, above the Norfolk City County median of 180 for nursing homes. It is run by a for-profit operator and is part of Saber Healthcare Group. It is Medicare certified. Its public inspection record shows 52 citations, the most recent on November 29, 2023. CMS also lists 1 fine or payment denial against it. Nurse staffing averages 4.22 hours per resident per day. It is one of 8 nursing homes listed in Norfolk. Its public records were last updated in October 2026.

Public record

CMS Care Compare, updated October 2026

Certification

Medicare-certified.

Ratings

Overall

3.0

Staffing

3.0

Quality measures

2.0

CMS Care Compare, October 2026.

Inspection history (52)

Records from June 2018 to November 2023.

  • November 29, 2023

    Tag F0689

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G: isolated, actual harm. Corrected November 28, 2023.

  • June 23, 2023

    Tag F0641

    Ensure each resident receives an accurate assessment.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 13, 2023.

  • June 23, 2023

    Tag F0622

    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 13, 2023.

  • June 23, 2023

    Tag F0623

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 13, 2023.

  • June 23, 2023

    Tag F0656

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 13, 2023.

  • June 23, 2023

    Tag F0602

    Protect each resident from the wrongful use of the resident's belongings or money.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected July 13, 2023.

  • June 23, 2023

    Tag F0584

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected July 13, 2023.

  • June 23, 2023

    Tag F0636

    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 13, 2023.

  • June 23, 2023

    Tag F0657

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 13, 2023.

  • June 23, 2023

    Tag F0690

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 13, 2023.

  • June 23, 2023

    Tag F0925

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 13, 2023.

  • June 23, 2023

    Tag F0625

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 13, 2023.

  • June 23, 2023

    Tag F0700

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 13, 2023.

  • December 12, 2019

    Tag F0609

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 7, 2020.

  • December 12, 2019

    Tag F0686

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 7, 2020.

  • December 12, 2019

    Tag F0656

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 7, 2020.

  • December 12, 2019

    Tag F0623

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 6, 2019.

  • December 12, 2019

    Tag F0583

    Keep residents' personal and medical records private and confidential.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 7, 2020.

  • December 12, 2019

    Tag F0677

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 7, 2020.

  • December 12, 2019

    Tag F0842

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 7, 2020.

See the source data on data.cms.gov (opens in a new tab)

Penalties (1)

Total fines: $8,375

  • November 29, 2023 · Fine

    CMS recorded a civil money penalty of $8,375 against this nursing home on November 29, 2023.

See the source data on data.cms.gov (opens in a new tab)

Staffing

4.22 nurse hours per resident per day in Q2 2026, up from 3.96 in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

For profit

Part of Saber Healthcare Group, a chain of 126 nursing homes.

Average CMS star ratings across the chain: 3.0 overall, 2.7 for health inspections, 2.2 for staffing, 4.3 for quality measures.

Typical cost

CareScout Cost of Care Survey, 2025

This provider's prices aren't public. Here is what the same care typically costs in Virginia.

Nursing Homes

Virginia median$10,250/mo

Nearby alternatives

Other licensed providers in Norfolk.

Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care

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Waterside Health & Rehab Center in Norfolk, VA · ElderCareCosts