Nursing Homes · Medicare certified
Waterside Health & Rehab Center
249 South Newtown Rd · Norfolk, VA 23502 · 197 certified beds
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About Waterside Health & Rehab Center
Waterside Health & Rehab Center is a nursing home in Norfolk, Virginia. Its capacity is 197 beds, above the Norfolk City County median of 180 for nursing homes. It is run by a for-profit operator and is part of Saber Healthcare Group. It is Medicare certified. Its public inspection record shows 52 citations, the most recent on November 29, 2023. CMS also lists 1 fine or payment denial against it. Nurse staffing averages 4.22 hours per resident per day. It is one of 8 nursing homes listed in Norfolk. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
3.0Staffing
3.0Quality measures
2.0CMS Care Compare, October 2026.
Inspection history (52)
Records from June 2018 to November 2023.
November 29, 2023
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G: isolated, actual harm. Corrected November 28, 2023.
June 23, 2023
Tag F0641Ensure each resident receives an accurate assessment.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 13, 2023.
June 23, 2023
Tag F0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 13, 2023.
June 23, 2023
Tag F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 13, 2023.
June 23, 2023
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 13, 2023.
June 23, 2023
Tag F0602Protect each resident from the wrongful use of the resident's belongings or money.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected July 13, 2023.
June 23, 2023
Tag F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected July 13, 2023.
June 23, 2023
Tag F0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 13, 2023.
June 23, 2023
Tag F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 13, 2023.
June 23, 2023
Tag F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 13, 2023.
June 23, 2023
Tag F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 13, 2023.
June 23, 2023
Tag F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 13, 2023.
June 23, 2023
Tag F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 13, 2023.
December 12, 2019
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 7, 2020.
December 12, 2019
Tag F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 7, 2020.
December 12, 2019
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 7, 2020.
December 12, 2019
Tag F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 6, 2019.
December 12, 2019
Tag F0583Keep residents' personal and medical records private and confidential.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 7, 2020.
December 12, 2019
Tag F0677Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 7, 2020.
December 12, 2019
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 7, 2020.
Penalties (1)
Total fines: $8,375
November 29, 2023 · Fine
CMS recorded a civil money penalty of $8,375 against this nursing home on November 29, 2023.
Staffing
4.22 nurse hours per resident per day in Q2 2026, up from 3.96 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Saber Healthcare Group, a chain of 126 nursing homes.
Average CMS star ratings across the chain: 3.0 overall, 2.7 for health inspections, 2.2 for staffing, 4.3 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Virginia.
Nearby alternatives
Other licensed providers in Norfolk.
Ghent Health and Rehabilitation
Harbor's Edge
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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