Nursing Homes · Jacksonville, FL
Nursing Homes · Medicare certified
Vivo Healthcare Normandy
8495 Normandy BLVD · Jacksonville, FL 32221 · 120 certified beds
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About Vivo Healthcare Normandy
Vivo Healthcare Normandy is a nursing home in Jacksonville, Florida. Its capacity is 120 beds, the same as the Duval County median for nursing homes. It is run by a for-profit operator and is part of Vivo Healthcare. It is Medicare certified. Its public inspection record shows 14 citations, the most recent on December 18, 2025. Enforcement records show no fine or payment denial against it. Nurse staffing averages 3.49 hours per resident per day. It is one of 33 nursing homes listed in Jacksonville. Residents and families can raise concerns with the Florida Long-Term Care Ombudsman Program at 1-888-831-0404. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
4.0Staffing
2.0Quality measures
5.0CMS Care Compare, October 2026.
Inspection history (14)
Records from February 2022 to December 2025.
December 18, 2025
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected January 30, 2026.
December 18, 2025
Tag F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 30, 2026.
December 18, 2025
Tag F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected January 30, 2026.
December 18, 2025
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 30, 2026.
December 18, 2025
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 30, 2026.
December 18, 2025
Tag F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 30, 2026.
December 18, 2025
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 30, 2026.
December 18, 2025
Tag F0677Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 30, 2026.
February 3, 2022
Tag F0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 7, 2022.
February 3, 2022
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected March 11, 2022.
February 3, 2022
Tag F0677Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 7, 2022.
February 3, 2022
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 7, 2022.
February 3, 2022
Tag F0695Provide safe and appropriate respiratory care for a resident when needed.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 7, 2022.
February 3, 2022
Tag F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 11, 2022.
Penalties
CMS lists no fines or payment denials for this nursing home in the last three years.
Staffing
3.49 nurse hours per resident per day in Q2 2026, up from 3.33 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Vivo Healthcare, a chain of 12 nursing homes.
Average CMS star ratings across the chain: 2.4 overall, 1.9 for health inspections, 2.6 for staffing, 4.3 for quality measures.
- Parent company: Vivo Healthcare Consulting LLC
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Florida.
Nearby alternatives
Other licensed providers in Jacksonville.
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