Nursing Homes · Medicare certified
Touchpoints at Manchester
333 Bidwell St · Manchester, CT 06040 · 127 certified beds
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About Touchpoints at Manchester
Touchpoints at Manchester is a nursing home in Manchester, Connecticut. Its capacity is 127 beds, above the Capitol County median of 120 for nursing homes. It is run by a for-profit operator and is part of Icare Health Network. It is Medicare certified. Its public inspection record shows 29 citations, the most recent on September 2, 2025. Enforcement records show no fine or payment denial against it. Nurse staffing averages 2.96 hours per resident per day. It is one of 3 nursing homes listed in Manchester. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
5.0Staffing
2.0Quality measures
5.0CMS Care Compare, October 2026.
Inspection history (29)
Records from June 2021 to September 2025.
July 25, 2023
Tag F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 5, 2023.
July 25, 2023
Tag F0880Provide and implement an infection prevention and control program.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 5, 2023.
July 25, 2023
Tag F0730Observe each nurse aide's job performance and give regular training.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 5, 2023.
July 25, 2023
Tag F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 5, 2023.
July 25, 2023
Tag F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 5, 2023.
June 30, 2021
Tag F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 11, 2021.
June 30, 2021
Tag F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 11, 2021.
June 30, 2021
Tag F0554Allow residents to self-administer drugs if determined clinically appropriate.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 11, 2021.
June 30, 2021
Tag F0695Provide safe and appropriate respiratory care for a resident when needed.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 11, 2021.
Penalties
CMS lists no fines or payment denials for this nursing home in the last three years.
Staffing
2.96 nurse hours per resident per day in Q2 2026, about the same as in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Icare Health Network, a chain of 12 nursing homes.
Average CMS star ratings across the chain: 3.1 overall, 2.8 for health inspections, 2.9 for staffing, 4.2 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Connecticut.
Nearby alternatives
Other licensed providers in Manchester.
Westside Care Center
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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