Assisted Living · Portland, OR
Assisted Living, Memory Care
Touchmark in the West Hills
840 SW Touchmark Way · Portland, OR 97225 · Lic. #50R461 (OR) · 155 beds
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About Touchmark in the West Hills
Touchmark in the West Hills is an assisted living community in Portland, Oregon. Its capacity is 155 beds, above the Washington County median of 65 for assisted living communities. The OR licensing record lists its status as "Active". Its public inspection record shows 43 citations, the most recent on February 1, 2026. It is one of 83 assisted living communities listed in Portland. Complaints about assisted living communities in Oregon go to the Oregon Department of Human Services at 844-503-4773. Its public records were last updated in September 2026.
Public record
State licensing agency, updated November 2026
Inspection history (43)
Records from April 2019 to February 2026.
February 1, 2026 · Licensing Violation
Citation 00455443-AP-407578Oregon Department of Human Services recorded a licensing violation on February 1, 2026 under report 00455443-AP-407578 for Failed to provide safe environment.
January 16, 2026 · Licensing Violation
Citation 00452290-AP-404294Oregon Department of Human Services recorded a licensing violation on January 16, 2026 under report 00452290-AP-404294 for Failed to protect resident from financial exploitation.
July 5, 2025 · Licensing Violation
Citation 00412481-AP-363676Oregon Department of Human Services recorded a licensing violation on July 5, 2025 under report 00412481-AP-363676 for Failed to protect resident from financial exploitation.
February 13, 2025 · VISIT-DEFICIENCY
Citation VISIT-RL002683Oregon Department of Human Services conducted a re-licensure on February 13, 2025. Deficiencies cited on this visit: 7.
November 7, 2024 · Licensing Violation
Citation 00365262-AP-315540Oregon Department of Human Services recorded a licensing violation on November 7, 2024 under report 00365262-AP-315540 for Failed to protect resident from verbal abuse.
October 22, 2024 · VISIT-DEFICIENCY
Citation VISIT-KIT000935Oregon Department of Human Services conducted a kitchen on October 22, 2024. Deficiencies cited on this visit: 2.
October 18, 2023 · VISIT-DEFICIENCY
Citation VISIT-ECYBOregon Department of Human Services conducted a licensure complaint on October 18, 2023. Deficiencies cited on this visit: 3.
October 6, 2023 · Licensing Violation
Citation 00289972-AP-243975Oregon Department of Human Services recorded a licensing violation on October 6, 2023 under report 00289972-AP-243975 for Failed to provide safe environment.
August 29, 2023 · VISIT-DEFICIENCY
Citation VISIT-DEFIOregon Department of Human Services conducted a state licensure on August 29, 2023. Deficiencies cited on this visit: 2.
March 1, 2023 · Abuse: Neglect
Citation 00249418-AP-205211Oregon Department of Human Services recorded a abuse: neglect on March 1, 2023 under report 00249418-AP-205211 for Failed to properly plan care.
January 31, 2023 · Licensing Violation
Citation OR0004214400Oregon Department of Human Services recorded a licensing violation on January 31, 2023 under report OR0004214400 for Failed to provide a safe medication administration system.
December 1, 2022 · Licensing Violation
Citation CALMS - 00035559Oregon Department of Human Services recorded a licensing violation on December 1, 2022 under report CALMS - 00035559 for Failed to submit timely or adequate staffing documentation.
October 3, 2022 · Abuse: Neglect
Citation 00224573-AP-183087Oregon Department of Human Services recorded a abuse: neglect on October 3, 2022 under report 00224573-AP-183087 for Failed to properly plan care.
September 24, 2022 · Abuse: Neglect
Citation 00223915-AP-182509Oregon Department of Human Services recorded a abuse: neglect on September 24, 2022 under report 00223915-AP-182509 for Failed to provide a safe medication administration system.
September 23, 2022 · Abuse: Neglect
Citation 00223917-AP-182511Oregon Department of Human Services recorded a abuse: neglect on September 23, 2022 under report 00223917-AP-182511 for Failed to provide a safe medication administration system.
June 28, 2022 · Abuse: Neglect
Citation 00207732-AP-167765Oregon Department of Human Services recorded a abuse: neglect on June 28, 2022 under report 00207732-AP-167765 for Failed to intervene when resident's condition changed.
June 19, 2022 · Abuse: Neglect
Citation 00206110-AP-166325Oregon Department of Human Services recorded a abuse: neglect on June 19, 2022 under report 00206110-AP-166325 for Failed to provide safe environment.
May 15, 2022 · Abuse: Neglect
Citation 00200215-AP-160998Oregon Department of Human Services recorded a abuse: neglect on May 15, 2022 under report 00200215-AP-160998 for Failed to provide service.
May 15, 2022 · Abuse: Neglect
Citation 00200009-AP-160855Oregon Department of Human Services recorded a abuse: neglect on May 15, 2022 under report 00200009-AP-160855 for Failed to provide safe environment.
May 9, 2022 · VISIT-DEFICIENCY
Citation VISIT-9QSDOregon Department of Human Services conducted a validation on May 9, 2022. Deficiencies cited on this visit: 29.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Oregon.
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