The Willows at East Lansing

Certification

Medicare-certified.

Ratings

Inspection history (30)

Records from September 2023 to March 2026.

• March 20, 2026

  Tag F0684

  Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 31, 2026.

• March 20, 2026

  Tag F0842

  Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 31, 2026.

• January 8, 2026

  Tag F0645

  PASARR screening for Mental disorders or Intellectual Disabilities.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 28, 2026.

• January 8, 2026

  Tag F0578

  Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 28, 2026.

• January 8, 2026

  Tag F0644

  Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 28, 2026.

• January 8, 2026

  Tag F0812

  Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected January 28, 2026.

• January 8, 2026

  Tag F0656

  Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 28, 2026.

• January 8, 2026

  Tag F0657

  Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 28, 2026.

• January 8, 2026

  Tag F0585

  Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected January 28, 2026.

• October 17, 2024

  Tag F0656

  Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 13, 2024.

• October 17, 2024

  Tag F0758

  Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is l….

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 11, 2024.

• October 17, 2024

  Tag F0625

  Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

  Severity B: pattern, no actual harm, potential for minimal harm. Corrected November 11, 2024.

• October 17, 2024

  Tag F0740

  Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 11, 2024.

• October 17, 2024

  Tag F0887

  Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 11, 2024.

• October 17, 2024

  Tag F0679

  Provide activities to meet all resident's needs.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 13, 2024.

• October 17, 2024

  Tag F0623

  Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

  Severity B: pattern, no actual harm, potential for minimal harm. Corrected November 11, 2024.

• October 17, 2024

  Tag F0657

  Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 11, 2024.

• July 5, 2024

  Tag F0684

  Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 22, 2024.

• July 5, 2024

  Tag F0689

  Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 22, 2024.

• September 20, 2023

  Tag F0758

  Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is l….

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 31, 2023.

Penalties

CMS lists no fines or payment denials for this nursing home in the last three years.

Staffing

4.14 nurse hours per resident per day in Q2 2026, up from 3.82 in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

• Parent company: Trilogy Opco LLCListed in CMS ownership disclosures as a private equity firm.