Nursing Homes · Los Altos, CA
Nursing Homes · Medicare certified
The Terraces at Los Altos Health Facility
373 Pine Lane · Los Altos, CA 94022 · 30 certified beds
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About The Terraces at Los Altos Health Facility
The Terraces at Los Altos Health Facility is a nursing home in Los Altos, California. Its capacity is 30 beds, below the Santa Clara County median of 99 for nursing homes. It is run by a nonprofit operator and is part of Humangood. It is Medicare certified. Its public inspection record shows 38 citations, the most recent on August 1, 2025. Enforcement records show no fine or payment denial against it. Nurse staffing averages 5.59 hours per resident per day. It is one of 2 nursing homes listed in Los Altos. Residents and families can raise concerns with the Office of the State Long-Term Care Ombudsman at 1-800-231-4024. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
4.0Staffing
5.0Quality measures
4.0CMS Care Compare, October 2026.
Inspection history (38)
Records from March 2023 to August 2025.
August 1, 2025
Tag F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 31, 2025.
August 1, 2025
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 31, 2025.
August 1, 2025
Tag F0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 31, 2025.
August 1, 2025
Tag F0759Ensure medication error rates are not 5 percent or greater.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 31, 2025.
August 1, 2025
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 31, 2025.
August 1, 2025
Tag F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 31, 2025.
August 1, 2025
Tag F0880Provide and implement an infection prevention and control program.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 31, 2025.
August 1, 2025
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected August 31, 2025.
August 1, 2025
Tag F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 31, 2025.
August 1, 2025
Tag F0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 31, 2025.
August 1, 2025
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 31, 2025.
November 20, 2024
Tag F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 11, 2024.
September 25, 2024
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 18, 2024.
May 21, 2024
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 20, 2024.
April 9, 2024
Tag F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected April 29, 2024.
April 9, 2024
Tag F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 3, 2024.
April 9, 2024
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 8, 2024.
April 9, 2024
Tag F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 30, 2024.
April 9, 2024
Tag F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is l….
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 30, 2024.
April 9, 2024
Tag F0880Provide and implement an infection prevention and control program.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 30, 2024.
Penalties
CMS lists no fines or payment denials for this nursing home in the last three years.
Staffing
5.59 nurse hours per resident per day in Q2 2026, up from 5.15 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
Non profit
Part of Humangood, a chain of 17 nursing homes.
Average CMS star ratings across the chain: 4.5 overall, 3.6 for health inspections, 4.9 for staffing, 4.2 for quality measures.
- Parent company: Humangood Socal
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in California.
Nearby alternatives
Other licensed providers in Los Altos.
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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