Americaring Hands, LLC
Cost data not yet available
Assisted Living, Memory Care
920 Stockton Drive · Allen, TX 75013 · Lic. #307824 (TX) · 113 certified beds
LICENSED · Verify on official state lookup (opens in a new tab)
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The Heritage at Twin Creeks is an assisted living community in Allen, Texas. Public records list 113 beds. The TX licensing record lists its status as "LICENSED". We hold 24 inspection citations for this listing, the most recent dated 26 October 2024. CMS also lists 1 fine or payment denial action against it. Every fact above comes from the public records listed in the sources section on this page. The newest source file we hold for this listing is dated August 2026.
State licensing agency · Source data August 2026
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
25
Cited deficiencies
25
Records from July 2022 to October 2024.
October 26, 2024 · Health Visit
Citation TXV-HLT-20241026-841a5ef53dTexas Health and Human Services cited this facility following an inspection completed on 2024-10-26. The state's finding, as published: "The facility failed to follow its internal policies regarding the prevention, detection, and reporting of abuse, neglect, or exploitation." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
October 26, 2024 · Health Visit
Citation TXV-HLT-20241026-a2669d85d2Texas Health and Human Services cited this facility following an inspection completed on 2024-10-26. The state's finding, as published: "The facility's plan failed to document the contact information for the EMC for the area." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
October 26, 2024 · Health Visit
Citation TXV-HLT-20241026-284835ababTexas Health and Human Services cited this facility following an inspection completed on 2024-10-26. The state's finding, as published: "The facility failed to conduct criminal history checks of employees and applicants." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
October 26, 2024 · Health Visit
Citation TXV-HLT-20241026-8313ac8eb1Texas Health and Human Services cited this facility following an inspection completed on 2024-10-26. The state's finding, as published: "The facility failed to ensure each resident was treated with respect and dignity, and accorded the right to make his/her own choices about care, etc." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
October 26, 2024 · Health Visit
Citation TXV-HLT-20241026-3e4963ab5eTexas Health and Human Services cited this facility following an inspection completed on 2024-10-26. The state's finding, as published: "The facility failed to search the employee misconduct registry and nurse aide registry before hiring to determine if the individual is unemployable." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
October 26, 2024 · Health Visit
Citation TXV-HLT-20241026-f2402fc464Texas Health and Human Services cited this facility following an inspection completed on 2024-10-26. The state's finding, as published: "The facility failed to ensure each resident was free from abuse, neglect, and exploitation." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
October 26, 2024 · Health Visit
Citation TXV-HLT-20241026-786e22c248Texas Health and Human Services cited this facility following an inspection completed on 2024-10-26. The state's finding, as published: "The facility failed to employ a qualified activity director for a minimum of 20 hours weekly." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
October 26, 2024 · Health Visit
Citation TXV-HLT-20241026-df8e82c71aTexas Health and Human Services cited this facility following an inspection completed on 2024-10-26. The state's finding, as published: "The facility failed to ensure that all employees providing services were screened for tuberculosis within two weeks of employment and annually." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
October 26, 2024 · Health Visit
Citation TXV-HLT-20241026-2280234b4aTexas Health and Human Services cited this facility following an inspection completed on 2024-10-26. The state's finding, as published: "The facility's emergency preparedness and response plan failed to address the eight core functions of emergency management." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
October 26, 2024 · Health Visit
Citation TXV-HLT-20241026-c3e41d5993Texas Health and Human Services cited this facility following an inspection completed on 2024-10-26. The state's finding, as published: "The facility failed to document that staff were competent and trained prior to assuming their responsibilities." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
October 26, 2024 · Health Visit
Citation TXV-HLT-20241026-7714d8d2a0Texas Health and Human Services cited this facility following an inspection completed on 2024-10-26. The state's finding, as published: "The facility failed to prepare and serve food in the manner required to prevent cross- contamination." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
October 26, 2024 · Health Visit
Citation TXV-HLT-20241026-0067da7276Texas Health and Human Services cited this facility following an inspection completed on 2024-10-26. The state's finding, as published: "The facility failed to conduct and document a risk assessment for potential emergencies or disasters." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
October 26, 2024 · Health Visit
Citation TXV-HLT-20241026-575cde3885Texas Health and Human Services cited this facility following an inspection completed on 2024-10-26. The state's finding, as published: "The facility failed to ensure that all staff members received four hours of dementia-specific orientation prior to assuming any job responsibilities." The citation came from a health inspection, which reviews resident care, medication, staffing and facility operations. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
July 7, 2022 · Life Safety Code
Citation TXV-LSC-20220707-0b01988918Texas Health and Human Services cited this facility following an inspection completed on 2022-07-07. The state's finding, as published: "The facility failed to obtain an inspection by the fire marshal every year and to keep documentation showing the outcome of the last inspection." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
July 7, 2022 · Life Safety Code
Citation TXV-LSC-20220707-f77b9dc98eTexas Health and Human Services cited this facility following an inspection completed on 2022-07-07. The state's finding, as published: "The facility failed to document any reviews and updates made to the plan." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
July 7, 2022 · Life Safety Code
Citation TXV-LSC-20220707-76956b310dTexas Health and Human Services cited this facility following an inspection completed on 2022-07-07. The state's finding, as published: "The facility failed to conduct required fire drills and document fire drills on the required form." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
July 7, 2022 · Life Safety Code
Citation TXV-LSC-20220707-d7ac18a3beTexas Health and Human Services cited this facility following an inspection completed on 2022-07-07. The state's finding, as published: "The facility failed to provide required exit signs." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
July 7, 2022 · Life Safety Code
Citation TXV-LSC-20220707-2329da6951Texas Health and Human Services cited this facility following an inspection completed on 2022-07-07. The state's finding, as published: "The facility failed to provide smoke compartmentation where required." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
July 7, 2022 · Life Safety Code
Citation TXV-LSC-20220707-4dcf947258Texas Health and Human Services cited this facility following an inspection completed on 2022-07-07. The state's finding, as published: "The facility failed to ensure doors in the facility met the referenced codes and standards." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
July 7, 2022 · Life Safety Code
Citation TXV-LSC-20220707-c0b4b3b8c3Texas Health and Human Services cited this facility following an inspection completed on 2022-07-07. The state's finding, as published: "The facility failed to provide required emergency lighting." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).
June 12, 2026 · Fine
Citation FINE-TX-EVT-0000497592Texas Health and Human Services assessed an administrative penalty of $2,250 against this facility on 2026-06-12. The state cited Texas Administrative Code 553.261(b)(1)(A). The state's finding, as published: "The facility failed to make arrangements for emergency care or transfer to an appropriate place for treatment." Source: Texas HHSC long-term care provider search (as of 2026-08-07).
Staffing hours are published for nursing homes and for no other kind of provider. Federal law requires Medicare- and Medicaid-certified nursing homes to file payroll-based nurse hours with CMS every quarter, and no agency collects the same return from assisted living communities.
Ownership information not yet on file.
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Each line is a difference between two readings of a government file. It says what the source reported, not what the provider did.
Jul 23, 2026First appeared in our data
This listing first appeared in the government file we read. That is usually when it entered the file, not the day it opened.
Reported by Texas HHSC
Ratings, inspections, and penalties are public records, reproduced in plain English without edits to their substance. View source records · What these measures mean.
Genworth CareScout Cost of Care Survey · 2025
This provider doesn't publish a specific price to us. Below is the typical TX range for the care type(s) it offers. Use it as context, not a quote.
Assisted Living
Median · TX$5,666/moMemory Care
Median · TX$7,083/moOther licensed providers in Allen, with their own public records.
Cost data not yet available
Cost data not yet available
Cost data not yet available
A comparison puts both public records in one view and marks any measure the two are not held to alike, so a blank never reads as a bad score.
Deciding between options? Complete Guide to Assisted Living (2026)
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Each block below is one file we read, the date on that file, and the fields on this page that came from it. The date is when the source published or we retrieved it, not the day we last looked at this listing.
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