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Nursing Homes · Medicare certified

The Heights of North Houston

303 Hollow Tree Lane · Houston, TX 77090 · 131 certified beds

(832) 705-8700

NPI 1871032292 (opens in a new tab)

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About The Heights of North Houston

The Heights of North Houston is a nursing home in Houston, Texas. Its capacity is 131 beds, above the Harris County median of 124 for nursing homes. It is run by a nonprofit operator and is part of Touchstone Communities. It is Medicare certified. Its public inspection record shows 25 citations, the most recent on May 19, 2026. CMS also lists 3 fines or payment denials against it. Nurse staffing averages 3.48 hours per resident per day. It is one of 62 nursing homes listed in Houston. Residents and families can raise concerns with the Texas Long-Term Care Ombudsman Program at 1-800-252-2412. Its public records were last updated in October 2026.

Public record

CMS Care Compare, updated October 2026

Certification

Medicare-certified.

Ratings

Overall

2.0

Staffing

1.0

Quality measures

5.0

CMS Care Compare, October 2026.

Inspection history (25)

Records from December 2022 to May 2026.

  • May 19, 2026

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 20, 2026.

  • March 31, 2026

    Tag F0697

    Provide safe, appropriate pain management for a resident who requires such services.

    Severity J: isolated, immediate jeopardy. Corrected May 19, 2026.

  • March 31, 2026

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 20, 2026.

  • March 31, 2026

    Tag F0755

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected May 19, 2026.

  • June 27, 2025

    Tag F0755

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected July 25, 2025.

  • May 8, 2025

    Tag F0812

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected June 1, 2025.

  • May 8, 2025

    Tag F0925

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 1, 2025.

  • May 8, 2025

    Tag F0761

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 1, 2025.

  • May 8, 2025

    Tag F0584

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 1, 2025.

  • May 8, 2025

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected July 1, 2025.

  • March 1, 2024

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 8, 2024.

  • March 1, 2024

    Tag F0755

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 1, 2024.

  • March 1, 2024

    Tag F0690

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected March 8, 2024.

  • March 1, 2024

    Tag F0759

    Ensure medication error rates are not 5 percent or greater.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected March 1, 2024.

  • March 1, 2024

    Tag F0689

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J: isolated, immediate jeopardy. Corrected May 24, 2023.

  • March 1, 2024

    Tag F0644

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 1, 2024.

  • December 30, 2022

    Tag F0677

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 3, 2023.

  • December 30, 2022

    Tag F0814

    Dispose of garbage and refuse properly.

    Severity C: widespread, no actual harm, potential for minimal harm. Corrected February 3, 2023.

  • December 30, 2022

    Tag F0759

    Ensure medication error rates are not 5 percent or greater.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 3, 2023.

  • December 30, 2022

    Tag F0755

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 3, 2023.

See the source data on data.cms.gov (opens in a new tab)

Penalties (3)

Total fines: $31,541

  • March 31, 2026 · Fine

    CMS recorded a civil money penalty of $23,520 against this nursing home on March 31, 2026.

  • March 31, 2026 · Payment Denial

    CMS recorded a Medicare/Medicaid payment denial for new admissions starting May 2, 2026, lasting 18 days (triggered by inspection on March 31, 2026).

  • March 1, 2024 · Fine

    CMS recorded a civil money penalty of $8,021 against this nursing home on March 1, 2024.

See the source data on data.cms.gov (opens in a new tab)

Staffing

3.48 nurse hours per resident per day in Q2 2026, up from 3.33 in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

Non profit

Part of Touchstone Communities, a chain of 25 nursing homes.

Average CMS star ratings across the chain: 2.8 overall, 2.9 for health inspections, 1.5 for staffing, 4.2 for quality measures.

Typical cost

CareScout Cost of Care Survey, 2025

This provider's prices aren't public. Here is what the same care typically costs in Texas.

Nursing Homes

Texas median$5,627/mo

Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care

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The Heights of North Houston in Houston, TX · ElderCareCosts