Nursing Homes · Medicare certified
The Heights of North Houston
303 Hollow Tree Lane · Houston, TX 77090 · 131 certified beds
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About The Heights of North Houston
The Heights of North Houston is a nursing home in Houston, Texas. Its capacity is 131 beds, above the Harris County median of 124 for nursing homes. It is run by a nonprofit operator and is part of Touchstone Communities. It is Medicare certified. Its public inspection record shows 25 citations, the most recent on May 19, 2026. CMS also lists 3 fines or payment denials against it. Nurse staffing averages 3.48 hours per resident per day. It is one of 62 nursing homes listed in Houston. Residents and families can raise concerns with the Texas Long-Term Care Ombudsman Program at 1-800-252-2412. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
2.0Staffing
1.0Quality measures
5.0CMS Care Compare, October 2026.
Inspection history (25)
Records from December 2022 to May 2026.
May 19, 2026
Tag F0880Provide and implement an infection prevention and control program.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 20, 2026.
March 31, 2026
Tag F0697Provide safe, appropriate pain management for a resident who requires such services.
Severity J: isolated, immediate jeopardy. Corrected May 19, 2026.
March 31, 2026
Tag F0880Provide and implement an infection prevention and control program.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 20, 2026.
March 31, 2026
Tag F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected May 19, 2026.
June 27, 2025
Tag F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected July 25, 2025.
May 8, 2025
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected June 1, 2025.
May 8, 2025
Tag F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 1, 2025.
May 8, 2025
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 1, 2025.
May 8, 2025
Tag F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 1, 2025.
May 8, 2025
Tag F0880Provide and implement an infection prevention and control program.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected July 1, 2025.
March 1, 2024
Tag F0880Provide and implement an infection prevention and control program.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 8, 2024.
March 1, 2024
Tag F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 1, 2024.
March 1, 2024
Tag F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected March 8, 2024.
March 1, 2024
Tag F0759Ensure medication error rates are not 5 percent or greater.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected March 1, 2024.
March 1, 2024
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J: isolated, immediate jeopardy. Corrected May 24, 2023.
March 1, 2024
Tag F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 1, 2024.
December 30, 2022
Tag F0677Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 3, 2023.
December 30, 2022
Tag F0814Dispose of garbage and refuse properly.
Severity C: widespread, no actual harm, potential for minimal harm. Corrected February 3, 2023.
December 30, 2022
Tag F0759Ensure medication error rates are not 5 percent or greater.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 3, 2023.
December 30, 2022
Tag F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 3, 2023.
Penalties (3)
Total fines: $31,541
March 31, 2026 · Fine
CMS recorded a civil money penalty of $23,520 against this nursing home on March 31, 2026.
March 31, 2026 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting May 2, 2026, lasting 18 days (triggered by inspection on March 31, 2026).
March 1, 2024 · Fine
CMS recorded a civil money penalty of $8,021 against this nursing home on March 1, 2024.
Staffing
3.48 nurse hours per resident per day in Q2 2026, up from 3.33 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
Non profit
Part of Touchstone Communities, a chain of 25 nursing homes.
Average CMS star ratings across the chain: 2.8 overall, 2.9 for health inspections, 1.5 for staffing, 4.2 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Texas.
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