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SOURCE DATA SEP 2026

Assisted Living, Nursing Homes · Medicare certified

The Healthcare Resort of Plano

3325 W Plano PKWY · Plano, TX 75075 · Lic. #144949 (TX) · 30 certified beds

(972) 596-1260

LICENSED · Verify on official state lookup (opens in a new tab)

NPI 1699162644. Look this up in the CMS NPPES registry (opens in a new tab)

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About The Healthcare Resort of Plano

The Healthcare Resort of Plano is an assisted living community in Plano, Texas. Its reported capacity is 30 beds. The TX licensing record reads "LICENSED" for this listing. It is recorded as a for-profit operator, part of The Ensign Group. Federal records list it as Medicare certified. Our copy of the inspection record holds 30 citations, the newest dated 2 December 2025. Federal enforcement records add 3 fine or payment denial actions. Staffing reports put it at 3.82 nurse hours per resident per day. Every fact above comes from the public records listed in the sources section on this page. The newest source file we hold for this listing is dated September 2026.

Public record

CMS Care Compare · Source data August 2026

Certification

  • Medicare-certified (CMS Certification Number on file)

Ratings

3.0(CMS Care Compare (nursing home rating))Source: CMS Care Compare · Updated 2026-07-01.GOV

Staffing rating

2.0

Quality-measure rating

3.0

Inspections on record

2

Cited deficiencies

17

Not yet ratedSource: CMS Care Compare · Updated 2026Q1.GOV

Staffing rating

Not published

Quality-measure rating

Not published

Inspections on record

Not published

Cited deficiencies

Not published

Not yet ratedSource: CMS Care Compare · Updated 2025Q4.GOV

Staffing rating

Not published

Quality-measure rating

Not published

Inspections on record

Not published

Cited deficiencies

Not published

3.0(CMS Care Compare (nursing home rating))Source: CMS Care Compare · Updated 2026-06-01.GOV

Staffing rating

3.0

Quality-measure rating

3.0

Inspections on record

2

Cited deficiencies

17

Not yet ratedSource: State licensing agency · Updated 2026-08-07.GOV

Staffing rating

Not published

Quality-measure rating

Not published

Inspections on record

5

Cited deficiencies

5

3.0(CMS Care Compare (nursing home rating))Source: CMS Care Compare · Updated 2026-08-01.GOV

Staffing rating

2.0

Quality-measure rating

3.0

Inspections on record

2

Cited deficiencies

17

Not yet ratedSource: State licensing agency · Updated 2026-08-28.GOV

Staffing rating

Not published

Quality-measure rating

Not published

Inspections on record

5

Cited deficiencies

5

Inspection history (30)

Records from October 2020 to December 2025.

  • February 23, 2023 · D

    Citation F0758

    Federal surveyors cited this nursing home on 2023-02-23 under CMS tag F0758 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is l…. The deficiency was recorded as corrected on 2023-03-02. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-02-23.GOV
  • February 23, 2023 · E

    Citation F0694

    Federal surveyors cited this nursing home on 2023-02-23 under CMS tag F0694 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Provide for the safe, appropriate administration of IV fluids for a resident when needed. The deficiency was recorded as corrected on 2023-03-02. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-02-23.GOV
  • February 23, 2023 · E

    Citation F0812

    Federal surveyors cited this nursing home on 2023-02-23 under CMS tag F0812 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. The deficiency was recorded as corrected on 2023-03-31. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-02-23.GOV
  • February 23, 2023 · E

    Citation F0809

    Federal surveyors cited this nursing home on 2023-02-23 under CMS tag F0809 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. The deficiency was recorded as corrected on 2023-03-31. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-02-23.GOV
  • February 23, 2023 · E

    Citation F0804

    Federal surveyors cited this nursing home on 2023-02-23 under CMS tag F0804 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. The deficiency was recorded as corrected on 2023-03-31. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-02-23.GOV
  • October 26, 2020 · Life Safety Code

    Citation TXV-LSC-20201026-1bd6011e13

    Texas Health and Human Services cited this facility following an inspection completed on 2020-10-26. The state's finding, as published: "The facility failed to provide and/or maintain portable fire extinguishers in compliance with licensing standards for assisted living facilities and NFPA 10." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2020-10-26.GOV
  • October 26, 2020 · Life Safety Code

    Citation TXV-LSC-20201026-2952fe8f1b

    Texas Health and Human Services cited this facility following an inspection completed on 2020-10-26. The state's finding, as published: "The facility failed to ensure the building and structure complied with other applicable chapters of the Life Safety Code, NFPA 101." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2020-10-26.GOV
  • October 26, 2020 · Life Safety Code

    Citation TXV-LSC-20201026-69ba3d8494

    Texas Health and Human Services cited this facility following an inspection completed on 2020-10-26. The state's finding, as published: "The facility failed to ensure the building and structure complied with Chapter 18, New Health Care Occupancies, of the Life Safety Code, NFPA 101." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2020-10-26.GOV
  • October 26, 2020 · Life Safety Code

    Citation TXV-LSC-20201026-eccf10caaa

    Texas Health and Human Services cited this facility following an inspection completed on 2020-10-26. The state's finding, as published: "The facility failed to ensure the installation of the smoke detection system complied with applicable requirements." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2020-10-26.GOV
  • October 26, 2020 · Life Safety Code

    Citation TXV-LSC-20201026-a183acab26

    Texas Health and Human Services cited this facility following an inspection completed on 2020-10-26. The state's finding, as published: "The facility failed to provide the required sprinkler system to meet NFPA 13." The citation came from a life safety code inspection, which reviews fire protection, building conditions and emergency preparedness. Source: Texas HHSC long-term care provider search (as of 2026-08-07).

    View original record (opens in a new tab)Source: State licensing agency · Updated 2020-10-26.GOV

Penalties (3)

Total fines on file: $16,438

  • September 10, 2024 · Fine

    Citation FINE-113251

    CMS recorded a civil money penalty of $8,995 against this nursing home on 2024-09-10 (Fine ID: 113251). Source: CMS Care Compare Penalties (as of 2026-07-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-09-10.GOV
  • November 16, 2023 · Fine

    Citation FINE-111795

    CMS recorded a civil money penalty of $7,443 against this nursing home on 2023-11-16 (Fine ID: 111795). Source: CMS Care Compare Penalties (as of 2026-07-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-11-16.GOV
  • November 16, 2023 · Payment Denial

    Citation PAYDEN-2023-12-20

    CMS recorded a Medicare/Medicaid payment denial for new admissions starting 2023-12-20, lasting 12 days (triggered by inspection on 2023-11-16). Source: CMS Care Compare Penalties (as of 2026-07-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-11-16.GOV

Staffing

Latest: 3.82 nurse staffing hours per resident per day (2026Q1)

Staffing trend (5 periods)

  1. 2025Q43.91 hrs/resident/day
  2. 2026-06-013.91 hrs/resident/day
  3. 2026-07-013.82 hrs/resident/day
  4. 2026-08-013.82 hrs/resident/day
  5. 2026Q13.82 hrs/resident/day

Most recent period is lower than 2025Q4 (-0.10 hrs/resident/day). Figures are CMS-reported nurse staffing hours, not our estimate.

Ownership

For profit

CMS Care Compare chain: The Ensign Group

Chain ID 507 · 342 facilities in chain (CMS)

  • Chain average overall rating: 3.2
  • Chain average health inspection rating: 2.8
  • Chain average staffing rating: 2.7
  • Chain average quality measure rating: 4.4

Chain averages are CMS-published figures for facilities sharing this Chain ID (formerly Affiliated Entity). They are not ElderCareCosts scores.

  1. Parent organization: The Ensign Group INC

    chain · PAC 3476460494

Recent changes to this listing

Watch this facility: new record changes publish to an RSS feed any feed reader can follow. No signup.

Each line is a difference between two readings of a government file. It says what the source reported, not what the provider did.

  1. Sep 2, 2026Listed capacity changed

    Listed capacity changed from 70 to 30 beds.

    Reported by Texas HHSC

  2. Sep 1, 2026Ownership changed

    The source now records ownership as "For profit".

    Reported by CMS nursing homes (ownership)

  3. Sep 1, 2026Listed capacity changed

    Listed capacity changed from 30 to 70 beds.

    Reported by CMS nursing homes (provider info)

  4. Aug 10, 2026Listed capacity changed

    Listed capacity changed from 70 to 30 beds.

    Reported by Texas HHSC

  5. Aug 6, 2026Ownership changed

    The source now records ownership as "For profit".

    Reported by CMS nursing homes (ownership)

Ratings, inspections, and penalties are public records, reproduced in plain English without edits to their substance. View source records · What these measures mean.

Typical cost

Genworth CareScout Cost of Care Survey · 2025

This provider doesn't publish a specific price to us. Below is the typical TX range for the care type(s) it offers. Use it as context, not a quote.

Assisted Living

Median · TX$5,666/mo
See full TX cost breakdownSource: Genworth CareScout Cost of Care Survey · Updated 2025

Nursing Homes

Median · TX$5,627/mo
See full TX cost breakdownSource: Genworth CareScout Cost of Care Survey · Updated 2025

Nearby alternatives

Other licensed providers in Plano, with their own public records.

Compare side by side
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A comparison puts both public records in one view and marks any measure the two are not held to alike, so a blank never reads as a bad score.

Deciding between options? Complete Guide to Assisted Living (2026)

Check availability and pricing at The Healthcare Resort of Plano

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Trust & methodology

Where this information came from

Each block below is one file we read, the date on that file, and the fields on this page that came from it. The date is when the source published or we retrieved it, not the day we last looked at this listing.

Texas HHSCas of September 2026
Care types, City, County, License lookup link, License number, License status, Licensed capacity, Licensing state, Name, Phone number, State, Street address, ZIP code
CMS nursing homes (provider info)as of August 2026
Chain identifier, Chain name, CMS Special Focus status, Map location, Medicare certification number
CMS nursing homes (ownership)as of July 2026
Ownership type, Parent organization
CMS enrollmentas of July 2026
NPI
CMS nursing homes (payroll-based journal staffing)as of June 2026
Staffing hours per resident day

Read how we handle every file on the data sources page.

The Healthcare Resort of Plano in Plano, TX · Inspections page 2 · ElderCareCosts