Skip to content
ElderCareCosts

Nursing Homes · Medicare certified

The Friendly Home

3156 East Avenue · Rochester, NY 14618 · 200 certified beds

(585) 381-1600

NPI 1477541225 (opens in a new tab)

Are you the operator? Claim this profile.

About The Friendly Home

The Friendly Home is a nursing home in Rochester, New York. Its capacity is 200 beds, above the Monroe County median of 120 for nursing homes. It is run by a nonprofit operator and is part of Affinity Rehabilitation LLP. It is Medicare certified. Its public inspection record shows 18 citations, the most recent on December 19, 2025. Enforcement records show no fine or payment denial against it. Nurse staffing averages 4.36 hours per resident per day. It is one of 23 nursing homes listed in Rochester. Residents and families can raise concerns with the New York State Long-Term Care Ombudsman Program at 1-855-582-6769. Its public records were last updated in October 2026.

Public record

CMS Care Compare, updated October 2026

Certification

Medicare-certified.

Ratings

Overall

4.0

Staffing

4.0

Quality measures

5.0

CMS Care Compare, October 2026.

Inspection history (18)

Records from March 2022 to December 2025.

  • December 19, 2025

    Tag F0658

    Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 17, 2026.

  • December 19, 2025

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 17, 2026.

  • December 19, 2025

    Tag F0761

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 17, 2026.

  • December 19, 2025

    Tag F0605

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 17, 2026.

  • December 19, 2025

    Tag F0550

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 17, 2026.

  • December 19, 2025

    Tag F0760

    Ensure that residents are free from significant medication errors.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 17, 2026.

  • December 19, 2025

    Tag F0689

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 17, 2026.

  • December 26, 2023

    Tag F0882

    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 23, 2024.

  • December 26, 2023

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 23, 2024.

  • December 26, 2023

    Tag F0761

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 23, 2024.

  • December 26, 2023

    Tag F0908

    Keep all essential equipment working safely.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 23, 2024.

  • December 26, 2023

    Tag F0607

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 23, 2024.

  • December 26, 2023

    Tag F0693

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 23, 2024.

  • December 26, 2023

    Tag F0688

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 23, 2024.

  • March 2, 2022

    Tag F0656

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 12, 2022.

  • March 2, 2022

    Tag F0689

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 12, 2022.

  • March 2, 2022

    Tag F0626

    Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 12, 2022.

  • March 2, 2022

    Tag F0623

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity B: pattern, no actual harm, potential for minimal harm. Corrected April 12, 2022.

See the source data on data.cms.gov (opens in a new tab)

Penalties

CMS lists no fines or payment denials for this nursing home in the last three years.

Staffing

4.36 nurse hours per resident per day in Q2 2026, down from 4.43 in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

Non profit

  • Parent company: Affinity Rehabilitation LLP

Typical cost

CareScout Cost of Care Survey, 2025

This provider's prices aren't public. Here is what the same care typically costs in New York.

Nursing Homes

New York median$15,528/mo

What Medicaid pays nursing homes

This is what New York Medicaid pays a nursing home for each resident per day. It is not what a family pays privately, but it shows what the state treats as the cost of a day of care.

Median facility daily rate

$273.87per day

About $8,326 a month.

Median we calculated from the state's own facility rate file, January 1, 2025. Based on 591 facilities.

Nearby alternatives

Other licensed providers in Rochester.

Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care

Advertisement

A Place for Mom advertisement for its senior living advisor service

Check availability and pricing at The Friendly Home

We'll email you The Friendly Home and similar options nearby, with local costs. You can also ask them to contact you, or call (585) 381-1600.

Check availability and pricing