Assisted Living, Nursing Homes, Memory Care · Medicare certified
Sterling Care Hillhaven
3210 Powder Mill Road · Adelphi, MD 20783 · Lic. #AL-00929 (MD) · 64 certified beds
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About Sterling Care Hillhaven
Sterling Care Hillhaven is an assisted living community in Adelphi, Maryland. Its capacity is 64 beds, above the Maryland median of 5 for assisted living communities. The MD licensing record lists its status as "Licensed". It is run by a for-profit operator and is part of Sterling Care. It is Medicare certified. Its public inspection record shows 18 citations, the most recent on June 9, 2025. Enforcement records show no fine or payment denial against it. Nurse staffing averages 4.02 hours per resident per day. It is one of 6 assisted living communities listed in Adelphi. Complaints about assisted living communities in Maryland go to the Maryland Department of Health at 1-877-402-8221. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
5.0Staffing
1.0Quality measures
5.0CMS Care Compare (nursing home rating), October 2026.
Inspection history (18)
Records from November 2018 to June 2025.
June 9, 2025
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 8, 2025.
June 9, 2025
Tag F0730Observe each nurse aide's job performance and give regular training.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected July 8, 2025.
June 9, 2025
Tag F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 8, 2025.
June 9, 2025
Tag F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 8, 2025.
June 9, 2025
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 8, 2025.
June 9, 2025
Tag F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 8, 2025.
June 9, 2025
Tag F0685Assist a resident in gaining access to vision and hearing services.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 8, 2025.
June 9, 2025
Tag F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 8, 2025.
May 25, 2022
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 8, 2022.
May 25, 2022
Tag F0692Provide enough food/fluids to maintain a resident's health.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 8, 2022.
May 25, 2022
Tag F0880Provide and implement an infection prevention and control program.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 8, 2022.
May 25, 2022
Tag F0610Respond appropriately to all alleged violations.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 8, 2022.
May 25, 2022
Tag F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 8, 2022.
May 25, 2022
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 8, 2022.
May 25, 2022
Tag F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 8, 2022.
May 25, 2022
Tag F0637Assess the resident when there is a significant change in condition.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 8, 2022.
November 13, 2018
Tag F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected December 24, 2018.
November 13, 2018
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 24, 2018.
Penalties
CMS lists no fines or payment denials for this nursing home in the last three years.
Staffing
4.02 nurse hours per resident per day in Q2 2026, about the same as in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Sterling Care, a chain of 6 nursing homes.
Average CMS star ratings across the chain: 4.2 overall, 3.3 for health inspections, 2.2 for staffing, 5.0 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Maryland.
Nearby alternatives
Other licensed providers in Adelphi.
Adelphi House II
Adelphi House III
Deciding between options? Complete Guide to Assisted Living (2026)
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