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Nursing Homes · Medicare certified

St. Ann's Community

1500 Portland Avenue · Rochester, NY 14621 · 470 certified beds

(585) 697-6000

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About St. Ann's Community

St. Ann's Community is a nursing home in Rochester, New York. Its capacity is 470 beds, above the Monroe County median of 120 for nursing homes. It is run by a nonprofit operator. It is Medicare certified. Its public inspection record shows 13 citations, the most recent on January 7, 2025. CMS also lists 2 fines or payment denials against it. Nurse staffing averages 4.07 hours per resident per day. It is one of 23 nursing homes listed in Rochester. Residents and families can raise concerns with the New York State Long-Term Care Ombudsman Program at 1-855-582-6769. Its public records were last updated in October 2026.

Public record

CMS Care Compare, updated October 2026

Certification

Medicare-certified.

Ratings

Overall

4.0

Staffing

4.0

Quality measures

4.0

CMS Care Compare, October 2026.

Inspection history (13)

Records from January 2020 to January 2025.

  • January 7, 2025

    Tag F0686

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G: isolated, actual harm. Corrected February 20, 2025.

  • April 16, 2024

    Tag F0690

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 7, 2024.

  • April 16, 2024

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 7, 2024.

  • April 16, 2024

    Tag F0658

    Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 7, 2024.

  • September 22, 2022

    Tag F0607

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 7, 2020.

  • September 22, 2022

    Tag F0836

    Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 1, 2022.

  • September 22, 2022

    Tag F0689

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 1, 2022.

  • September 22, 2022

    Tag F0655

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 1, 2022.

  • January 7, 2020

    Tag F0695

    Provide safe and appropriate respiratory care for a resident when needed.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 7, 2020.

  • January 7, 2020

    Tag F0610

    Respond appropriately to all alleged violations.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 7, 2020.

  • January 7, 2020

    Tag F0688

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 7, 2020.

  • January 7, 2020

    Tag F0761

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 7, 2020.

  • January 7, 2020

    Tag F0805

    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 7, 2020.

See the source data on data.cms.gov (opens in a new tab)

Penalties (2)

Total fines: $55,495

  • January 7, 2025 · Fine

    CMS recorded a civil money penalty of $51,301 against this nursing home on January 7, 2025.

  • August 28, 2023 · Fine

    CMS recorded a civil money penalty of $4,194 against this nursing home on August 28, 2023.

See the source data on data.cms.gov (opens in a new tab)

Staffing

4.07 nurse hours per resident per day in Q2 2026, up from 3.77 in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

Non profit - Other

Typical cost

CareScout Cost of Care Survey, 2025

This provider's prices aren't public. Here is what the same care typically costs in New York.

Nursing Homes

New York median$15,528/mo

What Medicaid pays nursing homes

This is what New York Medicaid pays a nursing home for each resident per day. It is not what a family pays privately, but it shows what the state treats as the cost of a day of care.

Median facility daily rate

$273.87per day

About $8,326 a month.

Median we calculated from the state's own facility rate file, January 1, 2025. Based on 591 facilities.

Nearby alternatives

Other licensed providers in Rochester.

Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care

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