Nursing Homes · Medicare certified
Sorrento
2739 Babcock · San Antonio, TX 78229 · 112 certified beds
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About Sorrento
Sorrento is a nursing home in San Antonio, Texas. Its capacity is 112 beds, below the Bexar County median of 120 for nursing homes. It is run by a nonprofit operator and is part of Cantex Continuing Care. It is Medicare certified. Its public inspection record shows 50 citations, the most recent on May 19, 2026. Enforcement records show no fine or payment denial against it. Nurse staffing averages 3.55 hours per resident per day. It is one of 59 nursing homes listed in San Antonio. Residents and families can raise concerns with the Texas Long-Term Care Ombudsman Program at 1-800-252-2412. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
3.0Staffing
2.0Quality measures
5.0CMS Care Compare, October 2026.
Inspection history (50)
Records from June 2023 to May 2026.
May 19, 2026
Tag F0558Reasonably accommodate the needs and preferences of each resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 20, 2026.
November 30, 2025
Tag F0565Honor the resident's right to organize and participate in resident/family groups in the facility.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 1, 2025.
August 22, 2025
Tag F0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 23, 2025.
August 22, 2025
Tag F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 23, 2025.
August 22, 2025
Tag F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 23, 2025.
August 22, 2025
Tag F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 23, 2025.
August 22, 2025
Tag F0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 23, 2025.
August 22, 2025
Tag F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 23, 2025.
August 22, 2025
Tag F0760Ensure that residents are free from significant medication errors.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 23, 2025.
August 22, 2025
Tag F0880Provide and implement an infection prevention and control program.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 23, 2025.
August 22, 2025
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 23, 2025.
August 22, 2025
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 23, 2025.
August 22, 2025
Tag F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 23, 2025.
July 17, 2025
Tag F0810Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 18, 2025.
July 17, 2025
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected July 18, 2025.
July 17, 2025
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 18, 2025.
July 17, 2025
Tag F0695Provide safe and appropriate respiratory care for a resident when needed.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 18, 2025.
July 17, 2025
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 18, 2025.
June 20, 2025
Tag F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 21, 2025.
June 20, 2025
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 21, 2025.
Penalties
CMS lists no fines or payment denials for this nursing home in the last three years.
Staffing
3.55 nurse hours per resident per day in Q2 2026, about the same as in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
Non profit
Part of Cantex Continuing Care, a chain of 37 nursing homes.
Average CMS star ratings across the chain: 3.3 overall, 2.9 for health inspections, 2.1 for staffing, 4.4 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Texas.
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