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Nursing Homes · Medicare certified

Smoky Mountain Health and Rehabilitation Center

415 Cole Drive · Pigeon Forge, TN 37863 · 120 certified beds

(865) 428-5454

NPI 1851183370 (opens in a new tab)

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About Smoky Mountain Health and Rehabilitation Center

Smoky Mountain Health and Rehabilitation Center is a nursing home in Pigeon Forge, Tennessee. Its capacity is 120 beds, above the Tennessee median of 114 for nursing homes. It is run by a for-profit operator and is part of CCH Healthcare. It is Medicare certified. Its public inspection record shows 16 citations, the most recent on June 21, 2024. CMS also lists 3 fines or payment denials against it. Nurse staffing averages 3.27 hours per resident per day. Its public records were last updated in October 2026.

Public record

CMS Care Compare, updated October 2026

Certification

Medicare-certified.

Ratings

Overall

1.0

Staffing

1.0

Quality measures

3.0

CMS Care Compare, October 2026.

Inspection history (16)

Records from September 2019 to June 2024.

  • June 21, 2024

    Tag F0600

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G: isolated, actual harm.

  • April 5, 2024

    Tag F0600

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G: isolated, actual harm. Corrected July 22, 2024.

  • April 5, 2024

    Tag F0725

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity J: isolated, immediate jeopardy. Corrected April 8, 2024.

  • April 5, 2024

    Tag F0689

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J: isolated, immediate jeopardy. Corrected April 8, 2024.

  • January 5, 2024

    Tag F0842

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 26, 2024.

  • January 5, 2024

    Tag F0584

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected January 26, 2024.

  • January 5, 2024

    Tag F0644

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 26, 2024.

  • January 5, 2024

    Tag F0578

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 26, 2024.

  • January 5, 2024

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 26, 2024.

  • January 5, 2024

    Tag F0641

    Ensure each resident receives an accurate assessment.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 26, 2024.

  • September 11, 2019

    Tag F0655

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 19, 2019.

  • September 11, 2019

    Tag F0689

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 19, 2019.

  • September 11, 2019

    Tag F0867

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected October 19, 2019.

  • September 11, 2019

    Tag F0677

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 19, 2019.

  • September 11, 2019

    Tag F0812

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 19, 2019.

  • September 11, 2019

    Tag F0725

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 19, 2019.

See the source data on data.cms.gov (opens in a new tab)

Penalties (3)

Total fines: $61,180

  • April 5, 2024 · Payment Denial

    CMS recorded a Medicare/Medicaid payment denial for new admissions starting May 2, 2024, lasting 81 days (triggered by inspection on April 5, 2024).

  • April 5, 2024 · Fine

    CMS recorded a civil money penalty of $17,255 against this nursing home on April 5, 2024.

  • April 5, 2024 · Fine

    CMS recorded a civil money penalty of $43,925 against this nursing home on April 5, 2024.

See the source data on data.cms.gov (opens in a new tab)

Staffing

3.27 nurse hours per resident per day in Q2 2026, down from 3.36 in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

For profit

Part of CCH Healthcare, a chain of 33 nursing homes.

Average CMS star ratings across the chain: 2.7 overall, 2.3 for health inspections, 2.4 for staffing, 4.2 for quality measures.

  • Parent company: CCH Healthcare NC, LLC

Typical cost

CareScout Cost of Care Survey, 2025

This provider's prices aren't public. Here is what the same care typically costs in Tennessee.

Nursing Homes

Tennessee median$9,429/mo

Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care

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