In-Home Care · Rowlett, TX
In-Home Care
Senior Helpers
4702 Rowlett Road, Suite 100 · Rowlett, TX 75088 · Lic. #018652 (TX)
License status: Licensed facility · Verify with the state (opens in a new tab)
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About Senior Helpers
Senior Helpers is an in-home care agency based in Rowlett, Texas. The TX licensing record lists its status as "LICENSED FACILITY". Its public inspection record shows 9 citations, the most recent on January 5, 2024. Enforcement records show no fine or payment denial against it. It is one of 23 in-home care agencies listed in Rowlett. Complaints about in-home care agencies in Texas go to the Texas Health and Human Services Commission at 1-800-458-9858. Its public records were last updated in July 2026.
Public record
State licensing agency, updated November 2026
Inspection history (9)
All records are from January 2024.
January 5, 2024 · Health Visit
Citation TXV-HLT-20240105-ee6990104eTexas Health and Human Services cited this agency after an inspection completed on January 5, 2024. The state's finding, as published: "The agency failed to have written policies to control infections and communicable diseases to ensure staff met certain Occupational Safety and Health Administration requirements." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
January 5, 2024 · Health Visit
Citation TXV-HLT-20240105-25e267bdc0Texas Health and Human Services cited this agency after an inspection completed on January 5, 2024. The state's finding, as published: "The agency failed to include or use in its written emergency preparedness and response plan procedures to triage clients to allow the agency in the event of an emergency to easily use recorded information about each active client's triage category during the response and recovery phases of the plan." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
January 5, 2024 · Health Visit
Citation TXV-HLT-20240105-08543b1f93Texas Health and Human Services cited this agency after an inspection completed on January 5, 2024. The state's finding, as published: "The agency failed to make sure the files of clients receiving personal assistance services included a properly developed individualized service plan that had all the required elements." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
January 5, 2024 · Health Visit
Citation TXV-HLT-20240105-4552ab6fadTexas Health and Human Services cited this agency after an inspection completed on January 5, 2024. The state's finding, as published: "The agency failed to immediately report within 24 hours, knowledge of an alleged act of abuse, neglect, or exploitation of a client by an agency employee, contractor, or volunteer to the Department of Family and Protective Services and to HHSC." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
January 5, 2024 · Health Visit
Citation TXV-HLT-20240105-08881ec590Texas Health and Human Services cited this agency after an inspection completed on January 5, 2024. The state's finding, as published: "The agency failed to have records of supervisory visits in each client record." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
January 5, 2024 · Health Visit
Citation TXV-HLT-20240105-deb9d04c1fTexas Health and Human Services cited this agency after an inspection completed on January 5, 2024. The state's finding, as published: "The agency failed to have and enforce written policies for the annual evaluation of employee and volunteer performance." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
January 5, 2024 · Health Visit
Citation TXV-HLT-20240105-2bdc044a12Texas Health and Human Services cited this agency after an inspection completed on January 5, 2024. The state's finding, as published: "The agency failed to have, implement, and review a quality assessment and performance improvement program consistent with state requirements." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
January 5, 2024 · Health Visit
Citation TXV-HLT-20240105-d7e5127862Texas Health and Human Services cited this agency after an inspection completed on January 5, 2024. The state's finding, as published: "The agency failed to have documentation in each client record to acknowledge that a client 60 years and older received a copy of specified state law on the rights of the elderly." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
January 5, 2024 · Health Visit
Citation TXV-HLT-20240105-007838cc8bTexas Health and Human Services cited this agency after an inspection completed on January 5, 2024. The state's finding, as published: "The agency failed to get a client's or the client's family's acknowledgement of receipt of a written agreement for services that contained all items listed in state requirements and to keep the acknowledgement in the client's record." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
Penalties
Texas HHSC lists no administrative penalties or other enforcement actions for this agency in its TULIP licensing record.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Texas.
Nearby alternatives
Other licensed providers in Rowlett.
Deciding between options? In-Home Care Guide: Help at Home for Seniors
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