Rocklio Holdings LLC DBA Comfort Keepers

Inspection history (14)

All records are from December 2024.

• December 3, 2024 · Health Visit

  Citation TXV-HLT-20241203-0e077f1d5f

  Texas Health and Human Services cited this agency after an inspection completed on December 3, 2024. The state's finding, as published: "The agency failed to have a written policy on whether it would drug test employees, including the method of drug testing if conducted, and to provide a copy of its policy to a person applying for services or any person who requested it." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

• December 3, 2024 · Health Visit

  Citation TXV-HLT-20241203-ee6990104e

  Texas Health and Human Services cited this agency after an inspection completed on December 3, 2024. The state's finding, as published: "The agency failed to have written policies to control infections and communicable diseases to ensure staff met certain Occupational Safety and Health Administration requirements." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

• December 3, 2024 · Health Visit

  Citation TXV-HLT-20241203-d030cdf2d5

  Texas Health and Human Services cited this agency after an inspection completed on December 3, 2024. The state's finding, as published: "The agency failed to review its written emergency preparedness and response plan at least once a year or after an actual emergency response to decide if the plan works and to update it if needed." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

• December 3, 2024 · Health Visit

  Citation TXV-HLT-20241203-0eb06534eb

  Texas Health and Human Services cited this agency after an inspection completed on December 3, 2024. The state's finding, as published: "The agency failed to comply with requirements to conduct a criminal history check on an unlicensed applicant for employment or an unlicensed employee with duties involving face-to-face contact with a client." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

• December 3, 2024 · Health Visit

  Citation TXV-HLT-20241203-08881ec590

  Texas Health and Human Services cited this agency after an inspection completed on December 3, 2024. The state's finding, as published: "The agency failed to have records of supervisory visits in each client record." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

• December 3, 2024 · Health Visit

  Citation TXV-HLT-20241203-08543b1f93

  Texas Health and Human Services cited this agency after an inspection completed on December 3, 2024. The state's finding, as published: "The agency failed to make sure the files of clients receiving personal assistance services included a properly developed individualized service plan that had all the required elements." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

• December 3, 2024 · Health Visit

  Citation TXV-HLT-20241203-f9d0d67652

  Texas Health and Human Services cited this agency after an inspection completed on December 3, 2024. The state's finding, as published: "The agency failed to give a client written notice of its written policy on implementing advance directives at the earliest time, either when the client is admitted to receive services or when the agency begins providing care." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

• December 3, 2024 · Health Visit

  Citation TXV-HLT-20241203-aaaaa9cb8e

  Texas Health and Human Services cited this agency after an inspection completed on December 3, 2024. The state's finding, as published: "The agency failed to have the administrator or the alternate administrator available to the surveyor." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

• December 3, 2024 · Health Visit

  Citation TXV-HLT-20241203-2bdc044a12

  Texas Health and Human Services cited this agency after an inspection completed on December 3, 2024. The state's finding, as published: "The agency failed to have, implement, and review a quality assessment and performance improvement program consistent with state requirements." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

• December 3, 2024 · Health Visit

  Citation TXV-HLT-20241203-dd8522edc0

  Texas Health and Human Services cited this agency after an inspection completed on December 3, 2024. The state's finding, as published: "The agency failed, after the initial verification of employability, to search the nurse aide and employee misconduct registries at least every 12 months for an unlicensed employee with face-to-face client contact who was most recently hired on or after September 1, 2009." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

• December 3, 2024 · Health Visit

  Citation TXV-HLT-20241203-3ed3c128c2

  Texas Health and Human Services cited this agency after an inspection completed on December 3, 2024. The state's finding, as published: "The agency employed an unlicensed person with face-to-face client contact before it searched the nurse aide and employee misconduct registries or employed an unlicensed person who was listed in either registry as unemployable." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

• December 3, 2024 · Health Visit

  Citation TXV-HLT-20241203-dec35870c1

  Texas Health and Human Services cited this agency after an inspection completed on December 3, 2024. The state's finding, as published: "The agency failed to have a discharge summary in each client record, and/or to make sure the discharge summary included the reason for discharge or transfer and documentation of proper notification to the client and client's physician, if applicable, consistent with state requirements on client transfer or discharge." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

• December 3, 2024 · Health Visit

  Citation TXV-HLT-20241203-a888b23f8e

  Texas Health and Human Services cited this agency after an inspection completed on December 3, 2024. The state's finding, as published: "The agency failed to submit an application to expand or reduce the agency's service area in the manner specified in the licensing standards." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

• December 3, 2024 · Health Visit

  Citation TXV-HLT-20241203-796efa90bf

  Texas Health and Human Services cited this agency after an inspection completed on December 3, 2024. The state's finding, as published: "The agency failed to include verification of license, permits, reference(s), job experience, or educational requirements to verify qualifications for each position a person accepted in its personnel records." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

Penalties (1)

• February 13, 2025 · Fine

  Texas Health and Human Services assessed an administrative penalty of $500 against this agency on February 13, 2025. The state cited 26 Texas Administrative Code 558.283(b). The state's finding, as published: "The agency failed to give a client written notice of its written policy on implementing advance directives at the earliest time, either when the client is admitted to receive services or when the agency begins providing care."