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Nursing Homes · Medicare certified

Randolph Health Services

502 S High St · Randolph, WI 53956 · 84 certified beds

(920) 326-3171

NPI 1972045698 (opens in a new tab)

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About Randolph Health Services

Randolph Health Services is a nursing home in Randolph, Wisconsin. Its capacity is 84 beds, above the Dodge County median of 80 for nursing homes. It is run by a for-profit operator and is part of North Shore Healthcare. It is Medicare certified. Its public inspection record shows 13 citations, the most recent on March 12, 2026. CMS also lists 1 fine or payment denial against it. Nurse staffing averages 3.53 hours per resident per day. Its public records were last updated in October 2026.

Public record

CMS Care Compare, updated October 2026

Certification

Medicare-certified.

Ratings

Overall

3.0

Staffing

4.0

Quality measures

3.0

CMS Care Compare, October 2026.

Inspection history (13)

Records from December 2024 to March 2026.

  • March 12, 2026

    Tag F0684

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 8, 2026.

  • March 12, 2026

    Tag F0690

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 8, 2026.

  • March 12, 2026

    Tag F0812

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected April 8, 2026.

  • May 6, 2025

    Tag F0609

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 23, 2025.

  • December 18, 2024

    Tag F0658

    Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 20, 2025.

  • December 18, 2024

    Tag F0610

    Respond appropriately to all alleged violations.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 20, 2025.

  • December 18, 2024

    Tag F0689

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity K: pattern, immediate jeopardy. Corrected December 19, 2024.

  • December 18, 2024

    Tag F0550

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 20, 2025.

  • December 18, 2024

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected January 20, 2025.

  • December 18, 2024

    Tag F0812

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected January 20, 2025.

  • December 18, 2024

    Tag F0609

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 20, 2025.

  • December 18, 2024

    Tag F0742

    Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 20, 2025.

  • December 18, 2024

    Tag F0686

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G: isolated, actual harm. Corrected January 20, 2025.

See the source data on data.cms.gov (opens in a new tab)

Penalties (1)

Total fines: $49,572

  • December 18, 2024 · Fine

    CMS recorded a civil money penalty of $49,572 against this nursing home on December 18, 2024.

See the source data on data.cms.gov (opens in a new tab)

Staffing

3.53 nurse hours per resident per day in Q2 2026, down from 3.61 in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

For profit

Part of North Shore Healthcare, a chain of 57 nursing homes.

Average CMS star ratings across the chain: 2.8 overall, 2.9 for health inspections, 3.5 for staffing, 2.8 for quality measures.

Typical cost

CareScout Cost of Care Survey, 2025

This provider's prices aren't public. Here is what the same care typically costs in Wisconsin.

Nursing Homes

Wisconsin median$10,646/mo

Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care

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