Quality Life Services - Sugar Creek

Certification

Medicare-certified.

Ratings

Inspection history (44)

Records from August 2023 to March 2026.

• March 5, 2026

  Tag F0583

  Keep residents' personal and medical records private and confidential.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 9, 2026.

• March 5, 2026

  Tag F0835

  Administer the facility in a manner that enables it to use its resources effectively and efficiently.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 9, 2026.

• March 5, 2026

  Tag F0805

  Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

  Severity K: pattern, immediate jeopardy. Corrected April 9, 2026.

• March 5, 2026

  Tag F0656

  Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 9, 2026.

• May 16, 2025

  Tag F0568

  Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected July 2, 2025.

• May 16, 2025

  Tag F0699

  Provide care or services that was trauma informed and/or culturally competent.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 2, 2025.

• May 16, 2025

  Tag F0689

  Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 2, 2025.

• May 16, 2025

  Tag F0761

  Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 2, 2025.

• May 16, 2025

  Tag F0607

  Develop and implement policies and procedures to prevent abuse, neglect, and theft.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 2, 2025.

• May 16, 2025

  Tag F0585

  Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 2, 2025.

• May 16, 2025

  Tag F0908

  Keep all essential equipment working safely.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 2, 2025.

• May 16, 2025

  Tag F0605

  Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected July 2, 2025.

• May 16, 2025

  Tag F0684

  Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 2, 2025.

• May 16, 2025

  Tag F0627

  Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 2, 2025.

• May 16, 2025

  Tag F0694

  Provide for the safe, appropriate administration of IV fluids for a resident when needed.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 2, 2025.

• May 16, 2025

  Tag F0600

  Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 2, 2025.

• May 16, 2025

  Tag F0760

  Ensure that residents are free from significant medication errors.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 2, 2025.

• May 16, 2025

  Tag F0812

  Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected July 2, 2025.

• May 16, 2025

  Tag F0609

  Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 2, 2025.

• May 16, 2025

  Tag F0880

  Provide and implement an infection prevention and control program.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 2, 2025.

Penalties (3)

Total fines: $246,480

• March 5, 2026 · Fine

  CMS recorded a civil money penalty of $91,245 against this nursing home on March 5, 2026.

• May 8, 2024 · Payment Denial

  CMS recorded a Medicare/Medicaid payment denial for new admissions starting June 20, 2024, lasting 22 days (triggered by inspection on May 8, 2024).

• May 8, 2024 · Fine

  CMS recorded a civil money penalty of $155,235 against this nursing home on May 8, 2024.

Staffing

3.47 nurse hours per resident per day in Q2 2026, down from 3.56 in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

For profit