Nursing Homes · Bend, OR
Nursing Homes · Medicare certified
Pilot Butte Rehabilitation Center
1876 NE Highway 20 · Bend, OR 97701 · 74 certified beds
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About Pilot Butte Rehabilitation Center
Pilot Butte Rehabilitation Center is a nursing home in Bend, Oregon. Its capacity is 74 beds, below the Oregon median of 80 for nursing homes. It is run by a for-profit operator and is part of Regency Pacific Management. It is Medicare certified. Its public inspection record shows 45 citations, the most recent on September 19, 2025. CMS also lists 1 fine or payment denial against it. Nurse staffing averages 4.77 hours per resident per day. It is one of 3 nursing homes listed in Bend. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
1.0Staffing
4.0Quality measures
4.0CMS Care Compare, October 2026.
Inspection history (45)
Records from February 2023 to September 2025.
September 19, 2025
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 21, 2025.
September 19, 2025
Tag F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 21, 2025.
September 19, 2025
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 21, 2025.
September 19, 2025
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 21, 2025.
September 19, 2025
Tag F0552Ensure that residents are fully informed and understand their health status, care and treatments.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 21, 2025.
September 19, 2025
Tag F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 21, 2025.
September 19, 2025
Tag F0880Provide and implement an infection prevention and control program.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 21, 2025.
September 19, 2025
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 21, 2025.
September 9, 2024
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J: isolated, immediate jeopardy. Corrected September 10, 2024.
May 31, 2024
Tag F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected July 20, 2024.
May 31, 2024
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 20, 2024.
May 31, 2024
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 20, 2024.
May 31, 2024
Tag F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 20, 2024.
May 31, 2024
Tag F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected July 20, 2024.
May 31, 2024
Tag F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 20, 2024.
May 31, 2024
Tag F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is l….
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 20, 2024.
May 31, 2024
Tag F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 20, 2024.
May 31, 2024
Tag F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 20, 2024.
May 31, 2024
Tag F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 20, 2024.
May 31, 2024
Tag F0685Assist a resident in gaining access to vision and hearing services.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 20, 2024.
Penalties (1)
Total fines: $8,827
September 9, 2024 · Fine
CMS recorded a civil money penalty of $8,827 against this nursing home on September 9, 2024.
Staffing
4.77 nurse hours per resident per day in Q2 2026, down from 4.99 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Regency Pacific Management, a chain of 27 nursing homes.
Average CMS star ratings across the chain: 4.0 overall, 3.8 for health inspections, 4.1 for staffing, 3.7 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Oregon.
What Medicaid pays nursing homes
This is what Oregon Medicaid pays a nursing home for each resident per day. It is not what a family pays privately, but it shows what the state treats as the cost of a day of care.
Basic bundled daily rate
$568.23per day
About $17,274 a month.
Base rate published by the state, July 1, 2026.
Source: Oregon ODHS APD Rate Schedule: Nursing Facility Basic daily rate (opens in a new tab), updated 2026-07-01
Nearby alternatives
Other licensed providers in Bend.
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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