Phoenix of Maple Heights

Certification

Medicare-certified.

Ratings

Inspection history (44)

Records from March 2019 to June 2024.

• April 30, 2024

  Tag F0684

  Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 8, 2024.

• March 27, 2024

  Tag F0921

  Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

  Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected April 12, 2024.

• November 30, 2023

  Tag F0842

  Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 15, 2023.

• November 30, 2023

  Tag F0804

  Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

  Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected December 15, 2023.

• April 28, 2022

  Tag F0920

  Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 6, 2022.

• April 28, 2022

  Tag F0550

  Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 6, 2022.

• April 28, 2022

  Tag F0677

  Provide care and assistance to perform activities of daily living for any resident who is unable.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 6, 2022.

• April 28, 2022

  Tag F0761

  Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 6, 2022.

• April 28, 2022

  Tag F0578

  Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 6, 2022.

• March 28, 2019

  Tag F0757

  Ensure each resident’s drug regimen must be free from unnecessary drugs.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 16, 2019.

• March 28, 2019

  Tag F0812

  Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected April 16, 2019.

• March 28, 2019

  Tag F0689

  Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 16, 2019.

• March 28, 2019

  Tag F0842

  Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 16, 2019.

• March 28, 2019

  Tag F0582

  Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 16, 2019.

• March 28, 2019

  Tag F0773

  Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 16, 2019.

• March 28, 2019

  Tag F0690

  Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 16, 2019.

• March 28, 2019

  Tag F0881

  Implement a program that monitors antibiotic use.

  Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected April 16, 2019.

• March 28, 2019

  Tag F0880

  Provide and implement an infection prevention and control program.

  Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected April 16, 2019.

• March 28, 2019

  Tag F0656

  Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 16, 2019.

• March 28, 2019

  Tag F0584

  Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 16, 2019.

Penalties

CMS lists no fines or payment denials for this nursing home in the last three years.

Staffing

3.35 nurse hours per resident per day in Q2 2026, up from 3.25 in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

For profit

• Parent company: Phoenix Health Services LLC