Phoenix of Maple Heights

Certification

Medicare-certified.

Ratings

Inspection history (44)

Records from March 2019 to June 2024.

• June 13, 2024

  Tag F0584

  Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected August 13, 2024.

• June 13, 2024

  Tag F0868

  Have the Quality Assessment and Assurance group have the required members and meet at least quarterly.

  Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected August 13, 2024.

• June 13, 2024

  Tag F0919

  Make sure that a working call system is available in each resident's bathroom and bathing area.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 13, 2024.

• June 13, 2024

  Tag F0695

  Provide safe and appropriate respiratory care for a resident when needed.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 13, 2024.

• June 13, 2024

  Tag F0550

  Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 13, 2024.

• June 13, 2024

  Tag F0758

  Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is l….

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 13, 2024.

• June 13, 2024

  Tag F0698

  Provide safe, appropriate dialysis care/services for a resident who requires such services.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 13, 2024.

• June 13, 2024

  Tag F0757

  Ensure each resident’s drug regimen must be free from unnecessary drugs.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 13, 2024.

• June 13, 2024

  Tag F0656

  Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 13, 2024.

• June 13, 2024

  Tag F0881

  Implement a program that monitors antibiotic use.

  Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected August 13, 2024.

• June 13, 2024

  Tag F0644

  Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 13, 2024.

• June 13, 2024

  Tag F0727

  Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

  Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected August 13, 2024.

• June 13, 2024

  Tag F0790

  Provide routine and 24-hour emergency dental care for each resident.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 13, 2024.

• June 13, 2024

  Tag F0761

  Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 13, 2024.

• June 13, 2024

  Tag F0691

  Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 13, 2024.

• June 13, 2024

  Tag F0740

  Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 13, 2024.

• June 13, 2024

  Tag F0882

  Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

  Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected August 13, 2024.

• June 13, 2024

  Tag F0838

  Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

  Severity C: widespread, no actual harm, potential for minimal harm. Corrected August 13, 2024.

• June 13, 2024

  Tag F0880

  Provide and implement an infection prevention and control program.

  Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected August 13, 2024.

• June 13, 2024

  Tag F0947

  Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

  Severity C: widespread, no actual harm, potential for minimal harm. Corrected August 13, 2024.

Penalties

CMS lists no fines or payment denials for this nursing home in the last three years.

Staffing

3.35 nurse hours per resident per day in Q2 2026, up from 3.25 in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

For profit

• Parent company: Phoenix Health Services LLC