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Nursing Homes · Medicare certified

Pavilion Health Center at Brightmore

10011 Providence Road West · Charlotte, NC 28277 · 108 certified beds

(980) 245-8500

NPI 1962832899 (opens in a new tab)

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About Pavilion Health Center at Brightmore

Pavilion Health Center at Brightmore is a nursing home in Charlotte, North Carolina. Its capacity is 108 beds, the same as the Mecklenburg County median for nursing homes. It is run by a for-profit operator and is part of Liberty Senior Living. It is Medicare certified. Its public inspection record shows 31 citations, the most recent on December 9, 2025. CMS also lists 2 fines or payment denials against it. Nurse staffing averages 3.43 hours per resident per day. It is one of 20 nursing homes listed in Charlotte. Its public records were last updated in October 2026.

Public record

CMS Care Compare, updated October 2026

Certification

Medicare-certified.

Ratings

Overall

1.0

Staffing

3.0

Quality measures

2.0

CMS Care Compare, October 2026.

Inspection history (31)

Records from September 2022 to December 2025.

  • December 9, 2025

    Tag F0689

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J: isolated, immediate jeopardy.

  • July 3, 2025

    Tag F0759

    Ensure medication error rates are not 5 percent or greater.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 11, 2025.

  • July 3, 2025

    Tag F0605

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 11, 2025.

  • July 3, 2025

    Tag F0695

    Provide safe and appropriate respiratory care for a resident when needed.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 11, 2025.

  • July 3, 2025

    Tag F0657

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 11, 2025.

  • July 3, 2025

    Tag F0656

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 11, 2025.

  • July 3, 2025

    Tag F0641

    Ensure each resident receives an accurate assessment.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 11, 2025.

  • March 26, 2024

    Tag F0684

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 18, 2024.

  • March 26, 2024

    Tag F0692

    Provide enough food/fluids to maintain a resident's health.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 18, 2024.

  • March 26, 2024

    Tag F0656

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 18, 2024.

  • March 26, 2024

    Tag F0602

    Protect each resident from the wrongful use of the resident's belongings or money.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 6, 2024.

  • March 26, 2024

    Tag F0658

    Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 18, 2024.

  • March 26, 2024

    Tag F0842

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 18, 2024.

  • March 26, 2024

    Tag F0557

    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 18, 2024.

  • March 26, 2024

    Tag F0688

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 18, 2024.

  • March 26, 2024

    Tag F0919

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 18, 2024.

  • March 26, 2024

    Tag F0600

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity J: isolated, immediate jeopardy. Corrected April 18, 2024.

  • March 26, 2024

    Tag F0867

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 18, 2024.

  • March 26, 2024

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 18, 2024.

  • March 26, 2024

    Tag F0732

    Post nurse staffing information every day.

    Severity C: widespread, no actual harm, potential for minimal harm. Corrected April 16, 2024.

See the source data on data.cms.gov (opens in a new tab)

Penalties (2)

Total fines: $103,435

  • December 9, 2025 · Fine

    CMS recorded a civil money penalty of $16,985 against this nursing home on December 9, 2025.

  • March 26, 2024 · Fine

    CMS recorded a civil money penalty of $86,450 against this nursing home on March 26, 2024.

See the source data on data.cms.gov (opens in a new tab)

Staffing

3.43 nurse hours per resident per day in Q2 2026, up from 3.31 in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

For profit

Part of Liberty Senior Living, a chain of 37 nursing homes.

Average CMS star ratings across the chain: 2.9 overall, 3.0 for health inspections, 2.2 for staffing, 3.2 for quality measures.

Typical cost

CareScout Cost of Care Survey, 2025

This provider's prices aren't public. Here is what the same care typically costs in North Carolina.

Nursing Homes

North Carolina median$9,733/mo

Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care

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Pavilion Health Center at Brightmore in Charlotte, NC · ElderCareCosts