Nursing Homes · Medicare certified
Pavilion Health Center at Brightmore
10011 Providence Road West · Charlotte, NC 28277 · 108 certified beds
Are you the operator? Claim this profile.
About Pavilion Health Center at Brightmore
Pavilion Health Center at Brightmore is a nursing home in Charlotte, North Carolina. Its capacity is 108 beds, the same as the Mecklenburg County median for nursing homes. It is run by a for-profit operator and is part of Liberty Senior Living. It is Medicare certified. Its public inspection record shows 31 citations, the most recent on December 9, 2025. CMS also lists 2 fines or payment denials against it. Nurse staffing averages 3.43 hours per resident per day. It is one of 20 nursing homes listed in Charlotte. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
1.0Staffing
3.0Quality measures
2.0CMS Care Compare, October 2026.
Inspection history (31)
Records from September 2022 to December 2025.
December 9, 2025
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J: isolated, immediate jeopardy.
July 3, 2025
Tag F0759Ensure medication error rates are not 5 percent or greater.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 11, 2025.
July 3, 2025
Tag F0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 11, 2025.
July 3, 2025
Tag F0695Provide safe and appropriate respiratory care for a resident when needed.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 11, 2025.
July 3, 2025
Tag F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 11, 2025.
July 3, 2025
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 11, 2025.
July 3, 2025
Tag F0641Ensure each resident receives an accurate assessment.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 11, 2025.
March 26, 2024
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 18, 2024.
March 26, 2024
Tag F0692Provide enough food/fluids to maintain a resident's health.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 18, 2024.
March 26, 2024
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 18, 2024.
March 26, 2024
Tag F0602Protect each resident from the wrongful use of the resident's belongings or money.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 6, 2024.
March 26, 2024
Tag F0658Ensure services provided by the nursing facility meet professional standards of quality.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 18, 2024.
March 26, 2024
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 18, 2024.
March 26, 2024
Tag F0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 18, 2024.
March 26, 2024
Tag F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 18, 2024.
March 26, 2024
Tag F0919Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 18, 2024.
March 26, 2024
Tag F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity J: isolated, immediate jeopardy. Corrected April 18, 2024.
March 26, 2024
Tag F0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 18, 2024.
March 26, 2024
Tag F0880Provide and implement an infection prevention and control program.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 18, 2024.
March 26, 2024
Tag F0732Post nurse staffing information every day.
Severity C: widespread, no actual harm, potential for minimal harm. Corrected April 16, 2024.
Penalties (2)
Total fines: $103,435
December 9, 2025 · Fine
CMS recorded a civil money penalty of $16,985 against this nursing home on December 9, 2025.
March 26, 2024 · Fine
CMS recorded a civil money penalty of $86,450 against this nursing home on March 26, 2024.
Staffing
3.43 nurse hours per resident per day in Q2 2026, up from 3.31 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Liberty Senior Living, a chain of 37 nursing homes.
Average CMS star ratings across the chain: 2.9 overall, 3.0 for health inspections, 2.2 for staffing, 3.2 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in North Carolina.
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
Check availability and pricing at Pavilion Health Center at Brightmore
We'll email you Pavilion Health Center at Brightmore and similar options nearby, with local costs. You can also ask them to contact you, or call (980) 245-8500.
Sponsored
Talk to an advisor at no cost