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Nursing Homes · Medicare certified

Palazzo Post Acute

5400 Fountain Ave · Los Angeles, CA 90029 · 99 certified beds

(323) 461-4301

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About Palazzo Post Acute

Palazzo Post Acute is a nursing home in Los Angeles, California. Its capacity is 99 beds, the same as the Los Angeles County median for nursing homes. It is run by a for-profit operator and is part of Serrano Group. It is Medicare certified. Its public inspection record shows 46 citations, the most recent on May 29, 2026. Enforcement records show no fine or payment denial against it. Nurse staffing averages 4.16 hours per resident per day. It is one of 137 nursing homes listed in Los Angeles. Residents and families can raise concerns with the Office of the State Long-Term Care Ombudsman at 1-800-231-4024. Its public records were last updated in October 2026.

Public record

CMS Care Compare, updated October 2026

Certification

Medicare-certified.

Ratings

Overall

4.0

Staffing

4.0

Quality measures

5.0

CMS Care Compare, October 2026.

Inspection history (46)

Records from January 2020 to May 2026.

  • May 29, 2026

    Tag F0557

    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 15, 2026.

  • May 29, 2026

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 15, 2026.

  • May 29, 2026

    Tag F0584

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 15, 2026.

  • May 29, 2026

    Tag F0919

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 15, 2026.

  • March 12, 2026

    Tag F0729

    Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 27, 2026.

  • December 16, 2025

    Tag F0656

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 7, 2026.

  • September 16, 2025

    Tag F0600

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 5, 2025.

  • September 16, 2025

    Tag F0689

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 5, 2025.

  • June 17, 2025

    Tag F0656

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 1, 2025.

  • June 5, 2025

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 29, 2025.

  • June 5, 2025

    Tag F0693

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 29, 2025.

  • June 5, 2025

    Tag F0689

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 29, 2025.

  • June 5, 2025

    Tag F0552

    Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 29, 2025.

  • June 5, 2025

    Tag F0657

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 29, 2025.

  • June 5, 2025

    Tag F0690

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 29, 2025.

  • June 5, 2025

    Tag F0812

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 29, 2025.

  • June 5, 2025

    Tag F0755

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 29, 2025.

  • June 5, 2025

    Tag F0677

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 29, 2025.

  • April 21, 2025

    Tag F0755

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 9, 2025.

  • November 12, 2024

    Tag F0732

    Post nurse staffing information every day.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 12, 2024.

See the source data on data.cms.gov (opens in a new tab)

Penalties

CMS lists no fines or payment denials for this nursing home in the last three years.

Staffing

4.16 nurse hours per resident per day in Q2 2026, down from 4.37 in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

For profit

Part of Serrano Group, a chain of 11 nursing homes.

Average CMS star ratings across the chain: 2.1 overall, 1.6 for health inspections, 3.2 for staffing, 4.3 for quality measures.

  • Parent company: Serrano Licensee 1 LLC

Typical cost

CareScout Cost of Care Survey, 2025

This provider's prices aren't public. Here is what the same care typically costs in California.

Nursing Homes

California median$12,167/mo

Nearby alternatives

Other licensed providers in Los Angeles.

Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care

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