Assisted Living, Nursing Homes, Memory Care · Medicare certified
Our Lady of the Valley
650 N. Jefferson St · Roanoke, VA 24016 · Lic. #10864 (VA) · 127 certified beds
License status: Licensed (1yr) · Verify with the state (opens in a new tab)
Are you the operator? Claim this profile.
About Our Lady of the Valley
Our Lady of the Valley is an assisted living community in Roanoke, Virginia. Its capacity is 127 beds, above the Roanoke City County median of 64 for assisted living communities. The VA licensing record lists its status as "LICENSED (1YR)". It is run by a nonprofit operator. It is Medicare certified. Its public inspection record shows 14 citations, the most recent on August 25, 2023. CMS also lists 1 fine or payment denial against it. Nurse staffing averages 3.73 hours per resident per day. It is one of 20 assisted living communities listed in Roanoke. Complaints about assisted living communities in Virginia go to the Virginia Department of Social Services at 1-800-543-7545. Its public records were last updated in November 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
5.0Staffing
3.0Quality measures
5.0CMS Care Compare (nursing home rating), October 2026.
Inspection history (14)
Records from April 2019 to August 2023.
August 25, 2023
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 24, 2023.
August 25, 2023
Tag F0692Provide enough food/fluids to maintain a resident's health.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 24, 2023.
August 25, 2023
Tag F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 24, 2023.
August 25, 2023
Tag F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 24, 2023.
August 25, 2023
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 24, 2023.
April 15, 2021
Tag F0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly.
Severity C: widespread, no actual harm, potential for minimal harm. Corrected May 25, 2021.
April 15, 2021
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected May 25, 2021.
April 15, 2021
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 25, 2021.
April 15, 2021
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 25, 2021.
April 15, 2021
Tag F0880Provide and implement an infection prevention and control program.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 25, 2021.
April 8, 2019
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected May 17, 2019.
April 8, 2019
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 17, 2019.
April 8, 2019
Tag F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 17, 2019.
April 8, 2019
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 17, 2019.
Penalties (1)
July 9, 2026 · Fine
CMS recorded a civil money penalty of $16,350 against this nursing home on July 9, 2026.
Staffing
3.73 nurse hours per resident per day in Q2 2026, up from 3.64 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
Non profit - Church related
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Virginia.
Nearby alternatives
Other licensed providers in Roanoke.
Brandon Oaks Memory Support
Brandon Oaks Nursing and Rehabilitation Center
Deciding between options? Complete Guide to Assisted Living (2026)
Check availability and pricing at Our Lady of the Valley
We'll email you Our Lady of the Valley and similar options nearby, with local costs. You can also ask them to contact you, or call (540) 345-5111.
Sponsored
Talk to an advisor at no cost