Nursing Homes · Medicare certified
Oakwood Health Services
2512 New Pine Dr · Altoona, WI 54720 · 80 certified beds
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About Oakwood Health Services
Oakwood Health Services is a nursing home in Altoona, Wisconsin. Its capacity is 80 beds, above the Eau Claire County median of 50 for nursing homes. It is run by a for-profit operator and is part of North Shore Healthcare. It is Medicare certified. Its public inspection record shows 25 citations, the most recent on March 11, 2026. CMS also lists 2 fines or payment denials against it. Nurse staffing averages 4.00 hours per resident per day. It is one of 2 nursing homes listed in Altoona. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
3.0Staffing
4.0Quality measures
3.0CMS Care Compare, October 2026.
Inspection history (25)
Records from August 2023 to March 2026.
March 11, 2026
Tag F0810Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 10, 2026.
March 11, 2026
Tag F0697Provide safe, appropriate pain management for a resident who requires such services.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 10, 2026.
March 11, 2026
Tag F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 10, 2026.
March 11, 2026
Tag F0572Give residents a notice of rights, rules, services and charges.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 10, 2026.
March 11, 2026
Tag F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 10, 2026.
March 11, 2026
Tag F0554Allow residents to self-administer drugs if determined clinically appropriate.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 10, 2026.
March 11, 2026
Tag F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 10, 2026.
March 11, 2026
Tag F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 10, 2026.
March 11, 2026
Tag F0880Provide and implement an infection prevention and control program.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 10, 2026.
June 3, 2025
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 18, 2025.
February 20, 2025
Tag F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity J: isolated, immediate jeopardy. Corrected February 3, 2025.
December 18, 2024
Tag F0880Provide and implement an infection prevention and control program.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected January 15, 2025.
December 18, 2024
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 15, 2025.
December 18, 2024
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 15, 2025.
December 18, 2024
Tag F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 15, 2025.
August 26, 2024
Tag F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 19, 2024.
August 26, 2024
Tag F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity J: isolated, immediate jeopardy. Corrected September 19, 2024.
July 9, 2024
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 12, 2024.
July 9, 2024
Tag F0880Provide and implement an infection prevention and control program.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected August 12, 2024.
July 9, 2024
Tag F0692Provide enough food/fluids to maintain a resident's health.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 12, 2024.
Penalties (2)
Total fines: $36,552
February 20, 2025 · Fine
CMS recorded a civil money penalty of $22,925 against this nursing home on February 20, 2025.
August 26, 2024 · Fine
CMS recorded a civil money penalty of $13,627 against this nursing home on August 26, 2024.
Staffing
4.00 nurse hours per resident per day in Q2 2026, up from 3.93 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of North Shore Healthcare, a chain of 57 nursing homes.
Average CMS star ratings across the chain: 2.8 overall, 2.9 for health inspections, 3.5 for staffing, 2.8 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Wisconsin.
Nearby alternatives
Other licensed providers in Altoona.
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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