Nursing Homes · Medicare certified
Novato Healthcare Center
1565 Hill Road · Novato, CA 94947 · 181 certified beds
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About Novato Healthcare Center
Novato Healthcare Center is a nursing home in Novato, California. Its capacity is 181 beds, above the Marin County median of 72 for nursing homes. It is run by a for-profit operator and is part of Asru LLC. It is Medicare certified. Its public inspection record shows 95 citations, the most recent on May 6, 2026. CMS also lists 4 fines or payment denials against it. Nurse staffing averages 3.75 hours per resident per day. Residents and families can raise concerns with the Office of the State Long-Term Care Ombudsman at 1-800-231-4024. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Special Focus Facility candidate
CMS lists this nursing home as a candidate for its Special Focus Facility program, which is for nursing homes with a history of serious quality issues. About the program.
Certification
Medicare-certified.
Ratings
Overall
1.0Staffing
3.0Quality measures
2.0CMS Care Compare, October 2026.
Inspection history (95)
Records from April 2021 to May 2026.
May 6, 2026
Tag F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 31, 2026.
April 16, 2026
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 4, 2026.
April 16, 2026
Tag F0677Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 4, 2026.
March 25, 2026
Tag F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 30, 2026.
December 31, 2025
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 5, 2026.
December 31, 2025
Tag F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 5, 2026.
December 3, 2025
Tag F0658Ensure services provided by the nursing facility meet professional standards of quality.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 17, 2025.
November 20, 2025
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 17, 2025.
November 20, 2025
Tag F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 17, 2025.
November 13, 2025
Tag F0759Ensure medication error rates are not 5 percent or greater.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected November 29, 2025.
November 13, 2025
Tag F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected November 29, 2025.
November 13, 2025
Tag F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected November 29, 2025.
November 13, 2025
Tag F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 29, 2025.
November 13, 2025
Tag F0697Provide safe, appropriate pain management for a resident who requires such services.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 29, 2025.
November 13, 2025
Tag F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected November 29, 2025.
November 13, 2025
Tag F0908Keep all essential equipment working safely.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 29, 2025.
November 13, 2025
Tag F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 29, 2025.
November 13, 2025
Tag F0760Ensure that residents are free from significant medication errors.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 29, 2025.
November 13, 2025
Tag F0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected November 29, 2025.
November 13, 2025
Tag F0692Provide enough food/fluids to maintain a resident's health.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 29, 2025.
Penalties (4)
Total fines: $90,488
June 4, 2026 · Fine
CMS recorded a civil money penalty of $29,480 against this nursing home on June 4, 2026.
August 8, 2025 · Fine
CMS recorded a civil money penalty of $17,624 against this nursing home on August 8, 2025.
April 23, 2025 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting May 23, 2025, lasting 70 days (triggered by inspection on April 23, 2025).
April 23, 2025 · Fine
CMS recorded a civil money penalty of $72,864 against this nursing home on April 23, 2025.
Staffing
3.75 nurse hours per resident per day in Q2 2026, down from 3.99 in Q1 2026.
From the payroll records nursing homes file with CMS.
Ownership
For profit
- Parent company: Asru LLC
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in California.
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