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Nursing Homes · Medicare certified

Northbrook Healthcare Center

64 Northbrook Way · Willits, CA 95490 · 70 certified beds

(707) 459-5592

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About Northbrook Healthcare Center

Northbrook Healthcare Center is a nursing home in Willits, California. Its capacity is 70 beds, below the California median of 99 for nursing homes. It is run by a for-profit operator and is part of The Ensign Group. It is Medicare certified. Its public inspection record shows 25 citations, the most recent on January 30, 2026. CMS also lists 1 fine or payment denial against it. Nurse staffing averages 4.11 hours per resident per day. Residents and families can raise concerns with the Office of the State Long-Term Care Ombudsman at 1-800-231-4024. Its public records were last updated in October 2026.

Public record

CMS Care Compare, updated October 2026

Certification

Medicare-certified.

Ratings

Overall

4.0

Staffing

3.0

Quality measures

5.0

CMS Care Compare, October 2026.

Inspection history (25)

Records from March 2023 to January 2026.

  • January 30, 2026

    Tag F0806

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 26, 2026.

  • January 30, 2026

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 26, 2026.

  • January 30, 2026

    Tag F0656

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 26, 2026.

  • January 30, 2026

    Tag F0812

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected February 26, 2026.

  • January 30, 2026

    Tag F0804

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected February 26, 2026.

  • January 30, 2026

    Tag F0677

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 26, 2026.

  • January 30, 2026

    Tag F0925

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected February 26, 2026.

  • December 29, 2025

    Tag F0755

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected January 16, 2026.

  • April 10, 2025

    Tag F0759

    Ensure medication error rates are not 5 percent or greater.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 2, 2025.

  • April 10, 2025

    Tag F0842

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 2, 2025.

  • March 5, 2025

    Tag F0604

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity G: isolated, actual harm. Corrected March 27, 2025.

  • March 27, 2023

    Tag F0801

    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected May 1, 2023.

  • March 27, 2023

    Tag F0657

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 1, 2023.

  • March 27, 2023

    Tag F0865

    Have a plan that describes the process for conducting QAPI and QAA activities.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected May 1, 2023.

  • March 27, 2023

    Tag F0761

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected May 1, 2023.

  • March 27, 2023

    Tag F0803

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected May 1, 2023.

  • March 27, 2023

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected May 1, 2023.

  • March 27, 2023

    Tag F0812

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected May 1, 2023.

  • March 27, 2023

    Tag F0609

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 1, 2023.

  • March 27, 2023

    Tag F0755

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected May 1, 2023.

See the source data on data.cms.gov (opens in a new tab)

Penalties (1)

Total fines: $9,295

  • March 5, 2025 · Fine

    CMS recorded a civil money penalty of $9,295 against this nursing home on March 5, 2025.

See the source data on data.cms.gov (opens in a new tab)

Staffing

4.11 nurse hours per resident per day in Q2 2026, up from 4.06 in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

For profit

Part of The Ensign Group, a chain of 347 nursing homes.

Average CMS star ratings across the chain: 3.3 overall, 2.8 for health inspections, 2.8 for staffing, 4.4 for quality measures.

Typical cost

CareScout Cost of Care Survey, 2025

This provider's prices aren't public. Here is what the same care typically costs in California.

Nursing Homes

California median$12,167/mo

Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care

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