Nursing Homes · Norfolk, VA
Nursing Homes · Medicare certified
Norfolk Health Care Center
901 East Princess Anne Road · Norfolk, VA 23504 · 180 certified beds
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About Norfolk Health Care Center
Norfolk Health Care Center is a nursing home in Norfolk, Virginia. Its capacity is 180 beds, the same as the Norfolk City County median for nursing homes. It is run by a for-profit operator and is part of Lifeworks Rehab. It is Medicare certified. Its public inspection record shows 51 citations, the most recent on March 12, 2026. CMS also lists 1 fine or payment denial against it. Nurse staffing averages 3.11 hours per resident per day. It is one of 8 nursing homes listed in Norfolk. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
1.0Staffing
1.0Quality measures
4.0CMS Care Compare, October 2026.
Inspection history (51)
Records from August 2017 to March 2026.
March 12, 2026
Tag F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 6, 2026.
March 12, 2026
Tag F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 6, 2026.
January 14, 2026
Tag F0807Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 30, 2026.
January 14, 2026
Tag F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected January 30, 2026.
January 14, 2026
Tag F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 30, 2026.
January 14, 2026
Tag F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 30, 2026.
January 14, 2026
Tag F0880Provide and implement an infection prevention and control program.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 30, 2026.
September 24, 2025
Tag F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity J: isolated, immediate jeopardy. Corrected December 16, 2025.
September 24, 2025
Tag F0807Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected January 30, 2026.
September 24, 2025
Tag F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 30, 2026.
September 24, 2025
Tag F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 30, 2026.
September 24, 2025
Tag F0880Provide and implement an infection prevention and control program.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 30, 2026.
September 24, 2025
Tag F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 30, 2026.
September 5, 2024
Tag F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 1, 2024.
July 15, 2021
Tag F0760Ensure that residents are free from significant medication errors.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 18, 2021.
July 15, 2021
Tag F0641Ensure each resident receives an accurate assessment.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 18, 2021.
July 15, 2021
Tag F0574The resident has the right to receive notices in a format and a language he or she understands.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 18, 2021.
July 15, 2021
Tag F0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 18, 2021.
July 15, 2021
Tag F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 18, 2021.
July 15, 2021
Tag F0677Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 18, 2021.
Penalties (1)
Total fines: $157,300
September 24, 2025 · Fine
CMS recorded a civil money penalty of $102,245 against this nursing home on September 24, 2025.
Staffing
3.11 nurse hours per resident per day in Q2 2026, about the same as in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Lifeworks Rehab, a chain of 64 nursing homes.
Average CMS star ratings across the chain: 2.2 overall, 2.0 for health inspections, 1.8 for staffing, 4.1 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Virginia.
Nearby alternatives
Other licensed providers in Norfolk.
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Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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