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New Horizons Home Health Services

500 E Ramon Ayala Dr Ste 3 · Hidalgo, TX 78557 · Lic. #020941 (TX)

(956) 800-4151

License status: Licensed facility · Verify with the state (opens in a new tab)

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About New Horizons Home Health Services

New Horizons Home Health Services is an in-home care agency based in Hidalgo, Texas. The TX licensing record lists its status as "LICENSED FACILITY". Its public inspection record shows 11 citations, the most recent on February 23, 2026. Enforcement records show no fine or payment denial against it. It is one of 4 in-home care agencies listed in Hidalgo. Complaints about in-home care agencies in Texas go to the Texas Health and Human Services Commission at 1-800-458-9858. Its public records were last updated in August 2026.

Public record

State licensing agency, updated November 2026

Inspection history (11)

All records are from February 2026.

  • February 23, 2026 · Health Visit

    Citation TXV-HLT-20260223-796efa90bf

    Texas Health and Human Services cited this agency after an inspection completed on February 23, 2026. The state's finding, as published: "The agency failed to include verification of license, permits, reference(s), job experience, or educational requirements to verify qualifications for each position a person accepted in its personnel records." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

  • February 23, 2026 · Health Visit

    Citation TXV-HLT-20260223-ec7050f910

    Texas Health and Human Services cited this agency after an inspection completed on February 23, 2026. The state's finding, as published: "The agency failed to keep client record entries current, accurate, signed, dated, and free of corrections or alterations made by any means other than strikethroughs properly identifying the person making each change." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

  • February 23, 2026 · Health Visit

    Citation TXV-HLT-20260223-deb9d04c1f

    Texas Health and Human Services cited this agency after an inspection completed on February 23, 2026. The state's finding, as published: "The agency failed to have and enforce written policies for the annual evaluation of employee and volunteer performance." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

  • February 23, 2026 · Health Visit

    Citation TXV-HLT-20260223-12ab144ab7

    Texas Health and Human Services cited this agency after an inspection completed on February 23, 2026. The state's finding, as published: "The agency failed to have and enforce written policies that included written job descriptions for each position within the agency." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

  • February 23, 2026 · Health Visit

    Citation TXV-HLT-20260223-3420723876

    Texas Health and Human Services cited this agency after an inspection completed on February 23, 2026. The state's finding, as published: "The agency failed to include a continuity of operations business plan in its written emergency preparedness and response plan." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

  • February 23, 2026 · Health Visit

    Citation TXV-HLT-20260223-2d2aa4610d

    Texas Health and Human Services cited this agency after an inspection completed on February 23, 2026. The state's finding, as published: "The agency failed to maintain current personnel records for each employee or volunteer." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

  • February 23, 2026 · Health Visit

    Citation TXV-HLT-20260223-08881ec590

    Texas Health and Human Services cited this agency after an inspection completed on February 23, 2026. The state's finding, as published: "The agency failed to have records of supervisory visits in each client record." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

  • February 23, 2026 · Health Visit

    Citation TXV-HLT-20260223-245a7c3cba

    Texas Health and Human Services cited this agency after an inspection completed on February 23, 2026. The state's finding, as published: "The agency failed to test the response phase of its emergency preparedness and response plan by conducting a planned drill consistent with state licensing rules as part of its annual review of the plan." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

  • February 23, 2026 · Health Visit

    Citation TXV-HLT-20260223-8fd1d34d78

    Texas Health and Human Services cited this agency after an inspection completed on February 23, 2026. The state's finding, as published: "The agency failed to have a care plan, plan of care, or individualized service plan, as applicable, in each client record, and/or failed to meet specified requirements for the information included in each of these plans." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

  • February 23, 2026 · Health Visit

    Citation TXV-HLT-20260223-dd8522edc0

    Texas Health and Human Services cited this agency after an inspection completed on February 23, 2026. The state's finding, as published: "The agency failed, after the initial verification of employability, to search the nurse aide and employee misconduct registries at least every 12 months for an unlicensed employee with face-to-face client contact who was most recently hired on or after September 1, 2009." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

  • February 23, 2026 · Health Visit

    Citation TXV-HLT-20260223-fdd45172b7

    Texas Health and Human Services cited this agency after an inspection completed on February 23, 2026. The state's finding, as published: "The agency's administrator or alternate administrator failed to complete the additional 16 hours of initial educational training, including the training topics required either during the 12 months before starting in that position or before the end of the first 12 months after starting in that position." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

See the source data on tulip.hhs.texas.gov (opens in a new tab)

Penalties

Texas HHSC lists no administrative penalties or other enforcement actions for this agency in its TULIP licensing record.

Typical cost

CareScout Cost of Care Survey, 2025

This provider's prices aren't public. Here is what the same care typically costs in Texas.

In-Home Care

Texas median$5,720/mo

Nearby alternatives

Other licensed providers in Hidalgo.

Deciding between options? In-Home Care Guide: Help at Home for Seniors

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New Horizons Home Health Services in Hidalgo, TX · ElderCareCosts