New Hope Retirement & Care Center

Certification

Medicare-certified.

Ratings

Inspection history (27)

Records from August 2023 to December 2025.

• December 31, 2025

  Tag F0761

  Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 27, 2026.

• December 31, 2025

  Tag F0641

  Ensure each resident receives an accurate assessment.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 27, 2026.

• December 31, 2025

  Tag F0802

  Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 27, 2026.

• December 31, 2025

  Tag F0812

  Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 27, 2026.

• December 31, 2025

  Tag F0803

  Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 27, 2026.

• December 31, 2025

  Tag F0695

  Provide safe and appropriate respiratory care for a resident when needed.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 27, 2026.

• December 31, 2025

  Tag F0609

  Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 27, 2026.

• December 31, 2025

  Tag F0880

  Provide and implement an infection prevention and control program.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 27, 2026.

• July 16, 2025

  Tag F0656

  Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 7, 2025.

• July 16, 2025

  Tag F0584

  Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 5, 2025.

• July 16, 2025

  Tag F0684

  Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 7, 2025.

• July 16, 2025

  Tag F0657

  Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 7, 2025.

• November 7, 2024

  Tag F0580

  Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 26, 2024.

• November 7, 2024

  Tag F0697

  Provide safe, appropriate pain management for a resident who requires such services.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 24, 2024.

• November 7, 2024

  Tag F0732

  Post nurse staffing information every day.

  Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected December 26, 2024.

• November 7, 2024

  Tag F0550

  Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 23, 2024.

• November 7, 2024

  Tag F0641

  Ensure each resident receives an accurate assessment.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 27, 2024.

• November 7, 2024

  Tag F0578

  Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 26, 2024.

• November 7, 2024

  Tag F0849

  Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 27, 2024.

• November 7, 2024

  Tag F0758

  Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is l….

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 27, 2024.

Penalties (1)

Total fines: $7,371

• July 31, 2024 · Fine

  CMS recorded a civil money penalty of $7,371 against this nursing home on July 31, 2024.

Staffing

4.13 nurse hours per resident per day in Q2 2026, up from 3.53 in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

For profit

• Parent company: Bully Good INC