In-Home Care
MY Home Helper
309 W Nolana Ave Ste C · Mcallen, TX 78504 · Lic. #022097 (TX)
License status: Enforcement action pend · Verify with the state (opens in a new tab)
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About MY Home Helper
MY Home Helper is an in-home care agency based in Mcallen, Texas. The TX licensing record lists its status as "ENFORCEMENT ACTION PEND". Its public inspection record shows 7 citations, the most recent on September 2, 2026. Enforcement records show no fine or payment denial against it. It is one of 97 in-home care agencies listed in Mcallen. Complaints about in-home care agencies in Texas go to the Texas Health and Human Services Commission at 1-800-458-9858. Its public records were last updated in October 2026.
Public record
State licensing agency, updated November 2026
Inspection history (7)
All records are from September 2026.
September 2, 2026 · Health Visit
Citation TXV-HLT-20260902-d03394c581Texas Health and Human Services cited this agency after an inspection completed on September 2, 2026. The state's finding, as published: "The agency failed to have a written emergency preparedness and response plan based on a risk assessment that thoroughly described its approach to dealing with a disaster that could or did affect its services." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
September 2, 2026 · Health Visit
Citation TXV-HLT-20260902-4a7232ebffTexas Health and Human Services cited this agency after an inspection completed on September 2, 2026. The state's finding, as published: "The agency failed to staff its quality assessment and performance improvement committee with the required agency staff." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
September 2, 2026 · Health Visit
Citation TXV-HLT-20260902-d030cdf2d5Texas Health and Human Services cited this agency after an inspection completed on September 2, 2026. The state's finding, as published: "The agency failed to review its written emergency preparedness and response plan at least once a year or after an actual emergency response to decide if the plan works and to update it if needed." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
September 2, 2026 · Health Visit
Citation TXV-HLT-20260902-2bdc044a12Texas Health and Human Services cited this agency after an inspection completed on September 2, 2026. The state's finding, as published: "The agency failed to have, implement, and review a quality assessment and performance improvement program consistent with state requirements." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
September 2, 2026 · Health Visit
Citation TXV-HLT-20260902-dd8522edc0Texas Health and Human Services cited this agency after an inspection completed on September 2, 2026. The state's finding, as published: "The agency failed, after the initial verification of employability, to search the nurse aide and employee misconduct registries at least every 12 months for an unlicensed employee with face-to-face client contact who was most recently hired on or after September 1, 2009." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
September 2, 2026 · Health Visit
Citation TXV-HLT-20260902-3a9a6e2430Texas Health and Human Services cited this agency after an inspection completed on September 2, 2026. The state's finding, as published: "The agency failed to make sure its quality assessment and performance improvement committee met at least twice a year to address identified problems and concerns in service delivery." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
September 2, 2026 · Health Visit
Citation TXV-HLT-20260902-245a7c3cbaTexas Health and Human Services cited this agency after an inspection completed on September 2, 2026. The state's finding, as published: "The agency failed to test the response phase of its emergency preparedness and response plan by conducting a planned drill consistent with state licensing rules as part of its annual review of the plan." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
Penalties
Texas HHSC lists no administrative penalties or other enforcement actions for this agency in its TULIP licensing record.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Texas.
Nearby alternatives
Other licensed providers in Mcallen.
4 Genesis Primary Home Care LLC
A&M Home Health Agency, LLC
Deciding between options? In-Home Care Guide: Help at Home for Seniors
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